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INFS2010
Managing Information in Organisations
Unit Introduction
Dr. Raffaele Ciriello
Lecturer / Unit Coordinator
raffaele.ciriello@sydney.edu.au
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Agenda
q Why this unit rocks
q How to be awesome at this unit
q How we roll in this unit
q (If time allows): Getting started with W2
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Why this unit rocks
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What INFS2010 is about
Theory Practice
Theory is when
you know
everything, but
nothing works.
Practice is when
everything works,
but you don’t
know why.
INFS2010 brings theory and
practice together: Nothing works,
and you don’t know why.
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The Digital Age
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Bring data together
The “rules layer” becomes even more critical
Deliver the end-to-end journey and specific use cases
Differentiate via your ecosystem
Prioritize safety, fairness, privacy, security, transparency
https://hbr.org/2023/04/generative-ai-will-change-your-business-heres-how-to-adapt
https://www.washingtonpost.com/national/exabytes-
documenting-the-digital-age-and-huge-growth-in-computing-
capacity/2011/02/10/ABKbArQ_story.html
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https://www.payscale.com/research/AU/Job/Information-Technology
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https://www.degreequery.com/15-top-degrees-highest-paying-business-careers/
Top 5 degrees for the highest-paying business careers
#1 Master of Business Administration
#2 Bachelor’s in Management Information Systems
#3 Bachelor’s in Marketing
#4 Master’s in Finance
#5 Bachelor’s in Supply Chain Management
Job Options for BIS Grads
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How to be awesome at this unit
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What we expect from you
q Be a pro-active, curious, and independent learner
q Ability to read, think, and write
q Open and timely communication about any problems
or questions you have.
q Come prepared: study the material thoroughly and
continuously.
q That you say: “It was a lot of work, but I also learned a
lot”.
èWhat do you want to learn? Let
us know at www.slido.com
(Eventcode: #3805661)
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How to be awesome
q Spend approximately 7-10 hours a week for
this unit.
q Read (lecture notes, readings, other relevant
sources).
q Attend all lectures, tutorials, meetings with
your group.
q Engage – yourself, with your peers, with us
q Prepare assignments.
q Revisit work from previous classes.
q Ask lots of questions: During lectures and
tutorials, and in the Canvas board
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How we roll in this unit
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Say Hi to the Teaching Team
Stefanie Knippschild
PhD Student, University of Sydney
Senior Analyst, Deloitte Australia
MSc Accounting & Finance, University of Duisburg-Essen
stefanie.knippschild@sydney.edu.au
Arthur Tsang
Sessional Academic, USYD, UNSW, UTS, Macquarie
Master of Information Systems and AI, Deakin
Master of Business, UTS
arthur.tsang@sydney.edu.au
Sarah Isabel Kögel
Penultimate Year Law Student
Bachelor of Commerce (BIS), University of Sydney
Research Volunteer, BIS Discipline
skoe5295@uni.sydney.edu.au
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Raf in a nutshell
(quite literally)
q Research: Digital Innovation
for the Common Good
q Lecturer of BIS at USYD
q Previously Assistant Professor
in Copenhagen.
q PhD and MSc in Zurich
q BSc in Stuttgart, born and
raised in Hechingen.
q Origin: Naples
q 1 wonderful wife
q 2 mad scientists.
q 8 languages





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Delivery
There are four tutorials every Thursday:
§ CC01 (Stefanie), 14:00 – 15:30, H70.2060
§ CC02 (Stefanie), 15:30 – 17:00, H70.2060
§ CC03 (Arthur), 12:30 – 14:00, J03.620
§ CC04 (Sarah), 11:00 – 12:30, H70.3170
q We use Canvas for all unit material,
communications, and assignments.
q NO Textbook, BUT a lot of readings:
§ M: Mandatory (required for the assignments)
§ O: Optional (for better understanding)
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Learning Outcomes
q LO1. understand the role of knowledge
management in a business environment
q LO2. select and apply concepts, frameworks,
methods, and theories for designing and
managing knowledge resources in an
organisational context
q LO3. evaluate the implications of social, cultural,
and ethical issues associated with knowledge
management
q LO4. communicate and collaborate in a
professional manner with people from diverse
backgrounds
q LO5. make decisions about teamwork
requirements in a problem-solving environment.
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Session Schedule
W Lecture (Wednesday 14:00) Tutorial (Thursday)
1 Unit Introduction N/A
2 Digitalisation for Good Warm-Up and Assignment Prep
3 Decentralised Governance Selecting Evidence
4 Algorithmic Management Analysing Evidence
5 Culture, Power, Ethics Privacy vs Security
6 Projects, People, Ideas Group Assignment Prep
7 Socio-Technical Systems Bust your own bias
8 Artificial Emotional Intelligence Sex, Suicide, and STS
Mid-Semester Break
9 Robotic Process Automation Presenting evidence
10 Idea Screening Cockpits Future-proof yourself
11 Organisational Learning Calling bullshit on tech
12 Open Topic Group Project Presentations
13 Unit Review and Debrief Debrief
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Assessment Structure
q Individual Assignment – How does technology harm us?
§ 1000 words essay with a critical analysis of a real-world incident
where artificial intelligence (AI) has caused substantial and
undeserved harm - (30% due in W6)
q Group Assignment – Digitalisation for the common good
§ 3000 words Case Study Report (30% due in W13)
§ 4 content slides / 10 mins Case Study Presentation (10% in-class
in W12)
q Individual Reflective Journal
§ 2000 words journal covering what you learned, how you learned it,
and why it matters to you. Also, what you unlearned, three
provocations, and a tough question for us. (30% due in W13)
q NO Exam
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Notes on Assessment
q We love questions! à Canvas discussion board
q 7-day blanket simple extension on all written
submissions. No questions asked.
q Generative AI: allowed to complement learning,
not as a substitute. You are accountable.
q Always strive for academic honesty and integrity.
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Style Guide
Tone
q All written parts should be written in a professional, scientific
tone. Conclusions are always drawn from evidence.
Visual format
q The deliverables should be visually appealing. Note: All
submission documents must be formatted to PDF.
Use of figures, tables, and appendices
q All tables, figures, graphs, charts, drawings, or appendices
should be accurate, consistent with the text, and of good
quality. Note: Figures, tables, and appendices are never
included in the word count.
Use of references
q Prior work is acknowledged with great care s. References are
used in accordance with the Business School guidelines, using
APA 7th. Note: References are never included in the word count.
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Lectures
q Lectures will be in-person and recorded and
available on Canvas on the lecture date or
soon thereafter.
q Mostly based on the readings. Good idea to
come prepared and ask lots of questions.
q You will sometimes see this: It means:
„Important stuff! Staying awake might be an
extra good idea.“
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Tutorials
q Attendance in W12: required.
q Attendance in other weeks: recommended.
q If you cannot attend in one week: notify your
group and be sure to catch up.
q If you cannot attend in W12: notify your group,
tutor, and Raffaele.
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Thanks everyone! Study hard J
Remember: NO Tutorial in W1. Tuts start in W2.
Tipp: Use the spare time to prep for next week(s)