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00120C-无代写
时间：2023-09-15
CRICOS PROVIDER #00120C
Please note: this COMP3900/COMP6390 lecture in
Kambri Cinema will be recorded.
Lecture recordings auto start at 11.05am and stop at
12.55pm.
Recordings will be made available to students
enrolled in this course via the course Wattle site after
class.
Students may ask questions and make comments by
raising your hand or using the Poll Everywhere
platform.
If you ask a question in person, your anonymised
question will be repeated into the microphone by the
Lecturer for the purpose of the recording.
If you do not wish for your question or comment to be
recorded, please contact the Convenor (me!) after the
class.
Privacy and
recording notice
1 ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
MODULE 1:
INTRODUCTION TO
HCI AND HCD
COMP3900/COMP6390 Human-Computer Interaction
Week 1, 2023
Dr Susan Hansen
Module 1 Introduction to HCI and HCD
CRICOS PROVIDER #00120C
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 13 24 JUL 2023
Acknowledgement of Country
CRICOS PROVIDER #00120C
Lecture 1
overview
01 General information 05
02 Course overview 18
03 Assessment information 31
04
Academic integrity and
referencing
38
05 Introduction to HCI part 1 48
06 Next week… 69
4 24 JUL 2023ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
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GENERAL
INFORMATION
5
01
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
• Welcome! …and questions
• Introduction to Susan – course convenor
• Our teaching team
• COVID considerations
• Access and inclusion
• Support
• Class representatives
• You! – an activity
CRICOS PROVIDER #00120C
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 16 24 JUL 2023
Teaching team:
convenor | lecturer
Dr Susan Hansen
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CRICOS PROVIDER #00120C
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 17 24 JUL 2023
Teaching team – tutors
Camilo Potocnjak Oxman
ANU PhD candidate
Erika Wood
ANU PhD candidate
Karla Kelly
ANU PhD candidate
(Dr) Madhawa Perera
CSIRO
Michelle Adiwangsa
ANU PhD candidate
Dr Michelle Pickrell
ANU ITS
Minsik Choi
ANU PhD candidate
Yufei Cao
ANU PhD candidate
CRICOS PROVIDER #00120C
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Stay COVID safe on campus
CRICOS PROVIDER #00120C
9
Need help
and
support?
Here are some of the
services that ANU
offers. More are listed
on the ANU website.
ANU Counselling Centre:
Offers counselling for enrolled students
via zoom and face to face.
Email: counselling.centre@anu.edu.au or
telephone: (02) 6125 2211
ANU Wellbeing Support Line:
Provides a 24 hour/ 7 days a week
telephone counselling support service to
ANU students experiencing situational
stress, emotional difficulties and mental
health concerns.
Phone: 1300 050 327, SMS text message
service: 0488 884 170
ANU Thrive:
ANU Thrive promotes healthy messages
and high quality information and
resources relevant to the ANU student
community around physical, social, and
mental wellbeing. ANU Thrive also runs
a peer-to-peer support service that
provides support, information and
referrals.
TalkCampus:
TalkCampus provides 24/7 mental health
support with real-time escalation. The
app is an online global mental health
support network allowing students
access to instant, online support at any
time of the day and for as long as needed.
TalkCampus utilises peer support and is
managed by TalkCampus. Students can
download the TalkCampus app on Google
Play or the App Store.
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Help and support
Accessibility
(formerly
Access and
Inclusion)
are a team of DisAbility
and Equity Advisors
who support ANU
students whose
participation in academic
studies is impacted by…
If your circumstances
are identified here and
you require support to
achieve your
academic goals,
please visit Access
and Inclusion Website
to find out about
registering.
• Disability (physical or
learning)
• Mental Health Condition/s
• Ongoing chronic medical
condition/s
• Short term illness/injury
As well as support for:
• Carers
• Elite athletes
• International under 18
students
ACADEMIC YEAR 2023: website link here http://www.anu.edu.au/students/health-wellbeing/diversity-inclusion
Accessibility
Contact Us
Accessibility (formerly Access and Inclusion)
Di Riddell Student Centre (Level 3)
Acton, ACT 2601
Email link here: access.inclusion@anu.edu.au
Phone: (02) 6125 5036
Website link here:
www.anu.edu.au/students/contacts/access-inclusion
Accessibility contact information
CRICOS PROVIDER #00120C
CECC
CLASS REPRESENTATIVES
Class Student Representation is an important component of the
teaching and learning quality assurance and quality improvement
processes within the ANU College of Engineering and Computer
Science (CECC).
Each semester, we put out a call for Course Representatives for all
ANU College of Engineering, Computing and Cybernetics (CECC)
courses. Students can nominate themselves for one or more of the
courses they are enrolled in.
CECC class representatives
CRICOS PROVIDER #00120C
The role of Student Representatives is to provide
ongoing constructive feedback on behalf of the
student cohort to Course Conveners and to
Associate Directors (Education) for continuous
improvements to the course.
• Act as the official liaison between your peers
and convener.
• Be available and proactive in gathering
feedback from your classmates.
• Attend regular meetings, and provide reports
on course feedback to your course convener
• Close the feedback loop by reporting back to
the class the outcomes of your meetings.
Roles and responsibilities:
ANU College of Engineering, Computing and Cybernetics13
Note: Class representatives will need to be
comfortable with their contact details
being made available via Wattle to all
students in the class.
For more information regarding roles and
responsibilities, contact:
ANUSA CECC representatives:
sa.cecs@anu.edu.au
Class rep roles and responsibilities
CRICOS PROVIDER #00120C
ANU College of Engineering, Computing and Cybernetics14
Want to be a class
representative?
Nominate today!
Please nominate yourself to your
course convener
(susan.hansen@anu.edu.au) by end
of Week 2, Semester 2, 2023.
• Ensure students have a voice to their
course convener, lecturer, tutors, and
College.
• Develop skills sought by employers,
including interpersonal, dispute
resolution, leadership and
communication skills.
• Become empowered. Play an active
role in determining the direction of
your education.
• Become more aware of issues
influencing your University and
current issues in higher education.
• Course design and delivery. Help
shape the delivery of your current
courses, as well as future
improvements for following years.
Why become a class representative?
Why become a class representative?
CRICOS PROVIDER #00120C
Poll Everywhere (PollEV) poll
pollev.com/comp3900
• What kind of student are you? (e.g.
undergrad, masters)
• How long have you been at ANU?
• Level of understanding of HCI or HCD
Activity: class poll
15 ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Activity: class poll
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What kind of student are you?
• Undergraduate 47%
• Masters 49%
• Visiting / auditing 4%
How long have you been at ANU?
• This is my first year 35%
• 2-3 years 53%
• 4 years + 12%
Level of understanding of HCI or HCD?
• No knowledge – this is new to me 48%
• A little bit 34%
• Have taken a basic course or read about it 13%
• Have a strong understanding but want to learn more 3%
• I already know everything in the class summary! 1%
16
Poll responses – 24 July 2023
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Get to know each other – 5 minutes
Talk to other people in the lecture hall
around you
• Your name
• What you are studying
• What are three things that you like to
do when you are not studying
Only share what you feel comfortable to
tell other people
Be kind to yourselves and each other ☺
Activity: introduce
yourselves
17 ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Activity: introduce yourselves
CRICOS PROVIDER #00120C
COURSE
OVERVIEW
18
02
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
• COMP3900 | COMP6390 learning outcomes overview
• Structure and workload
• High level overview of course
• Indicative week by week schedule
• Recommended reading
• ACM Digital Library
• Course communication and questions
• Course tools
• Industry guest lectures
CRICOS PROVIDER #00120C
Upon successful completion, students will have the knowledge and
skills to:
1. Explain and illustrate key aspects of human-computer interaction such as
interaction design, the user experience, usability, and user interfaces
2. Apply social, cognitive, emotional, and accessibility theories and lenses in
critiquing existing technologies, and developing new design ideas
3. Investigate activities, practices, and contexts of technology use through
contextual research methods to identify design opportunities and
requirements
4. Ideate, prototype, and evaluate novel technology design ideas through a
user-centred design approach
5. Demonstrate an awareness of ethical considerations in technology design,
and apply ethical approaches to design research and practice
6. Evaluate the environmental dimensions of technology design and use
7. [COMP6390 only] Critically reflect on a designer’s own presence and
influence within a technology design process
19
Learning
outcomes
(formal)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
After this course, you will:
• understand the value of human-computer interaction
and applying human-centred approaches to design
• understand the importance and significance of context,
ethics, sustainability, culture and inclusion
• have examples to add to your portfolio
You will also have experience:
• creating a user-research plan
• conducting user research
• designing an original concept
• creating a high fidelity prototype
• evaluating your design
20
Learning
outcomes
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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21
Structure and workload
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Lectures
(in person)
Tutorials Consultations Workload
• Monday 11am-1pm
• Kambri Cultural
Centre Cinema
• No lecture in week 9
(October 2) due to
public holiday
• No tutorials in week 1,
tutorials commence
week 2
• In-person and online
options available.
• An additional in-
person tutorial may
become available
• Register on
MyTimetable
• By appointment
(currently),
consultation hour will
be published on
Wattle when
available
• Meet the convenor
and ask questions
• Not happening during
mid-semester break
• The total workload
for the semester is
approximately 130
hours
• You are expected to
complete 10-12 hours
work each week for
this course, including
lectures, tutorials and
self-directed study
CRICOS PROVIDER #00120C
22
High level overview of course
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
# MODULE ASSESSMENT
1
Introduction to Human-Computer Interaction
(HCI) and Human-Centred Design (HCD)
2 Planning and doing design research Start Assessment 1 (project work)
3 Inclusion, culture and diversity in design Complete Assessment 1 (project work)
4
Prototyping, visualizing and making things
tangible
Start Assessment 2 (prototype design and
presentation)
5 Evaluation Complete Assessment 2 (prototype design and presentation)
Tales from industry will be included throughout the semester through various industry guest lectures
CRICOS PROVIDER #00120C
23
Indicative schedule (1 of 2)
Week
Start
date
Module (indicative*) Note:
1 24 July Module 1: Course overview and introduction to HCI No Tutorial
2 31 July Module 1 (continued) Tutorial 1
3 7 August Module 2: Planning and doing design research Tutorial 2
4
14
August
Module 2 (continued) Tutorial 3
5
21
August
Module 3: Inclusion, culture and diversity in design Tutorial 4
6
28
August
Module 3 (continued) Tutorial 5
SEMESTER BREAK SEPTEMBER 4-17
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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24
Indicative schedule (2 of 2)
Week
Start
date
Module (indicative*) Note:
7 18 Sept
Module 4: Prototyping, visualising and making things
tangible
Tutorial 6
8 25 Sept Module 4 (continued) Tutorial 7
9
2
October
No lecture due to public holiday Tutorial 8
10
9
October
Module 5: Evaluation Tutorial 9
11
16
October
Module 5 (continued) Tutorial 10
12
23
October
Panel session (to be confirmed) Tutorial 11
LAST DAY OF SEMESTER OCTOBER 27
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Key textbook
Sharp H, Preece J and Rogers Y (2019) Interaction
Design: Beyond Human-Computer Interaction, ProQuest
Ebook Edition, Wiley & Sons, West Sussex.
https://ebookcentral-proquest-
com.virtual.anu.edu.au/lib/anu/detail.action?docID=574
6446
You are not required to purchase a physical copy of the
textbook.
Other suggested readings and resources may be
posted week to week with the lecture content on
Wattle.
25
Recommended
reading
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ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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26
Demo:
accessing
the ACM
Digital
Library
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ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Announcements
• Wattle course site will be the primary place for course-related communication
• All course announcements will be posted on Wattle – including (but not limited to) updates relating
to any changes in the lecture schedule or venue
Lecture and assignment related questions
• Ask questions during lectures and tutorials and/or
• Post lecture and assignment related questions in the Wattle ‘General student forum’
Extension requests
• Extension requests must be made directly to the course convenor, NOT tutors.
• Please allow up to 3 business days for a response.
27
Course communication and
questions
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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28
Course communications and support
General questions (not
personal, others may have
same question):
Review the course
materials
Ask a question during
the lecture
Ask your Tutor during
the Tutorial time
Post your question to
the Wattle forum
Request consultation
with convenor
Specific questions (about
choices or options you have
taken in the assessment):
Ask your Tutor during
the tutorial time
Post your question to
the Wattle forum
Request consultation
with convenor
For all personal, administrative,
and sensitive/confidential
matters:
This includes all EAP
matters, extension
requestions, academic
appeal, absences, or
grievances etc.
Email the Convenor
directly at
susan.hansen@anu.edu.au
Do not post to the Wattle
forum.
Tutors cannot assist with
these matters.
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Asking questions during lectures:
• Feel free to raise your hand and ask a question at any time
• You can ask questions anonymously using a polling tool at specific times
Participating
• Poll Everywhere and Miro activities: Link will be shared on the slides (for in-person
and online students)
• We will have interactive activities. Please participate and be engaged ☺
29
Interacting
during
lectures
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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30
Course tools
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Learning Management System (LMS)
• Wattle
Online tutorials only
• Zoom
Design tool
• Miro – miro.com
Polling tools
• Poll Everywhere
• Mentimeter – mentimeter.com
Recommended prototyping tools
• To be confirmed in Module 4
CRICOS PROVIDER #00120C
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 131 24 JUL 2023
Industry guest lectures
Simon Tobias
CEO | Strategic Design & Innovation
Consultant, Tobias
Ruth Ellison
Research Director | Co-Founder
Propel Design
Viveka Weiley
Reinvent Science Program Leader
CSIRO
Julie Raoux
Global Head of frog | Chief Sales
Officer, Capgemini Invent
Alan Chen
Co-Founder | Visual Storyteller
Sh8peshifters
…and more!!
CRICOS PROVIDER #00120C
ASSESSMENT
INFORMATION
32
03
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
• Assessment high level summary
• Assessment 1 overview
• Assessment 2 overview
• Assessment 3 overview
• Assessment task deadline extensions
CRICOS PROVIDER #00120C
Assessment 1 – project work (individual) – 40%
• To be submitted in 2 parts as written reports – dates to be confirmed
• Late submission accepted without extension but penalised according to the standard ANU policy
• Will address learning outcomes 1, 2 and 3
Assessment 2 – prototype design and presentation (group) – 40%
• To be submitted in multiple parts – dates and details to be confirmed
• Late submission NOT accepted without prior approved extension
• Will address learning outcomes 1, 4 and 5
Assessment 3 – reflective learning log (individual) – 20%
• Details regarding dates and submission to be confirmed
• Late submission accepted without extension but penalised according to the standard ANU policy
• Will address learning outcomes 1, 2, 6 and 7 (COMP6390 only)
33
Assessment high level summary
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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34
Assessment 1 [project work] overview
Task % Shared Submission
Part 1: Research
plan
10%
Week 3 lecture
August 7
To be confirmed
Part 2: Discovery
report
30% To be confirmed
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Group project
• Create prototype(s)
• Evaluate prototype(s)
• Oral presentation
• Group project peer moderation
• Assessment details and mark breakdown to be confirmed later in the
semester
35
Assessment 2 [prototype design and
presentation] overview
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Details to be shared in Week 2
36
Assessment 3 [reflective learning
log] overview
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Deadline extensions for assessment tasks will be considered and
granted in accordance with the ANU Procedure: Student assessment
(coursework)
https://policies.anu.edu.au/ppl/document/ANUP_004604
Students are reminded of the following information from the policy:
“Applications for an extension of the due date for an assessment
task are submitted in writing to the Course Convener or delegate.
An application for an extension of the due date for an assessment
task is submitted on or before the assessment due date. The only
exception is where the student could not reasonably be expected to
have applied by the appropriate date due to illness or other medical
conditions
Appropriate documentation is provided with a request for an
extension to allow the claims to be verified.”
https://policies.anu.edu.au/ppl/document/ANUP_004604
37
Assessment
task
deadline
extensions
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
ACADEMIC
INTEGRITY AND
REFERENCING
38 24 JUL 2023
04
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
• What is academic integrity?
• What is plagiarism
• How to reference
• Working with your similarity report in Turnitin
• Academic integrity resources
CRICOS PROVIDER #00120C
Definition:
“The academic integrity principle is the principle that every student of the University:
(a) is committed to engaging in academic work in ways that are consistent with, and
actively support, academic integrity; and
(b) upholds this commitment by behaving honestly, responsibly and ethically, and with
respect and fairness, in scholarly practice.” (Academic Integrity Rule 2021, paragraph 7)
Why following good referencing practice is important:
• Helps you to comply with ANU policy such as the Academic Integrity Rule 2021
• Evidences your reading and learning
• Demonstrates the originality of your ideas, as well as how existing work as informed
and inspired your practice
• Enriches the quality and rigour of your work
• Enables others to review and learn from the sources that you cite
• Supports professional development by readying you for your career
(Academic Skills 2022)
See: https://www.anu.edu.au/students/academic-skills/academic-integrity/why-it-
matters for further information
39
What is
academic
integrity?
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Definition: “Plagiarism is copying, paraphrasing or summarising,
without appropriate acknowledgement, the words, ideas,
scholarship and intellectual property of another person” (ANU 2021).
Some examples of how it applies to this course:
• Using other people’s design ideas in your assessment and
presenting these as your own - you need to come up with your
own design ideas (!)
• Using multimedia (e.g. images, photos, videos etc.) that is not
your own without acknowledging the sources – create your own
as much as possible (in particular where specifically directed).
• If you need to incorporate elements from existing designs,
adapt them and include them in a “Use of Existing Materials
Log” (see course syllabus for further details)
• Copying text into your project report from an external source
such as a HCI paper without follow correct referencing
procedures (e.g., quoting and paraphrasing)
40
What is
plagiarism?
https://www.anu.edu.au/students/academic-skills/academic-
integrity/using-sources
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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41
Video time!
How to reference
https://www.youtube.com/watch?v=iueqJ78iAwk
https://www.youtube.com/watch?v=hp_STfXpMZI
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Videos on how to reference
CRICOS PROVIDER #00120C
Follow correct citation practices
• Format your in-text references and bibliography
using the Harvard Referencing Style:
https://www.anu.edu.au/students/academic-
skills/academic-integrity/referencing/harvard
• Follow the Monash University Harvard Guide for
detailed information about how to reference in
this format:
https://guides.lib.monash.edu/citing-
referencing/harvard2020-intro
• Don’t use the lecture slides as a referencing
example
• You can create your bibliography manually or
using a reference managing tool such as
Endnote or Mendeley, but you need to edit your
entries to ensure that your reference formatting
is consistent with the guide above.
42
Referencing -
Harvard
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ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Definition: “Collusion is the involvement of more
than one individual in an instance of academic
dishonesty. All parties involved in such collusion
are in breach of the principle of academic
integrity (unless there is good evidence of
innocent involvement).” (ANU 2021)
Some examples of how it applies to this course:
• Working with other students on the individual
assessment (Project Work and Reflective Learning Log)
• Misrepresenting the work and contributions that your
team members have made to the group projects
• Involving other people in your group project work
outside of your project team members
43
Collusion
(ANU Academic Skills & ASQO 2021)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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44
Recycling
(ANU Academic Skills & ASQO 2021)
Definition: “Recycling is the submission
for assessment of work which, wholly or
in large part, has been previously
presented by the same student for
another assessment, either at The
Australian National University or
elsewhere” (ANU 2021).
Some examples of how it applies to this
course:
• Resubmitting report content that you have
previously written for another
course/assessment item
• Resubmitting design ideas, prototypes, or
materials that you have previously developed
outside of the course as your design artefacts
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Interpreting your similarity report:
https://elearning.qmul.ac.uk/guide/interpreting-your-
originality-report/
• Use the Turnitin Practice site on Wattle to practice uploading
assessment to Turnitin and reviewing the similarity report
• Sometimes Turnitin matches on templates (e.g., when every
student uses the same cover sheet template text)
• We always look at your similarity scores in context by
manually reviewing your submission and checking what the
matches are
• Do not attempt to change your similarity score by altering
your submission format- you may be asked to resubmit if your
work does not use the specified file format.
Working with your
similarity report
(Turnitin)
45
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ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Academic Integrity Rule 2021: https://www.legislation.gov.au/Details/F2021L00997
• Academic Integrity Rule 2021 for Learners:
https://services.anu.edu.au/learningteaching/academic-integrity/academic-integrity-
rule-2021-for-learners
• Academic Integrity (Academic Skills):
https://www.anu.edu.au/students/academicskills/academic-integrity
• Academic Integrity: Best Practice Principles for Learners:
https://services.anu.edu.au/learning-teaching/academic-integrity/academic-
integritybest-practice-principles-for-learners
• Academic Integrity 2023 Wattle Site enrolment:
https://wattlecourses.anu.edu.au/enrol/index.php?id=38959
• To view: https://wattlecourses.anu.edu.au/course/view.php?id=38959
46
Academic integrity resources
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Would you like a bathroom / rest break every lecture?
•Yes please 70%
•No thanks 2%
• I don’t mind 29%
Note: We will make sure that there is a break halfway through lectures from
week 2 onwards ☺
47
Impromptu poll! – 24 July 2023
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
INTRODUCTION
TO HCI AND HCD
48
05
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
PART 1 OF 2
• A little video to get started
• Design example
• Class poll
• What is interaction design and user experience?
• Technology as experience framework
• Usability
• Design principles
• Understanding users
CRICOS PROVIDER #00120C
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Xerox photocopier video example
CRICOS PROVIDER #00120C
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: A
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| T
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design?
CRICOS PROVIDER #00120C
51
Two kinds of voicemail system design
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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P
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D
an
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en
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s
on
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p
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https://vimeo.com/19930744
CRICOS PROVIDER #00120C
Activity: class poll
52 ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Is the marble answering machine a good
design?
• Yes
• No
• It depends
• I have no idea
Poll results – 24 July 2023
• Yes 12%
• No 25%
• It depends 60%
• I have no idea 4%
Activity: class poll 2
CRICOS PROVIDER #00120C
Not a simple yes or no question:
Depends on the users, settings, contexts, and
activities in which it is used
Thinking about:
•The people who are going to use our design
• The ways in which people think, work, play, interact
• The places and settings in which the design is used
• The tasks or activities for which the design will be
used
• The interfaces and devices that people already use
• People’s needs, values, and aspirations
53
Is the marble
answering
machine a
good design?
How do we
design with
users in mind?
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Marble answering machine
CRICOS PROVIDER #00120C
“Designing interactive
products to support the way
people communicate and
interact in their everyday
and working lives”
54
(Sharp, Preece, and Rogers 2019, p.9)
What is
interaction
design?
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
User experience
“How people feel about a product and their pleasure and satisfaction when
using it, looking at it, holding it, and opening and closing it” (Sharp et al.
2019, p.13).
55
Image source: (Sharp et al. 2019, p.22)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Experience of using a product
Design for user experience
“It is not enough that we build
products that function, that are
understandable and usable, we
also need to build joy and
excitement, pleasure and fun,
and yes, beauty into people’s
lives” - Don Norman (2004)
56 24 JUL 2023
User experience
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
User experience definition
CRICOS PROVIDER #00120C
57
McCarthy and Wright Technology as
Experience Framework
Four threads of experience Six sense-making processes
Source: https://interactions.acm.org/archive/view/september-october-2004/technology-as-experience1
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Technology as experience framework
CRICOS PROVIDER #00120C
Optimising interactions with technology
Six usability goals:
• Effective to use (effectiveness)
• Efficient to use (efficiency)
• Safe to use (safety)
• Having good utility (utility)
• Easy to learn (learnability)
• Easy to remember how to use (memorability)
58 24 JUL 2023
Usability and usability goals
(Preece in Raffaele et al. 2016)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
CRICOS PROVIDER #00120C
“How good a product is at doing what it is
supposed to do” (Sharp et al. 2019, p.19)
“Is the product capable of allowing people
to learn, carry out their work efficiently,
access the information that they need, or
buy the goods that they want?” (ibid)
59
Usability goal 1:
effectiveness
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My Office Phone
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
“The way a product support users in
carrying out their tasks” (Sharp et al. 2019,
p.20)
“Once users have learned how to use a
product to carry out their tasks, can they
sustain a high level of productivity?”
(ibid)
60 24 JUL 2023
Usability goal 2:
efficiency
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, W
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, P
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Amazon 1-Click Technology
Apple Touch ID
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
CRICOS PROVIDER #00120C
“Protecting users from dangerous
conditions and undesirable situations”
(Sharp et al. 2019, p.20)
“What is the range of errors that are
possible using the product, and what
measures are there to permit users to
recover easily from them?”
(ibid)
61
Usability goal 3:
safety
Im
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S
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, P
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19
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Dialogue Box Feedback
Undo Button
Google Images Safe Search
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
“The extent to which a product provides the
right kind of functionality so users can do what
they want to do” (Sharp et al. 2019, p.20)
“Does the product provide an appropriate set of
functions that will enable users to carry out all
of their tasks in the way they want to do them?”
(ibid)
62
Usability goal 4:
utility
P
ho
to
b
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K
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ly
S
ik
ke
m
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on
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Drawing on a tablet with speciality graphic
design software
Dr Jennyfer Taylor freehand drawing of a tree in
Microsoft PowerPoint with normal mouse :/
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
“How easy a system is to learn to use”
(Sharp et al. 2019, p.20)
“Is it possible for the user to work out how to
use the product by exploring the interface
and trying certain actions? How hard will it
be to learn the whole set of functions in this
way?”
(ibid)
63
Usability goal 5:
learnability
P
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G
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it
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, P
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Keyboard with shortcuts marked
High functionality software
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
“How easy a product is to remember how to
use, once learned” (Sharp et al. 2019, p.21)
“What types of interface support have been
provided to help users remember how to
carry out tasks, especially for products and
operations they use infrequently?”
(ibid)
64
Usability goal 6:
memorability
P
ho
to
b
y
K
el
ly
S
ik
ke
m
a
on
U
ns
p
la
sh
Annual tax return filing
Remembering how to replace the printer ink
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
65
ht
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s:
//
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ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Jakob Nielson video
CRICOS PROVIDER #00120C
66
5 key
design
principles
Visibility Feedback Constraints
Consistency Affordances
Images by: Hello I'm Nik, Daniel Korpai, Wassim Chouak, James Sutton on Unsplash, and software screenshot
(Sharp, Preece, and Rogers
2019, pp.26-32)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Users are not all the same
• Different ages, cultures,
backgrounds, abilities, interests
• Various design research
methods available for
understanding people and their
contexts
• Don’t assume - research and find
out.
• Accessibility and inclusivity are
important (covered later in more
detail)
67 24 JUL 2023
Understanding users
Images from the paper “Never Too Old: Engaging Retired People
Inventing the Future with MaKey MaKey” (Rogers et al 2014)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
CRICOS PROVIDER #00120C
• Check that you can access the
recommended textbook through the
ANU Library website
• Read some HCI papers from the ACM
Digital Library on topics that interest
you
• Enrol in the Academic Integrity 2023
Wattle course -
https://wattlecourses.anu.edu.au/enrol
/index.php?id=38959
68
What to do now:
Im
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fr
om
A
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U
t
em
p
la
te
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
NEXT WEEK…
69
06
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
• Introduction to HCI and HCD part 2
• Industry guest lecture from Simon, CEO and Strategic
Design Consultant at Tobias
• Guest lecture from Dom Haywood, Director of
Sustainability at ANU
• Tutorials begin!
CRICOS PROVIDER #00120C
• ANU Academic Skills 2021, ‘Academic Integrity: Why it Matters’, ANU Academic Skills Website, accessed August 15,
2021, from.
• ANU Academic Skills 2021b, ‘Referencing’, ANU Academic Skills Website, accessed August 15, 2021, from
.
• ANU Academic Skills 2021c, ‘Using Sources’, ANU Academic Skills Website, accessed August 15, 2021, from
.
• ANU Academic Skills & Academic Standards and Quality Office (ASQO) 2021, ‘Academic Integrity’, Academic
Integrity Slides, O-Week Workshop, accessed August 15, 2021, from
.
• Australian National University 2021, ‘Determining a potential breach’, ANU Staff Services Website, accessed August
15, 2021, from.
• Blackburn, S 2021, ‘Academic Integrity’, COMP1110/1140/6710 Structured Programming Website, accessed August 15,
2021, from https://cs.anu.edu.au/courses/comp1110/09-integrity/
• McCarthy, J. & Wright, P 2004, ‘Technology as Experience’, Interactions vol 11, no 5, p42.
https://interactions.acm.org/archive/view/september-october-2004/technology-as-experience1
• Rogers, Y., Paay, J., Brereton, M.,Vaisutis, K. L., Marsden, G. & Vetere, F 2014, ‘Never too old: engaging retired people
inventing the future with MaKey MaKey’ SIGCHI Conference on Human Factors in Computing Systems (CHI ‘14), ACM,
New York, NY, USA, 3913–3922. https://doi-org.virtual.anu.edu.au/10.1145/2556288.2557184
• Sharp, H., Preece, J. & Rogers, Y 2019, Interaction Design: Beyond Human-Computer Interaction. West Sussex: Wiley.
(Chapter 3)
70
References
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Please note: this COMP3900/COMP6390 lecture in
Kambri Cinema will be recorded.
Lecture recordings auto start at 11.05am and stop at
12.55pm.
Recordings will be made available to students
enrolled in this course via the course Wattle site after
class.
Students may ask questions and make comments by
raising your hand or using the Poll Everywhere
platform.
If you ask a question in person, your anonymised
question will be repeated into the microphone by the
Lecturer for the purpose of the recording.
If you do not wish for your question or comment to be
recorded, please contact the Convenor (me!) after the
class.
Privacy and
recording notice
1 ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
MODULE 1:
INTRODUCTION TO
HCI AND HCD
COMP3900/COMP6390 Human-Computer Interaction
Week 1, 2023
Dr Susan Hansen
Module 1 Introduction to HCI and HCD
CRICOS PROVIDER #00120C
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 13 24 JUL 2023
Acknowledgement of Country
CRICOS PROVIDER #00120C
Lecture 1
overview
01 General information 05
02 Course overview 18
03 Assessment information 31
04
Academic integrity and
referencing
38
05 Introduction to HCI part 1 48
06 Next week… 69
4 24 JUL 2023ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
CRICOS PROVIDER #00120C
GENERAL
INFORMATION
5
01
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
• Welcome! …and questions
• Introduction to Susan – course convenor
• Our teaching team
• COVID considerations
• Access and inclusion
• Support
• Class representatives
• You! – an activity
CRICOS PROVIDER #00120C
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 16 24 JUL 2023
Teaching team:
convenor | lecturer
Dr Susan Hansen
G
ra
p
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c
ill
us
tr
at
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A
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C
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CRICOS PROVIDER #00120C
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 17 24 JUL 2023
Teaching team – tutors
Camilo Potocnjak Oxman
ANU PhD candidate
Erika Wood
ANU PhD candidate
Karla Kelly
ANU PhD candidate
(Dr) Madhawa Perera
CSIRO
Michelle Adiwangsa
ANU PhD candidate
Dr Michelle Pickrell
ANU ITS
Minsik Choi
ANU PhD candidate
Yufei Cao
ANU PhD candidate
CRICOS PROVIDER #00120C
P
l
l
l
l
P
l
Stay COVID safe on campus
CRICOS PROVIDER #00120C
9
Need help
and
support?
Here are some of the
services that ANU
offers. More are listed
on the ANU website.
ANU Counselling Centre:
Offers counselling for enrolled students
via zoom and face to face.
Email: counselling.centre@anu.edu.au or
telephone: (02) 6125 2211
ANU Wellbeing Support Line:
Provides a 24 hour/ 7 days a week
telephone counselling support service to
ANU students experiencing situational
stress, emotional difficulties and mental
health concerns.
Phone: 1300 050 327, SMS text message
service: 0488 884 170
ANU Thrive:
ANU Thrive promotes healthy messages
and high quality information and
resources relevant to the ANU student
community around physical, social, and
mental wellbeing. ANU Thrive also runs
a peer-to-peer support service that
provides support, information and
referrals.
TalkCampus:
TalkCampus provides 24/7 mental health
support with real-time escalation. The
app is an online global mental health
support network allowing students
access to instant, online support at any
time of the day and for as long as needed.
TalkCampus utilises peer support and is
managed by TalkCampus. Students can
download the TalkCampus app on Google
Play or the App Store.
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Help and support
Accessibility
(formerly
Access and
Inclusion)
are a team of DisAbility
and Equity Advisors
who support ANU
students whose
participation in academic
studies is impacted by…
If your circumstances
are identified here and
you require support to
achieve your
academic goals,
please visit Access
and Inclusion Website
to find out about
registering.
• Disability (physical or
learning)
• Mental Health Condition/s
• Ongoing chronic medical
condition/s
• Short term illness/injury
As well as support for:
• Carers
• Elite athletes
• International under 18
students
ACADEMIC YEAR 2023: website link here http://www.anu.edu.au/students/health-wellbeing/diversity-inclusion
Accessibility
Contact Us
Accessibility (formerly Access and Inclusion)
Di Riddell Student Centre (Level 3)
Acton, ACT 2601
Email link here: access.inclusion@anu.edu.au
Phone: (02) 6125 5036
Website link here:
www.anu.edu.au/students/contacts/access-inclusion
Accessibility contact information
CRICOS PROVIDER #00120C
CECC
CLASS REPRESENTATIVES
Class Student Representation is an important component of the
teaching and learning quality assurance and quality improvement
processes within the ANU College of Engineering and Computer
Science (CECC).
Each semester, we put out a call for Course Representatives for all
ANU College of Engineering, Computing and Cybernetics (CECC)
courses. Students can nominate themselves for one or more of the
courses they are enrolled in.
CECC class representatives
CRICOS PROVIDER #00120C
The role of Student Representatives is to provide
ongoing constructive feedback on behalf of the
student cohort to Course Conveners and to
Associate Directors (Education) for continuous
improvements to the course.
• Act as the official liaison between your peers
and convener.
• Be available and proactive in gathering
feedback from your classmates.
• Attend regular meetings, and provide reports
on course feedback to your course convener
• Close the feedback loop by reporting back to
the class the outcomes of your meetings.
Roles and responsibilities:
ANU College of Engineering, Computing and Cybernetics13
Note: Class representatives will need to be
comfortable with their contact details
being made available via Wattle to all
students in the class.
For more information regarding roles and
responsibilities, contact:
ANUSA CECC representatives:
sa.cecs@anu.edu.au
Class rep roles and responsibilities
CRICOS PROVIDER #00120C
ANU College of Engineering, Computing and Cybernetics14
Want to be a class
representative?
Nominate today!
Please nominate yourself to your
course convener
(susan.hansen@anu.edu.au) by end
of Week 2, Semester 2, 2023.
• Ensure students have a voice to their
course convener, lecturer, tutors, and
College.
• Develop skills sought by employers,
including interpersonal, dispute
resolution, leadership and
communication skills.
• Become empowered. Play an active
role in determining the direction of
your education.
• Become more aware of issues
influencing your University and
current issues in higher education.
• Course design and delivery. Help
shape the delivery of your current
courses, as well as future
improvements for following years.
Why become a class representative?
Why become a class representative?
CRICOS PROVIDER #00120C
Poll Everywhere (PollEV) poll
pollev.com/comp3900
• What kind of student are you? (e.g.
undergrad, masters)
• How long have you been at ANU?
• Level of understanding of HCI or HCD
Activity: class poll
15 ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Activity: class poll
CRICOS PROVIDER #00120C
What kind of student are you?
• Undergraduate 47%
• Masters 49%
• Visiting / auditing 4%
How long have you been at ANU?
• This is my first year 35%
• 2-3 years 53%
• 4 years + 12%
Level of understanding of HCI or HCD?
• No knowledge – this is new to me 48%
• A little bit 34%
• Have taken a basic course or read about it 13%
• Have a strong understanding but want to learn more 3%
• I already know everything in the class summary! 1%
16
Poll responses – 24 July 2023
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Get to know each other – 5 minutes
Talk to other people in the lecture hall
around you
• Your name
• What you are studying
• What are three things that you like to
do when you are not studying
Only share what you feel comfortable to
tell other people
Be kind to yourselves and each other ☺
Activity: introduce
yourselves
17 ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Activity: introduce yourselves
CRICOS PROVIDER #00120C
COURSE
OVERVIEW
18
02
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
• COMP3900 | COMP6390 learning outcomes overview
• Structure and workload
• High level overview of course
• Indicative week by week schedule
• Recommended reading
• ACM Digital Library
• Course communication and questions
• Course tools
• Industry guest lectures
CRICOS PROVIDER #00120C
Upon successful completion, students will have the knowledge and
skills to:
1. Explain and illustrate key aspects of human-computer interaction such as
interaction design, the user experience, usability, and user interfaces
2. Apply social, cognitive, emotional, and accessibility theories and lenses in
critiquing existing technologies, and developing new design ideas
3. Investigate activities, practices, and contexts of technology use through
contextual research methods to identify design opportunities and
requirements
4. Ideate, prototype, and evaluate novel technology design ideas through a
user-centred design approach
5. Demonstrate an awareness of ethical considerations in technology design,
and apply ethical approaches to design research and practice
6. Evaluate the environmental dimensions of technology design and use
7. [COMP6390 only] Critically reflect on a designer’s own presence and
influence within a technology design process
19
Learning
outcomes
(formal)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
After this course, you will:
• understand the value of human-computer interaction
and applying human-centred approaches to design
• understand the importance and significance of context,
ethics, sustainability, culture and inclusion
• have examples to add to your portfolio
You will also have experience:
• creating a user-research plan
• conducting user research
• designing an original concept
• creating a high fidelity prototype
• evaluating your design
20
Learning
outcomes
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
21
Structure and workload
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Lectures
(in person)
Tutorials Consultations Workload
• Monday 11am-1pm
• Kambri Cultural
Centre Cinema
• No lecture in week 9
(October 2) due to
public holiday
• No tutorials in week 1,
tutorials commence
week 2
• In-person and online
options available.
• An additional in-
person tutorial may
become available
• Register on
MyTimetable
• By appointment
(currently),
consultation hour will
be published on
Wattle when
available
• Meet the convenor
and ask questions
• Not happening during
mid-semester break
• The total workload
for the semester is
approximately 130
hours
• You are expected to
complete 10-12 hours
work each week for
this course, including
lectures, tutorials and
self-directed study
CRICOS PROVIDER #00120C
22
High level overview of course
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
# MODULE ASSESSMENT
1
Introduction to Human-Computer Interaction
(HCI) and Human-Centred Design (HCD)
2 Planning and doing design research Start Assessment 1 (project work)
3 Inclusion, culture and diversity in design Complete Assessment 1 (project work)
4
Prototyping, visualizing and making things
tangible
Start Assessment 2 (prototype design and
presentation)
5 Evaluation Complete Assessment 2 (prototype design and presentation)
Tales from industry will be included throughout the semester through various industry guest lectures
CRICOS PROVIDER #00120C
23
Indicative schedule (1 of 2)
Week
Start
date
Module (indicative*) Note:
1 24 July Module 1: Course overview and introduction to HCI No Tutorial
2 31 July Module 1 (continued) Tutorial 1
3 7 August Module 2: Planning and doing design research Tutorial 2
4
14
August
Module 2 (continued) Tutorial 3
5
21
August
Module 3: Inclusion, culture and diversity in design Tutorial 4
6
28
August
Module 3 (continued) Tutorial 5
SEMESTER BREAK SEPTEMBER 4-17
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
24
Indicative schedule (2 of 2)
Week
Start
date
Module (indicative*) Note:
7 18 Sept
Module 4: Prototyping, visualising and making things
tangible
Tutorial 6
8 25 Sept Module 4 (continued) Tutorial 7
9
2
October
No lecture due to public holiday Tutorial 8
10
9
October
Module 5: Evaluation Tutorial 9
11
16
October
Module 5 (continued) Tutorial 10
12
23
October
Panel session (to be confirmed) Tutorial 11
LAST DAY OF SEMESTER OCTOBER 27
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Key textbook
Sharp H, Preece J and Rogers Y (2019) Interaction
Design: Beyond Human-Computer Interaction, ProQuest
Ebook Edition, Wiley & Sons, West Sussex.
https://ebookcentral-proquest-
com.virtual.anu.edu.au/lib/anu/detail.action?docID=574
6446
You are not required to purchase a physical copy of the
textbook.
Other suggested readings and resources may be
posted week to week with the lecture content on
Wattle.
25
Recommended
reading
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co
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ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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26
Demo:
accessing
the ACM
Digital
Library
Im
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oc
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p
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M
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hi
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d
l.a
cm
.o
rg
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Announcements
• Wattle course site will be the primary place for course-related communication
• All course announcements will be posted on Wattle – including (but not limited to) updates relating
to any changes in the lecture schedule or venue
Lecture and assignment related questions
• Ask questions during lectures and tutorials and/or
• Post lecture and assignment related questions in the Wattle ‘General student forum’
Extension requests
• Extension requests must be made directly to the course convenor, NOT tutors.
• Please allow up to 3 business days for a response.
27
Course communication and
questions
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
28
Course communications and support
General questions (not
personal, others may have
same question):
Review the course
materials
Ask a question during
the lecture
Ask your Tutor during
the Tutorial time
Post your question to
the Wattle forum
Request consultation
with convenor
Specific questions (about
choices or options you have
taken in the assessment):
Ask your Tutor during
the tutorial time
Post your question to
the Wattle forum
Request consultation
with convenor
For all personal, administrative,
and sensitive/confidential
matters:
This includes all EAP
matters, extension
requestions, academic
appeal, absences, or
grievances etc.
Email the Convenor
directly at
susan.hansen@anu.edu.au
Do not post to the Wattle
forum.
Tutors cannot assist with
these matters.
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Asking questions during lectures:
• Feel free to raise your hand and ask a question at any time
• You can ask questions anonymously using a polling tool at specific times
Participating
• Poll Everywhere and Miro activities: Link will be shared on the slides (for in-person
and online students)
• We will have interactive activities. Please participate and be engaged ☺
29
Interacting
during
lectures
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
30
Course tools
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Learning Management System (LMS)
• Wattle
Online tutorials only
• Zoom
Design tool
• Miro – miro.com
Polling tools
• Poll Everywhere
• Mentimeter – mentimeter.com
Recommended prototyping tools
• To be confirmed in Module 4
CRICOS PROVIDER #00120C
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 131 24 JUL 2023
Industry guest lectures
Simon Tobias
CEO | Strategic Design & Innovation
Consultant, Tobias
Ruth Ellison
Research Director | Co-Founder
Propel Design
Viveka Weiley
Reinvent Science Program Leader
CSIRO
Julie Raoux
Global Head of frog | Chief Sales
Officer, Capgemini Invent
Alan Chen
Co-Founder | Visual Storyteller
Sh8peshifters
…and more!!
CRICOS PROVIDER #00120C
ASSESSMENT
INFORMATION
32
03
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
• Assessment high level summary
• Assessment 1 overview
• Assessment 2 overview
• Assessment 3 overview
• Assessment task deadline extensions
CRICOS PROVIDER #00120C
Assessment 1 – project work (individual) – 40%
• To be submitted in 2 parts as written reports – dates to be confirmed
• Late submission accepted without extension but penalised according to the standard ANU policy
• Will address learning outcomes 1, 2 and 3
Assessment 2 – prototype design and presentation (group) – 40%
• To be submitted in multiple parts – dates and details to be confirmed
• Late submission NOT accepted without prior approved extension
• Will address learning outcomes 1, 4 and 5
Assessment 3 – reflective learning log (individual) – 20%
• Details regarding dates and submission to be confirmed
• Late submission accepted without extension but penalised according to the standard ANU policy
• Will address learning outcomes 1, 2, 6 and 7 (COMP6390 only)
33
Assessment high level summary
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
34
Assessment 1 [project work] overview
Task % Shared Submission
Part 1: Research
plan
10%
Week 3 lecture
August 7
To be confirmed
Part 2: Discovery
report
30% To be confirmed
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Group project
• Create prototype(s)
• Evaluate prototype(s)
• Oral presentation
• Group project peer moderation
• Assessment details and mark breakdown to be confirmed later in the
semester
35
Assessment 2 [prototype design and
presentation] overview
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Details to be shared in Week 2
36
Assessment 3 [reflective learning
log] overview
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Deadline extensions for assessment tasks will be considered and
granted in accordance with the ANU Procedure: Student assessment
(coursework)
https://policies.anu.edu.au/ppl/document/ANUP_004604
Students are reminded of the following information from the policy:
“Applications for an extension of the due date for an assessment
task are submitted in writing to the Course Convener or delegate.
An application for an extension of the due date for an assessment
task is submitted on or before the assessment due date. The only
exception is where the student could not reasonably be expected to
have applied by the appropriate date due to illness or other medical
conditions
Appropriate documentation is provided with a request for an
extension to allow the claims to be verified.”
https://policies.anu.edu.au/ppl/document/ANUP_004604
37
Assessment
task
deadline
extensions
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
ACADEMIC
INTEGRITY AND
REFERENCING
38 24 JUL 2023
04
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
• What is academic integrity?
• What is plagiarism
• How to reference
• Working with your similarity report in Turnitin
• Academic integrity resources
CRICOS PROVIDER #00120C
Definition:
“The academic integrity principle is the principle that every student of the University:
(a) is committed to engaging in academic work in ways that are consistent with, and
actively support, academic integrity; and
(b) upholds this commitment by behaving honestly, responsibly and ethically, and with
respect and fairness, in scholarly practice.” (Academic Integrity Rule 2021, paragraph 7)
Why following good referencing practice is important:
• Helps you to comply with ANU policy such as the Academic Integrity Rule 2021
• Evidences your reading and learning
• Demonstrates the originality of your ideas, as well as how existing work as informed
and inspired your practice
• Enriches the quality and rigour of your work
• Enables others to review and learn from the sources that you cite
• Supports professional development by readying you for your career
(Academic Skills 2022)
See: https://www.anu.edu.au/students/academic-skills/academic-integrity/why-it-
matters for further information
39
What is
academic
integrity?
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Definition: “Plagiarism is copying, paraphrasing or summarising,
without appropriate acknowledgement, the words, ideas,
scholarship and intellectual property of another person” (ANU 2021).
Some examples of how it applies to this course:
• Using other people’s design ideas in your assessment and
presenting these as your own - you need to come up with your
own design ideas (!)
• Using multimedia (e.g. images, photos, videos etc.) that is not
your own without acknowledging the sources – create your own
as much as possible (in particular where specifically directed).
• If you need to incorporate elements from existing designs,
adapt them and include them in a “Use of Existing Materials
Log” (see course syllabus for further details)
• Copying text into your project report from an external source
such as a HCI paper without follow correct referencing
procedures (e.g., quoting and paraphrasing)
40
What is
plagiarism?
https://www.anu.edu.au/students/academic-skills/academic-
integrity/using-sources
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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41
Video time!
How to reference
https://www.youtube.com/watch?v=iueqJ78iAwk
https://www.youtube.com/watch?v=hp_STfXpMZI
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Videos on how to reference
CRICOS PROVIDER #00120C
Follow correct citation practices
• Format your in-text references and bibliography
using the Harvard Referencing Style:
https://www.anu.edu.au/students/academic-
skills/academic-integrity/referencing/harvard
• Follow the Monash University Harvard Guide for
detailed information about how to reference in
this format:
https://guides.lib.monash.edu/citing-
referencing/harvard2020-intro
• Don’t use the lecture slides as a referencing
example
• You can create your bibliography manually or
using a reference managing tool such as
Endnote or Mendeley, but you need to edit your
entries to ensure that your reference formatting
is consistent with the guide above.
42
Referencing -
Harvard
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-
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ty
/r
ef
er
en
ci
ng
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Definition: “Collusion is the involvement of more
than one individual in an instance of academic
dishonesty. All parties involved in such collusion
are in breach of the principle of academic
integrity (unless there is good evidence of
innocent involvement).” (ANU 2021)
Some examples of how it applies to this course:
• Working with other students on the individual
assessment (Project Work and Reflective Learning Log)
• Misrepresenting the work and contributions that your
team members have made to the group projects
• Involving other people in your group project work
outside of your project team members
43
Collusion
(ANU Academic Skills & ASQO 2021)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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44
Recycling
(ANU Academic Skills & ASQO 2021)
Definition: “Recycling is the submission
for assessment of work which, wholly or
in large part, has been previously
presented by the same student for
another assessment, either at The
Australian National University or
elsewhere” (ANU 2021).
Some examples of how it applies to this
course:
• Resubmitting report content that you have
previously written for another
course/assessment item
• Resubmitting design ideas, prototypes, or
materials that you have previously developed
outside of the course as your design artefacts
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Interpreting your similarity report:
https://elearning.qmul.ac.uk/guide/interpreting-your-
originality-report/
• Use the Turnitin Practice site on Wattle to practice uploading
assessment to Turnitin and reviewing the similarity report
• Sometimes Turnitin matches on templates (e.g., when every
student uses the same cover sheet template text)
• We always look at your similarity scores in context by
manually reviewing your submission and checking what the
matches are
• Do not attempt to change your similarity score by altering
your submission format- you may be asked to resubmit if your
work does not use the specified file format.
Working with your
similarity report
(Turnitin)
45
Im
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it
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po
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/
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Academic Integrity Rule 2021: https://www.legislation.gov.au/Details/F2021L00997
• Academic Integrity Rule 2021 for Learners:
https://services.anu.edu.au/learningteaching/academic-integrity/academic-integrity-
rule-2021-for-learners
• Academic Integrity (Academic Skills):
https://www.anu.edu.au/students/academicskills/academic-integrity
• Academic Integrity: Best Practice Principles for Learners:
https://services.anu.edu.au/learning-teaching/academic-integrity/academic-
integritybest-practice-principles-for-learners
• Academic Integrity 2023 Wattle Site enrolment:
https://wattlecourses.anu.edu.au/enrol/index.php?id=38959
• To view: https://wattlecourses.anu.edu.au/course/view.php?id=38959
46
Academic integrity resources
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Would you like a bathroom / rest break every lecture?
•Yes please 70%
•No thanks 2%
• I don’t mind 29%
Note: We will make sure that there is a break halfway through lectures from
week 2 onwards ☺
47
Impromptu poll! – 24 July 2023
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
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INTRODUCTION
TO HCI AND HCD
48
05
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
PART 1 OF 2
• A little video to get started
• Design example
• Class poll
• What is interaction design and user experience?
• Technology as experience framework
• Usability
• Design principles
• Understanding users
CRICOS PROVIDER #00120C
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Xerox photocopier video example
CRICOS PROVIDER #00120C
Im
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: A
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C
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n
| T
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s
design?
CRICOS PROVIDER #00120C
51
Two kinds of voicemail system design
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Im
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S
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P
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to
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D
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en
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s
on
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p
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https://vimeo.com/19930744
CRICOS PROVIDER #00120C
Activity: class poll
52 ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Is the marble answering machine a good
design?
• Yes
• No
• It depends
• I have no idea
Poll results – 24 July 2023
• Yes 12%
• No 25%
• It depends 60%
• I have no idea 4%
Activity: class poll 2
CRICOS PROVIDER #00120C
Not a simple yes or no question:
Depends on the users, settings, contexts, and
activities in which it is used
Thinking about:
•The people who are going to use our design
• The ways in which people think, work, play, interact
• The places and settings in which the design is used
• The tasks or activities for which the design will be
used
• The interfaces and devices that people already use
• People’s needs, values, and aspirations
53
Is the marble
answering
machine a
good design?
How do we
design with
users in mind?
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Marble answering machine
CRICOS PROVIDER #00120C
“Designing interactive
products to support the way
people communicate and
interact in their everyday
and working lives”
54
(Sharp, Preece, and Rogers 2019, p.9)
What is
interaction
design?
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
User experience
“How people feel about a product and their pleasure and satisfaction when
using it, looking at it, holding it, and opening and closing it” (Sharp et al.
2019, p.13).
55
Image source: (Sharp et al. 2019, p.22)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
Experience of using a product
Design for user experience
“It is not enough that we build
products that function, that are
understandable and usable, we
also need to build joy and
excitement, pleasure and fun,
and yes, beauty into people’s
lives” - Don Norman (2004)
56 24 JUL 2023
User experience
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
User experience definition
CRICOS PROVIDER #00120C
57
McCarthy and Wright Technology as
Experience Framework
Four threads of experience Six sense-making processes
Source: https://interactions.acm.org/archive/view/september-october-2004/technology-as-experience1
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Technology as experience framework
CRICOS PROVIDER #00120C
Optimising interactions with technology
Six usability goals:
• Effective to use (effectiveness)
• Efficient to use (efficiency)
• Safe to use (safety)
• Having good utility (utility)
• Easy to learn (learnability)
• Easy to remember how to use (memorability)
58 24 JUL 2023
Usability and usability goals
(Preece in Raffaele et al. 2016)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
CRICOS PROVIDER #00120C
“How good a product is at doing what it is
supposed to do” (Sharp et al. 2019, p.19)
“Is the product capable of allowing people
to learn, carry out their work efficiently,
access the information that they need, or
buy the goods that they want?” (ibid)
59
Usability goal 1:
effectiveness
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ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
“The way a product support users in
carrying out their tasks” (Sharp et al. 2019,
p.20)
“Once users have learned how to use a
product to carry out their tasks, can they
sustain a high level of productivity?”
(ibid)
60 24 JUL 2023
Usability goal 2:
efficiency
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Amazon 1-Click Technology
Apple Touch ID
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
CRICOS PROVIDER #00120C
“Protecting users from dangerous
conditions and undesirable situations”
(Sharp et al. 2019, p.20)
“What is the range of errors that are
possible using the product, and what
measures are there to permit users to
recover easily from them?”
(ibid)
61
Usability goal 3:
safety
Im
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e:
S
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S
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, P
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.c
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Dialogue Box Feedback
Undo Button
Google Images Safe Search
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
“The extent to which a product provides the
right kind of functionality so users can do what
they want to do” (Sharp et al. 2019, p.20)
“Does the product provide an appropriate set of
functions that will enable users to carry out all
of their tasks in the way they want to do them?”
(ibid)
62
Usability goal 4:
utility
P
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to
b
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K
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ly
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m
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on
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Drawing on a tablet with speciality graphic
design software
Dr Jennyfer Taylor freehand drawing of a tree in
Microsoft PowerPoint with normal mouse :/
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
“How easy a system is to learn to use”
(Sharp et al. 2019, p.20)
“Is it possible for the user to work out how to
use the product by exploring the interface
and trying certain actions? How hard will it
be to learn the whole set of functions in this
way?”
(ibid)
63
Usability goal 5:
learnability
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Keyboard with shortcuts marked
High functionality software
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
“How easy a product is to remember how to
use, once learned” (Sharp et al. 2019, p.21)
“What types of interface support have been
provided to help users remember how to
carry out tasks, especially for products and
operations they use infrequently?”
(ibid)
64
Usability goal 6:
memorability
P
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to
b
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K
el
ly
S
ik
ke
m
a
on
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p
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sh
Annual tax return filing
Remembering how to replace the printer ink
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
65
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ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
Jakob Nielson video
CRICOS PROVIDER #00120C
66
5 key
design
principles
Visibility Feedback Constraints
Consistency Affordances
Images by: Hello I'm Nik, Daniel Korpai, Wassim Chouak, James Sutton on Unsplash, and software screenshot
(Sharp, Preece, and Rogers
2019, pp.26-32)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
• Users are not all the same
• Different ages, cultures,
backgrounds, abilities, interests
• Various design research
methods available for
understanding people and their
contexts
• Don’t assume - research and find
out.
• Accessibility and inclusivity are
important (covered later in more
detail)
67 24 JUL 2023
Understanding users
Images from the paper “Never Too Old: Engaging Retired People
Inventing the Future with MaKey MaKey” (Rogers et al 2014)
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
CRICOS PROVIDER #00120C
• Check that you can access the
recommended textbook through the
ANU Library website
• Read some HCI papers from the ACM
Digital Library on topics that interest
you
• Enrol in the Academic Integrity 2023
Wattle course -
https://wattlecourses.anu.edu.au/enrol
/index.php?id=38959
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What to do now:
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ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
CRICOS PROVIDER #00120C
NEXT WEEK…
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06
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1
• Introduction to HCI and HCD part 2
• Industry guest lecture from Simon, CEO and Strategic
Design Consultant at Tobias
• Guest lecture from Dom Haywood, Director of
Sustainability at ANU
• Tutorials begin!
CRICOS PROVIDER #00120C
• ANU Academic Skills 2021, ‘Academic Integrity: Why it Matters’, ANU Academic Skills Website, accessed August 15,
2021, from
• ANU Academic Skills 2021b, ‘Referencing’, ANU Academic Skills Website, accessed August 15, 2021, from
• ANU Academic Skills 2021c, ‘Using Sources’, ANU Academic Skills Website, accessed August 15, 2021, from
• ANU Academic Skills & Academic Standards and Quality Office (ASQO) 2021, ‘Academic Integrity’, Academic
Integrity Slides, O-Week Workshop, accessed August 15, 2021, from
• Australian National University 2021, ‘Determining a potential breach’, ANU Staff Services Website, accessed August
15, 2021, from
• Blackburn, S 2021, ‘Academic Integrity’, COMP1110/1140/6710 Structured Programming Website, accessed August 15,
2021, from https://cs.anu.edu.au/courses/comp1110/09-integrity/
• McCarthy, J. & Wright, P 2004, ‘Technology as Experience’, Interactions vol 11, no 5, p42.
https://interactions.acm.org/archive/view/september-october-2004/technology-as-experience1
• Rogers, Y., Paay, J., Brereton, M.,Vaisutis, K. L., Marsden, G. & Vetere, F 2014, ‘Never too old: engaging retired people
inventing the future with MaKey MaKey’ SIGCHI Conference on Human Factors in Computing Systems (CHI ‘14), ACM,
New York, NY, USA, 3913–3922. https://doi-org.virtual.anu.edu.au/10.1145/2556288.2557184
• Sharp, H., Preece, J. & Rogers, Y 2019, Interaction Design: Beyond Human-Computer Interaction. West Sussex: Wiley.
(Chapter 3)
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References
ANU SCHOOL OF COMPUTING | COMP3900|COMP6390 2023 LECTURES WEEK 1 24 JUL 2023
