COMPANY PROFILE
Ampol Ltd
REFERENCE CODE: 5316F3F2-1A83-4210-B2BB-5A0541257404
PUBLICATION DATE: 25 Jan 2023
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Ampol Ltd
TABLE OF CONTENTS
Ampol Ltd
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TABLE OF CONTENTS
Company Overview ........................................................................................................3
Key Facts.........................................................................................................................3
Business Description .....................................................................................................4
History .............................................................................................................................5
Key Employees .............................................................................................................11
Key Employee Biographies .........................................................................................12
Major Products & Services ..........................................................................................14
Top Competitors ...........................................................................................................15
Company View ..............................................................................................................16
Locations And Subsidiaries ........................................................................................21
Ampol Ltd
Company Overview
Ampol Ltd
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Company Overview
COMPANY OVERVIEW
Ampol Ltd (Ampol) carries out the supplying, refining, distributing and marketing of a range of petroleum
products. The company also manufactures and markets a range of products such as fuel, oil, waxes and
lubricants, sulfur, bitumen, liquefied petroleum gas (LPG) and other gas-related products. It also operates
convenience stores throughout Australia. Ampol’s distributors include depots, local networks, diesel
stops, marine facilities and service stations. Ampol serves customers in the retail, mining, agriculture,
aviation, transport, marine, automotive and government sectors. The company’s offshore operation is
performed in Singapore, the Philippines, Australia and New Zealand. Ampol is headquartered in Sydney,
New South Wales, Australia.
The company reported revenues of (Australian Dollars) AUD21,629.9 million for the fiscal year ended
December 2021 (FY2021), an increase of 40.4% over FY2020. The operating profit of the company was
AUD898.5 million in FY2021, compared to an operating loss of AUD627.2 million in FY2020. The net
profit of the company was AUD560 million in FY2021, compared to a net loss of AUD484.9 million in
FY2020.
Key Facts
KEY FACTS
Head Office Ampol Ltd
L 24 2 Market St
Sydney
New South Wales
Sydney
New South Wales
AUS
Phone 61 2 92505000
Fax 61 2 92505742
Web Address www.ampol.com.au
Revenue / turnover (AUD Mn) 21,629.9
Revenue (USD Mn) 16,239.9
Financial Year End December
Employees 8,300
Australian Stock Exchange Ltd
Ticker
ALD
Ampol Ltd
Business Description
Ampol Ltd
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Business Description
BUSINESS DESCRIPTION
Ampol Ltd (Ampol), formerly Caltex Australia Limited (Caltex) is an Australia-based integrated oil refining
and marketing company. The company operates through a network of company-owned convenience
stores under the brand names of Star Mart, Star Supermarket, Star Shop and others.
The company classifies its operations into two business segments: Convenience Retail, and Fuels and
Infrastructure.
Under the Convenience Retail segment, Ampol's revenues and costs are associated with fuels and shop
offerings at Ampol's network of stores, royalties, and franchise fees on remaining franchise store outlets.
In FY2021, the Convenience Retail segment reported revenues of AUD4,067 million, which accounted for
26.4% of the company's revenue.
The company's Fuels and Infrastructure segment comprises revenues and costs associated with the
integrated wholesale fuels, and supply of lubricants to the company, including its international
businesses. This includes Supply including Ampol trading and shipping, Lytton refinery, infrastructure,
B2B sales including the Woolworths supply agreement, and the gull and sea-oil businesses. In FY2021,
the Fuels and Infrastructure segment reported revenues of AUD11,338 million, which accounted for
73.6% of the company's revenue.
Ampol offers business services including bulk deliveries, on-site refueling, marine, and engineering. Its
products and solutions include fuels, petrol, diesel, jet, lubricants and oils, crude, liquefied petroleum gas,
and specialty and other products.
The company's StarCard is a cashless solution for fuel management. Its other fuel cards include
StarFleet, StarFleetPlus, StarCard Debit and StarCash. StarFleetPlus offers fleet management solutions.
Ampol's distributors are a local network, including depots, diesel stops, marine facilities and service
station sites across Australia. It supplies lubricants including engine oils, driveline fluids, automotive
specialties, coolants, specialty lubricants, hydraulic oils, industrial products, greases and cleaners to the
Australian market.
The company operates through four geographical regions: Australia, New Zealand, Singapore and the
US. In FY2021, the Australia region accounted for 78% of the company’s revenue, followed by New
Zealand with 18.1%, Singapore with 3.7% and the US with 0.2%.
Ampol Ltd
History
Ampol Ltd
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History
HISTORY
Contracts/Agreements
Year: 2023
In January, Ampol and SEA Electric partnered to support the transition of companies to zero-emissions
commercial electric vehicle technology.
Contracts/Agreements
Year: 2022
In October, Ampol and Hyundai Motor Company Australia announced a partnership to support the
transition to zero-emissions vehicles in Australia.
Corporate Changes/Expansions
Year: 2022
In August, Ampol opened its first pilot AmpCharge electric vehicle charging site at its Ampol Woolworths
MetroGo site in Alexandria, New South Wales, Australia.
Acquisitions/Mergers/Takeovers
Year: 2022
In May, Ampol acquired 100% stake in Z Energy, a fuel distribution and retailing company for US$1.39
billion.
Contracts/Agreements
Year: 2021
In May, Ampol and Fusion Fuel Green PLC entered into a heads of agreement to develop a green
hydrogen production plant in Queensland, Australia.
Plans/Strategy
Year: 2020
In November, the company announced its plans to acquire perth terminal in Australia from Puma Energy.
Ampol Ltd
History
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Corporate Changes/Expansions
Year: 2020
In May, the company changed its name from Caltex Australia Ltd to Ampol Ltd.
Contracts/Agreements
Year: 2020
In April, the company agreed to be acquired by Alimentation Couche-Tard Inc, a convenience store
company.
Others
Year: 2018
In July, the company expanded long term partnership with Woolworths.
Others
Year: 2018
In March, the company has finalized its investment in SEAOIL (Philippines).
Acquisitions/Mergers/Takeovers
Year: 2017
In December, the company announced plans to acquire 20% interest in SEAOIL Philippines Inc.
Corporate Changes/Expansions
Year: 2017
In February, the company's Truck Stop opened in Sydney's Key Freight Hubs.
Contracts/Agreements
Year: 2017
In 2017, the company partnered with Qantas for the Qantas Business Rewards program.
Contracts/Agreements
Ampol Ltd
History
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Year: 2016
The company extended its partnership with Clontarf Foundation in 2016.
Contracts/Agreements
Year: 2015
Chevron signed an underwriting agreement for the sale of its shares in the company in 2015.
Regulatory Approval
Year: 2015
The FDA accepted for filing and priority review a sBLA for Opdivo for the treatment of patients with
advanced renal cell carcinoma (RCC) who have received prior anti-angiogenic therapy. The FDA
approved Opdivo (nivolumab) injection, for intravenous use, for the treatment of patients with advanced
renal cell carcinoma (RCC) who have received prior anti-angiogenic therapy. The FDA also approved
Opdivo (nivolumab) injection, for intravenous use, as a single agent for the treatment of patients with
BRAF V600 wild-type (WT) unresectable or metastatic melanoma. Subsequently, BMS and Abbvie
announced that the FDA has approved Empliciti (elotuzumab) in 2015.
Acquisitions/Mergers/Takeovers
Year: 2014
Caltex acquired the Scott's fuel divisions in 2014.
Corporate Changes/Expansions
Year: 2014
The company invested $5 million in expanding its national bulk lubricants storage and distribution
network, including the construction of a new facility at Welshpool in Western Australia in 2014.
New Products/Services
Year: 2013
The company announced to provide "Pay @ Pump" technology to its 300 Caltex and Star Mart retail sites
by the end of 2013, in 2013. In the same year, Caltex completed the sale of Sydney bitumen business to
Puma Energy.
Contracts/Agreements
Ampol Ltd
History
Ampol Ltd
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Year: 2009
In 2009, the company entered into an agreement to acquire 302 Mobil service station sites. In the same
year, Caltex entered into an agreement with the specialist barge operator, Korevaar Marine Group to
enhance its large-scale marine bunkering operations in Queensland.
Acquisitions/Mergers/Takeovers
Year: 2008
Caltex acquired Cocks Petroleum, a company that distributes petroleum, in 2008. In the same year,
Cocks Petroleum, a subsidiary of the company, acquired South Coast Retail, a company that operates
retail service stations. Also in 2008, Caltex acquired Malcolm Slater, a distributor of petroleum.
Acquisitions/Mergers/Takeovers
Year: 2007
The company acquired the remaining 62.5% interest in Northern Marketing Management and Northern
Marketing Partnership in 2007.
Contracts/Agreements
Year: 2007
In 2007, Caltex signed a contract with Dalby Bio-Refinery (DBRL) for supply of ethanol from DBRL's new
ethanol plant to be built at Dalby in Queensland's Darling Downs.
New Products/Services
Year: 2006
The company launched its first diesel fuel enhanced with 2% bio diesel in 2006.
Acquisitions/Mergers/Takeovers
Year: 2004
Caltex acquired Petro Fuel and Lubricants, a branded independent fuel reseller based in Toowoomba in
2004.
Contracts/Agreements
Year: 2004
Ampol Ltd
History
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The co-branded service station agreement was completed in 2004.
Corporate Changes/Expansions
Year: 2004
The company started the construction of Lytton refinery clean fuels project in 2004.
Corporate Changes/Expansions
Year: 2003
In 2003, Caltex and Woolworths, a retailer, opened their first co-branded petrol stations.
New Products/Services
Year: 2000
The company entered the ecommerce market with the launch of Travelmate, internet site for Australian
road travel in 2000.
Corporate Changes/Expansions
Year: 1999
Caltex launched its network of supermarkets based at service stations in 1999.
Acquisitions/Mergers/Takeovers
Year: 1995
In 1995, the petroleum refining and marketing assets of the company and Ampol Limited were merged
and subsequently the Caltex Australia shareholders approved the acquisition of the whole of that joint
venture in 1997.
Acquisitions/Mergers/Takeovers
Year: 1981
The company acquired Golden Fleece Company in 1981.
Stake Sale
Year: 1981
Ampol Ltd
History
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Caltex floated 25% its shares on the Australian Securities Exchange in 1981.
Corporate Changes/Expansions
Year: 1968
In 1968, California Texas Oil Company was renamed as Caltex Petroleum Corporation.
Contracts/Agreements
Year: 1963
In 1936, The Texas Company and Standard Oil of California formed the California Texas Oil Company, in
a joint venture to market oil from newly gained concessions in Saudi Arabia.
Corporate Changes/Expansions
Year: 1955
The company completed its refinery in Kurnell, Sydney in 1955.
Corporate Changes/Expansions
Year: 1941
Caltex name was first used in Australia in 1941.
Incorporation/Establishment
Year: 1900
Caltex Australia's (Caltex) history roots back to 1900, when R W Cameron Co began marketing Texaco
products for The Texas Company.
Ampol Ltd
Key Employees
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Key Employees
KEY EMPLOYEES
Name Job Title Board
Kate Thomson Executive General Manager -
Australian Retail Business
Senior Management
Simon Allen Director Non Executive Board
Michael Abbott Executive General Manager-
Governance and Risk
Senior Management
Brent Merrick Executive General Manager-
International and New Business
Senior Management
Alan Stuart-Grant Executive General Manager, Growth
and Development
Senior Management
Greg Barnes Chief Financial Officer Senior Management
Mike Bennetts Executive General Manager-Z Energy Senior Management
Faith Taylor General Counsel-Regulation- Group,
Company Secretary, Executive General
Manager
Senior Management
Penny Winn Director Non Executive Board
Meaghan Davis Executive General Manager, People
and Culture
Senior Management
Elizabeth Donaghey Director Non Executive Board
Andrew Brewer Executive General Manager, Fuel
Supply Chain
Senior Management
Melinda Conrad Director Non Executive Board
Steven Gregg Chairman Non Executive Board
Matthew Halliday Chief Executive Officer, Managing
Director
Executive Board
Mark Chellew Director Non Executive Board
Michael Ihlein Director Non Executive Board
Gary Smith Director Non Executive Board
Ampol Ltd
Key Employee Biographies
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Key Employee Biographies
KEY EMPLOYEE BIOGRAPHIES
Michael Abbott
Board:Senior Management
Job Title:Executive General Manager-Governance and Risk
Since:2021
Mr. Michael Abbott has been the Executive General Manager of Governance and Risk of the company
since 2021. Prior to this, he served in various senior positions including Senior Vice President at
Woodside Energy.
Brent Merrick
Board:Senior Management
Job Title:Executive General Manager-International and New Business
Since:2020
Mr. Brent Merrick has been the Executive General Manager of International and New Business of the
company since 2020. Previously, he served at Lytton refinery.
Greg Barnes
Board:Senior Management
Job Title:Chief Financial Officer
Since:2021
Mr. Greg Barnes has been the Chief Financial Officer of the company since 2021. Prior to this, he served
as the Chief Financial Officer at Coca-Cola Amatil and as the Chief Financial Officer at Nine
Entertainment Co. Prior to this, Mr. Greg served at CSR Limited.
Steven Gregg
Board:Non Executive Board
Job Title:Chairman
Since:2017
Mr. Steven Gregg has been the Non-Executive Chairman of the company since 2015. Previously, he held
various roles at ABN AMRO. Prior to that, Mr. Gregg served as the Senior Executive Vice President and
Global Head of Investment Banking at ABN AMRO. He served as the Chairman at Goodman Fielder
Limited and Austock Group Limited. He has over 25 years of investment banking experience in Australia.
Earlier, he served as the Chairman of Goodman Fielder Ltd and Austock Group Ltd. Currently, he serves
as a Director at Challenger Ltd, William Inglis & Son Ltd, and Challenger Life Co Ltd. In addition, he
Ampol Ltd
Key Employee Biographies
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serves as the Chairman of Tabcorp Holdings Ltd, and Unisson Disability Ltd.
Matthew Halliday
Board:Executive Board
Job Title:Chief Executive Officer, Managing Director
Since:2020
Mr. Matthew Halliday has been the Managing Director and Chief Executive Officer of the company since
2020. Previously, he served as the Chief Financial Officer of the company from 2019 to 2020. Prior to
this, he served at Rio Tinto for 20 years, where he held senior finance and commercial roles across
several divisions and geographies.
Ampol Ltd
Major Products & Services
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Major Products & Services
MAJOR PRODUCTS & SERVICES
Ampol is a company that markets petroleum products. The major products, services and brands offered
by the company include:
Products:
Fuels:
Premium Fuels
Diesel
Biofuel Blends
Lubricants
Low Aromatic Blends
Precision Spray Oils
Marine Fuels
Fuel Cards:
StarCard
StarFleet
StarFleetPlus
StarCard Debit
StarCash
Services:
Refining and Marketing of Petroleum Products
Operating Fuel Retail Stores
Operation of Convenience Stores
Brands:
Ampol
Ampol Woolworths
Ampol Foodary
Gull
Ampol Ltd
Top Competitors
Ampol Ltd
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Top Competitors
TOP COMPETITORS
The following companies are the major competitors of Ampol Ltd
Bass Oil Ltd
Horizon Oil Limited
Karoon Energy Ltd
Santos Limited
Woodside Energy Group Ltd.
Ampol Ltd
Company View
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Company View
COMPANY VIEW
A report by Mr. Steven Gregg, the Chairman and Mr. Matt Halliday the Chief Executive Officer and
Managing Director of the company is given below. The report has been taken from the company’s 2021
Annual Report.
Dear shareholders,
2021 was a successful and transformational year for Ampol.
Despite the ongoing uncertainty created by COVID-19, the company delivered strong financial and
operational performance, including ongoing improvements in safety outcomes.
We also made further progress executing our established growth strategies, continued our exciting Ampol
rebrand and put the foundations in place to transform our business as energy markets evolve.
There were many highlights from the past 12 months. We achieved record total sales volumes of 22.04
billion litres, delivered significant growth in volumes and earnings in our International business and
opened 20 new Ampol Woolworths Metro sites as we continued to execute our Convenience Retail
growth strategy.
We also remained focused on cost and capital discipline and on delivering on our commitments to
shareholders. Our $300 million Off-market Buy-back was completed in January 2021, we made strong
progress on ongoing cost-out initiatives, and we maximised value from the decision to continue refining
operations at Lytton, supporting the dual objectives of fuel security and energy transition in partnership
with government.
The release of our Future Energy and Decarbonisation strategies put the foundations in place to evolve
our business for the future. We have a pathway to achieve our ambition of net zero emissions from
operations (Scope 1 and 2) by 2040 and are taking steps to build new energy solutions for customers.
Later in the year, we announced a binding agreement to acquire Z Energy in New Zealand, subject to
shareholder and regulatory approvals. This demonstrated significant progress towards our strategic
objective of regional market leadership.
Strong and resilient financial performance
Ampol delivered strong financial performance in 2021 with our highest replacement cost of sales (RCOP)
earnings before interest and tax (EBIT) result since 2018. Our RCOP EBIT result was $631.2 million, up
57% on 2020.
Our record total sales volume of 22.04 billion litres represents a significant achievement given ongoing
uncertainty in global markets and interruptions caused by COVID-19. Significant growth in international
sales volumes more than offset the impact that COVID-19 and competitor supply chain decisions had on
Australian sales volumes. International volumes were up 38% on 2020 and RCOP EBIT for Fuels and
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Company View
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Infrastructure International increased 31% to a record $110.9 million, demonstrating the strong progress
we have made on our strategy to diversify and grow internationally.
Elsewhere in Fuels and Infrastructure, safe and reliable operations at the Lytton refinery drove increased
production in an improving refiner margin environment, with our Lytton team delivering an RCOP EBIT of
$158.7 million and total volumes of 6.14 billion litres. We also completed our refinery review and made
the decision to continue operating in partnership with government. Ampol was pleased that this outcome
delivers value for shareholders and supports the government’s priorities in energy security, while
providing a path forward for our valued employees at Lytton and preserving manufacturing skills that will
be critical for success in the energy transition.
The resumption of production at Lytton displaced additional imported volumes required in 2020 during the
extended turnaround and inspection (T&I). This was the main contributor to the reduction in Fuels and
Infrastructure Australia’s (ex-Lytton) RCOP EBIT to $110.2 million in 2021.
In Convenience Retail, RCOP EBIT declined to $253.7 million and total volumes fell by 4.9%, with
COVID-19 impacts affecting most of the second half and offsetting positive trends in first half fuel
volumes, shop sales and earnings. Rapidly rising crude and product prices also put pressure on fuel
margins – particularly diesel margins that take longer to respond – but showed improvement towards the
end of the year. Despite this, we have delivered a cumulative $52.6 million of our non-fuel earnings uplift
target to date (FY2020 and FY2021), and are on track to achieving our target of $85 million in earnings
uplift by 2024. We also continued our focus on reducing labour costs, waste and shrinkage.
Safety performance continues to improve
The safety of our people and our customers remains a priority and in 2021 we delivered strong
improvement in our safety performance. This was particularly pleasing given the impacts and disruption
caused by COVID-19, and we are proud of the way our people responded to these challenges and
maintained operational excellence throughout the year.
Across the year, we delivered a considerable reduction in recordable injuries and in injuries requiring time
away from work. This improvement was the result of our ongoing focus on safety leadership and culture,
and our efforts to deliver targeted programs to improve safety practices and procedures.
In Fuels and Infrastructure, we delivered a 59% reduction in our Total Recordable Injury Frequency Rate
(TRIFR) and a 27% reduction in our Days Away from Work Injury Frequency Rate (DAFWIFR). We also
delivered our annual T&I at the Lytton refinery incident-free. In Convenience Retail, TRIFR reduced by
54% and DAFWIFR by 50%.
Foundations for future energy
In 2021, we released our Future Energy and Decarbonisation strategies, including our ambition to
achieve net zero emissions operations (Scope 1 and 2) by 2040 and to invest more than $100 million in
future energy projects by 2025.
Ampol is uniquely positioned to play a key role in the energy transition. Our integrated supply chain
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capabilities and privileged assets, Australian brand, customer relationships and industry knowledge, when
combined with our financial strength, set us apart from our competitors and will put us at the forefront of
building new energy solutions to support change across the Australian economy. The flexibility to
repurpose our market-leading infrastructure and distribution networks for multiple uses will support the
most efficient pathway for our customers’ decarbonisation ambitions and underpins our competitive
advantage to participate in new energy opportunities.
Our decarbonisation efforts and new initiatives to extend our customer value proposition will be executed
with capital discipline to deliver sustainable returns for shareholders over the long term. As technology
and policy continues to evolve, we expect the most commercially viable alternative fuel solutions to
include a combination of electricity, hydrogen, biofuels and carbon offsets. We will focus our efforts on
developing our customer value proposition in these key areas and seek to position Ampol as a partner of
choice for industry, government and our communities.
To begin the execution of this strategy, in 2021 we announced a funding agreement with the Australian
Renewable Energy Agency (ARENA) to commence the development of a national electric vehicle (EV)
fast-charging network of over 200 bays across more than 100 sites, finalised a partnership with Endua to
support the delivery of a green hydrogen-powered off-grid clean energy solution, and launched a carbon
neutral fuel pilot program for our business customers.
We also commissioned our three-site virtual power plant (VPP) pilot in Adelaide, which includes on-site
solar panels and Tesla Powerwall batteries. This has the potential to reduce Scope 2 emissions from
retail operations and, over the longer term, generate new revenue streams.
Looking ahead
While there remains uncertainty over the timing of the ongoing economic recovery, in 2022 we will focus
on strong operational performance and continue to execute our strategy to improve returns and deliver
growth for shareholders.
This will include the expansion of our international operations toward regional market leadership, which
will be shaped by the completion of the transaction to acquire Z Energy, which is targeted in the first half
subject to shareholder and regulatory approvals. We will also continue to execute our Convenience Retail
growth strategy, and further strengthen our position as a proud and independent Australian company
through the Ampol rebrand.
Finally, we will continue to progress our work to decarbonise our operations and support the energy
transition. Ampol has always been about ensuring Australians can get where they need to go – to move
around, to do business, to transport goods from one place to another, to stay connected. That will remain
central to our purpose as we move forward and will underpin the development of new energy solutions for
customers.
On behalf of the Board and leadership team, we would like to thank our employees for their resilience and
performance in a tough environment over the past year. Our financial and operational results reflect the
skill, commitment, and passion that our team shows each day to operate safely and deliver for customers.
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Company View
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We also thank our business partners, suppliers and contractors that have worked with us to deliver safely
and reliably for our customers. We would also like to thank Ampol shareholders for their continued
support. We look forward to another successful year in 2022 as we continue to build on the proud legacy
of this great Australian company.
Financial performance
Fuels and Infrastructure delivered an RCOP EBIT of $417.6 million, an increase of 170% on the prior
year, with performance underpinned by strong operating performance at Lytton and earnings growth in
our international business.
During the year, safe and reliable operations at the Lytton refinery drove increased production in an
improving refiner margin environment. It delivered an RCOP EBIT of $158.7 million, which includes the
benefit of $40 million from the Federal Government’s once-off Temporary Refining Production Payment to
support Lytton’s continued operations.
This compares with the loss of $144.8 million incurred during 2020 when the refinery was shut down for
the extended T&I due to the impact of COVID-19. The resumption of production at Lytton displaced
additional imported volumes required in 2020 during the extended T&I. This was the main contributor to
the reduction in RCOP EBIT to $110.2 million for Fuels and Infrastructure Australia (ex-Lytton). Overall,
earnings from Fuels and Infrastructure’s Australian operations (including Lytton) increased by
approximately $230 million when compared with 2020.
Pleasingly, the successful execution of the strategy to diversify and grow international earnings saw the
Fuels and Infrastructure International RCOP EBIT grow to $110.9 million, up 31% on the prior year.
International volumes also grew by 38% to 8.99 billion litres.
Matt Halliday, Managing Director and CEO, said: “Through our constructive engagement during the
review, Ampol and the Federal Government agreed on a package of support initiatives that will underpin
the viability of the Lytton refinery over the medium term and enable the continued employment of
approximately 550 people in Australian manufacturing jobs and the indirect employment of hundreds
more.
“The Queensland Government is also committed to working with Ampol to support ongoing refining
operations, deliver a transition to the production of ‘future fuels’, and sustainable growth–orientated
industrial uses at Lytton.
“We are pleased that the governments have recognised the challenges faced by the local refining
industry, which includes competition from large-scale international refineries and the impacts of COVID-
19. Under the government support initiatives, we expect Lytton to generate an appropriate return on
capital through the cycle that will allow for continued investment to deliver both cost-competitive and ultra
-low sulfur fuels, while also investing in future energy initiatives at the site.”
Financial performance
Convenience Retail delivered an RCOP EBIT of $253.7 million in 2021. This was lower than 2020 due to
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Company View
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the COVID-19 impacts in the second half that offset positive trends in first half fuel volumes, shop sales
and earnings.
For the full year, fuel sales volumes fell 4.9% (3.2% on a like-for-like basis) as prolonged lockdowns in
New South Wales and Victoria reduced mobility in the second half. Rapidly rising crude and product
prices throughout the year put pressure on fuel margins, particularly diesel margins that take longer to
respond, but showed improvement towards the end of the year.
Pleasingly, in our first full year as a company operated model, we have seen the benefits of the focus on
safely reducing costs, waste and shrinkage, with shop gross margin (post waste and shrink) improving by
1.3 percentage points.
Our focus on optimising our network saw the planned closure of 19 marginal sites and the addition of one
new-to-industry site. Combined with divestments and transfers to alternate operators, the company-
controlled retail network size reduced by 3.4% to 684 compared with 708 at the same time last year.
The rebrand program is progressing well with 880 sites completed at the end of 2021, including 450
company-controlled retail sites. The rebranded sites are outperforming the “control” sites in key measures
of total transactions, as well as volume measures including total fuel, premium petrol and AmpolCard. We
have also delivered ongoing improvements in prompted and unprompted customer awareness of the
Ampol brand among all demographic segments.
Importantly, our people continued to demonstrate resilience to ensure that we continue to operate safely
for our customers, with COVID-19 protocols well embedded in our operating rhythms.
Ampol Ltd
Locations And Subsidiaries
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Locations And Subsidiaries
LOCATIONS AND SUBSIDIARIES
Head Office
Ampol Ltd
L 24 2 Market St
Sydney
New South Wales
Sydney
New South Wales
AUS
Phone:61 2 92505000
Fax:61 2 92505742
www.ampol.com.au
Other Locations and Subsidiaries
Ampol Bendigo Pty Ltd
Level 24
2 Market Street
Sydney
New South Wales
Sydney
New South Wales
AUS
Phone:61 2 99250500
Fax:61 2 92505742
www.caltex.com.au
Caltex Australia Petroleum Pty Ltd
Cnr Gap & Ligar Rds
Sunbury
Victoria
Sunbury
Victoria
AUS
Caltex Refineries (NSW) Pty Ltd.
ACN 000 108 725
Solander Street
Kurnell
New South Wales
Kurnell
New South Wales
AUS
Phone:61 02 96681111
Fax:61 02 96681188
Caltex Refineries (Qld) Pty Ltd
L 24 2 Market St
Sydney
New South Wales
Sydney
New South Wales
AUS
Cocks Petroleum Pty Ltd
AUS
Cooper & Dysart Pty Ltd
AUS
Hunter Pipe Line Company Pty Ltd
AUS
Northern Marketing Management Pty Ltd
32 Dyraaba Street
Casino
Ampol Ltd
Locations And Subsidiaries
Ampol Ltd
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New South Wales
Casino
New South Wales
AUS
Phone:61 2 66622155
Northern Marketing Pty Ltd
AUS
Octane Insurance Pte Ltd
SGP
Solo Oil Pty Ltd
AUS
South East Queensland Fuels Pty. Ltd.
AUS
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