MGTS2604-无代写
时间:2023-11-08
MGTS2604 Introduction to Human Resources Management – Semester 1, 2023
Assessment 3: Report on Issues in HRM: Case Analysis Report – 40%
Case Study: American Airlines
Type: Case Study
Learning Objectives Assessed: 1, 2, 3, 4, 5
Due Date: 12 Jun 23 15:00
Weight: 40%
Individual; 2,000 words
Task Description:
This assessment consists of a capstone case study analysis, which will be
completed individually and submitted on the Blackboard site. The aim of the
assessment is for students to apply and integrate the frameworks, models, and
concepts from this course by analysing a case scenario.
Rationale
Identifying, assessing, and addressing human resource management issues that
affect the long-term objective of an organisation is a key responsibility of the Human
resource manager.
When done correctly, this can confirm the value of the Human Resources function.
Successful implementation of HRM practices doesn’t necessarily involve a big
budget and a large team. The best HRM practices come in many different forms and
often encompass creativity, passion and the ability to make a difference, whatever
the size of the organisation.
Consider this assessment as a briefing by an internal HR manager (i.e. you, inside
the case organisation) reporting to your executive team (i.e. me, the CEO of the
case organisation).
Purpose
The purpose of this report is to conduct an in-depth analysis of an Human Resource
Management issue in a Multinational company. (see the case study in the
Assessment 3 folder on blackboard).
Using the HRM literature, models and lecture contents, you will analyse the case
study, articulate the Human Resources problem/issue. You will individually select
and develop your own solutions as a model of best practice for the specific
organisation optimising their human capital. All solutions will be written in the report.
Tasks
You will produce a 2000-word business report with at least 10 academic peer-
reviewed sources. Your report will address the following:
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• A clear articulation of the human resource management issue/problem stating
why it is important to address this issue/problem in the organisation
• Evaluation of the antecedents to the issue/problem
• An overview of the ethical implications behind the issue/problem
• Solutions and recommendations which are based on one or more of the
models explored in the course during the semester.
• A clear justification for recommendations/solutions.
Some Questions to consider on the Case: (American Airlines Case Study)
1. How well has American Airlines been doing in the era of deregulation?
2. What is your assessment of its strategy in the 90s?
3. What changes in strategy, if any, would you suggest?
4. As Bob Crandall, with what issues would you want Teri Teat, Vice President
for Personnel, to be concerned?
5. What are the most important linkages between American Airlines HR Strategy
and its competitive strategy during the period 1983 – 1990?
6. What are other strengths and weaknesses of the HR Strategy?
7. What steps should the company take in HR to cope with the conditions that
exist in 1990?
8. What changes in policies and systems would you make?
9. What changes in workplace attitudes and behaviours would you try to
achieve? How?
10. What changes in the institutional relationships with unions would you try to
achieve, including for example, the relative bargaining power of the parties?
How?
11. Evaluate the human resource systems at American Airlines in 1990, prior to
the pilots’ contract settlement, in terms of their internal coherence and
relationship to American Airlines business goals.
12. Given the outcome of the 1991 pilot contract settlement, what is your plan to
manage costs, productivity and quality at American Airlines in the future?
The assignment is to be submitted as follows
• The font will be 12 pt Times New Roman/Arial.
• Line spacing will be 1 ½ (1.5).
• Paragraphs will have first sentence indentation.
• The report should have
o Cover page
o Executive summary,
o Introduction
o Body of the report
o Conclusion
o appendices
o a minimum of 10 references
• Appendices may be used as supporting material. Appendices must be:
• (1) referenced in the text, and
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• (2) kept in order of their reference.
Criteria & Marking:
Further details about marking criteria will be provided on the course blackboard. Also
more instructions and guidance on assessment task 3 are provided in the
Assessment 3 folder on the course blackboard.
Submission:
Assignment MUST be submitted through TurnitIn before or on the due date.
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