INFO5992 – Understanding IT Innovations
Innovating Healthcare Solutions for UN's SDG 3
Ensuring Healthy Lives and Well-being
Overview:
This case study focuses on addressing key healthcare challenges aligned with the United Nations
Sustainable Development Goal (SDG) 3 - Ensuring Healthy Lives and Well-being. The main
objective of this case study is to understand and develop the innovative healthcare solutions to
improve health outcomes and promote well-being in communities worldwide.
Artificial Intelligence (AI) has become increasingly important in today's world as it has a huge
potential to revolutionise various industries, including healthcare, finance, education, etc. It is
estimated that AI could contribute to 80% of the SDGs and achieve the potential targets.
Brainstorm your ideas and provide innovative solutions for various targets set by UN and solve
global problems by 2023.
Timelines and Important Information:
• This is an individual activity; the deadline for this activity is 4 weeks and is set on canvas.
• This case study needs to be completed in 4 weeks; divided into two main tasks:
o Discussion and Questions & Answers during Tutorial Time (0.5 Mark, each day)
o Case Study Report Submissions (4 Marks)
• Your attendance is important, you lose 1.5 marks for each absentee (i.e., 0.5 marks for
missing Q&A, 1 mark for missing discussion over Weekly Case Studies)
• There are four milestones, each milestone must be discussed and completed during the
tutorial sessions.

• Report Guidelines:
o Write a comprehensive report, based on the guidelines provided under each
milestone. The maximum words limit is 1500 (+/- 10%), excluding references.
o Provide comprehensive set of references in your report. Submit a word/PDF
version of your report to Canvas.
o It is highly recommended to write your report in the LaTeX and upload a PDF
version.
• Marking Criteria:
o Marking criteria is presented at the end of this document.
o Deduction of 5% of the maximum mark for each calendar day after the due date.
o After ten calendar days late, a mark of zero will be awarded.
• Learning Outcomes Assessed:
o LO1 to LO7.
Problem Statement:
In pursuit of the United Nations' Sustainable Development Goal 3 (SDG 3) - "Ensure healthy lives
and promote well-being for all at all ages," there is a critical need to address healthcare
challenges, particularly in regions with limited access to quality medical services.
Design a technological solution to address any one of the targets set by UN, mentioned below.
Emphasise on leveraging innovation and technology to enhance healthcare accessibility,
affordability, and effectiveness.
Targets set by UN:
Targets Description
1. By 2030, reduce the global maternal mortality ratio to less than 70 per 100,000 live
births
2. By 2030, end preventable deaths of newborns and children under 5 years of age,
with all countries aiming to reduce neonatal mortality
3. By 2030, end the epidemics of AIDS, tuberculosis, malaria and neglected tropical
diseases and combat hepatitis, water-borne diseases and other communicable
diseases
4. By 2030, reduce by one third premature mortality from non-communicable diseases
through prevention and treatment and promote mental health and well-being
5. Strengthen the prevention and treatment of substance abuse, including narcotic drug
abuse and harmful use of alcohol
6. By 2020, halve the number of global deaths and injuries from road traffic accidents
7. By 2030, ensure universal access to sexual and reproductive health-care services,
including for family planning, information and education, and the integration of
reproductive health into national strategies and programmes
8. Achieve universal health coverage, including financial risk protection, access to
quality essential health-care services and access to safe, effective, quality and
affordable essential medicines and vaccines for all
9. By 2030, substantially reduce the number of deaths and illnesses from hazardous
chemicals and air, water and soil pollution and contamination
10. Strengthen the capacity of all countries, in particular developing countries, for early
warning, risk reduction and management of national and global health risks
Note: The chosen problem should include innovative solution from the AI perspective. If you are
not from the IT/Computer Science background, please do a thorough research about the
capabilities of AI and explore insights on the solution of problem being addressed.
Milestones: Complete each milestone every week to achieve your submission target by the end
of week 4. Note that the report submission is due on week 4. Note that individual milestones
will be part of the weekly discussion. Following guidelines (at least) must be part of your report.
Milestone 1: Problem Understanding and Solution Proposal (Week 1)
• Tasks:
o Provide a comprehensive background outlining the healthcare challenges in
regions with limited access to quality medical services.
o Clearly define the proposed technological solution, emphasising how it aligns with
one of the UN targets.
o Develop an understanding of existing healthcare technologies and their limitations
in addressing the specified target.
Milestone 2: Technology Modeling and Innovation Impact Assessment (Week 2)
• Tasks:
o Develop a model of the proposed healthcare solution, illustrating its key
components and functionalities.
o Apply frameworks to assess the diffusion, adoption, and maturity potential of the
proposed innovation.
o Discuss the concept of dominant design in the context of the proposed solution
and evaluate key drivers influencing its emergence.
Milestone 3: Commercialisation and Financial Strategies (Week 3)
• Tasks:
o Discuss and apply business strategies such as the customer development
process, lean startups, agile development, and business model canvas.
o Explore partnerships and collaborations with stakeholders including healthcare
organisations, technology providers, and financial institutions to support the
implementation and scaling of proposed solutions.
Milestone 4: Ecosystem Evaluation and Organisational Culture Analysis (Week 4)
• Tasks:
o Conduct a comprehensive evaluation of existing healthcare ecosystem, including
healthcare infrastructure, and stakeholder dynamics, to identify opportunities and
challenges for implementation.
o Compare and contrast the innovation ecosystems in various countries within the
healthcare sector.
o Implement monitoring and evaluation mechanisms to track progress and
outcomes, including metrics such as adoption rates, health outcomes, and
stakeholder satisfaction.
Learning Objectives Achievement: Following are various expected learning objectives
achieved through this case study:
• Understand how healthcare innovation goes beyond inventing new medical devices or
drugs to encompass the strategic implementation of solutions that improve overall
healthcare delivery and outcomes.
• Examine how healthcare innovation not only enhances the health and well-being of a
population but also contributes to economic development, productivity, and the overall
quality of life.
• Evaluate whether certain healthcare technologies can be considered general-purpose
technologies, exploring their adaptability and potential applications beyond the primary
healthcare problem in the case study.
• Analyse the diffusion and adoption patterns of healthcare innovations within the context
of the rural and urban communities. Apply frameworks to understand the maturity levels
of these innovations and their scalability.
• Explore the concept of dominant design in healthcare solutions for the community.
Evaluate the key drivers behind the emergence or lack of a dominant design in this
context.
• Examine key research on disruptive innovations in healthcare. Apply the Disruptive
Innovation Model to specific case studies, discussing potential Innovator's Dilemma
scenarios in the context of healthcare solutions.
• Assess the application of open and closed innovation methodologies in developing
healthcare solutions. Evaluate the effectiveness of various open innovation methods in
fostering collaboration and accelerating progress.
• Explore the commercialisation process and business strategies for healthcare IT
innovations, considering concepts like the customer development process, lean startups,
agile development, value proposition canvas, and business model canvas.
• Analyse fundraising strategies for healthcare innovations, considering avenues like
venture capital, government grants, and international partnerships to support the
development and deployment of these solutions.
• Compare and contrast the innovation ecosystems in Silicon Valley and Australia within the
healthcare sector. Examine how these ecosystems can contribute to the development and
adoption of healthcare innovations.
• Analyse organisational cultures and structures that foster innovation within healthcare
institutions. Evaluate how these factors contribute to the successful implementation of
innovative healthcare solutions.
• Evaluate healthcare innovations using various methodologies, comparing their impact on
improving healthcare outcomes and overall community well-being.

Generic Marking Rubrics:
1. Sufficient background provided outlining the problem clearly.
2. Proposed solution and goals clearly defined.
3. Understand the decision criteria and constraints.
4. Develop an understanding of the existing environment/technology.
5. Investigate innovative alternatives to existing technology.
6. Develop a model of proposed solution.
7. Identify the impact of innovation (both long/short term impacts).
8. Identify the maintenance requirements.
9. Referenced sources of information.
Specific Marking Rubrics:
Milestone 1: Problem Understanding and Solution Proposal (25%)
• Comprehensive background outlining the healthcare challenges.
• Clearly define proposed technological solution and how it aligns with selected UN target.
• Good understanding of existing healthcare technologies and their limitations.
Milestone 2: Technology Modeling and Innovation Impact Assessment (25%)
• Proposed model, illustrate its key components and functionalities.
• Frameworks assessment for diffusion, adoption, and maturity potential of the proposed
innovation.
• Discuss the concept of dominant design in the context of the proposed solution.
Milestone 3: Commercialisation and Financial Strategies (25%)
• Discuss the implementation of business strategies.
• Explore partnerships and collaborations with stakeholders.
Milestone 4: Ecosystem Evaluation and Organisational Culture Analysis (25%)
• Comprehensive evaluation of existing healthcare ecosystem.
• Comparison of innovation healthcare ecosystems in various countries.
• Proposal for monitoring and evaluation mechanisms to track progress and outcomes. Must
include various performance metrics for the presented mechanism.