BANASD604_Assessment_2_Brief_Presentation_Module Due4.2 Page 1 of 9
ASSESSMENT 2 BRIEF
Subject Code and Title
BANASD604 Artificial Intelligence and Its Responsible Use in
Business.
Assessment Task
Development Project.
Individual/Group
Individual.
Length
Completion of application development and recorded presentation.
Learning Outcomes
The Subject Learning Outcomes demonstrated by successful
completion of the task below include:
a) Evaluate and develop Artificial Intelligence technologies and
applications in organisations.
c) Apply Artificial Intelligence to improve business performance
and address social challenges.
Submission
Due by 11:55 pm AEST/AEDT Sunday end of Module 4.2 (Week 8).
Weighting 40%.
Total Marks 100 marks
Assessment Task
This assessment comprises two (2) parts. In Part A, you will create a chatbot to improve business
performance. In Part B, you will produce a presentation explaining your development process.
Please refer to the Instructions section for details on how to complete this task.
Context
User-friendly tools are emerging that facilitate the development of Artificial Intelligence (AI)
technologies without requiring programming. Such tools can help create a chatbot which uses AI
(specifically, natural language processing) to simulate conversation with end-users via a platform
such as a website or messaging device.
In Part A of this assessment, you will gain hands-on experience in developing a chatbot. Specifically,
you will use the freely available Microsoft conversational AI tools to build a fully-functional chatbot
and provide evidence showcasing its development and operationalisation. In Part B, you will
showcase your chatbot (developed in Part A) and demonstrate your knowledge of its benefits and
limitations. Your presentation should focus on the underlying technology, and on comparing
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chatbots with other AI solutions. Understanding the underlying AI technology and how well it
supports business and social objectives is important. AI comprises a diverse range of technologies
that are transforming business and social contexts. Thus, each specific AI technology must be
positioned to responsibly solve business and social problems.
Instructions
The assessment task consists of two (2) parts:
1. Part A – Develop a chatbot using Microsoft Power Virtual Agent.
2. Part B – Record a Presentation (5 to 7 minutes) with the chatbot.
To complete this assessment successfully, you must follow the instructions below:
Part A: Develop a chatbot.
You will develop a chatbot using Microsoft Power Virtual Agents.
• Create a Microsoft Power Virtual Agents account.
https://learn.microsoft.com/en-us/power-virtual-agents/sign-up-individual
- Note: the free trial lasts 60 days, and your bot will continue working for up to 90
days after the trial period ends.
• Follow the instructions on the Microsoft website below to develop your chatbot.
https://learn.microsoft.com/en-us/power-virtual-agents/sign-up-
individualhttps://learn.microsoft.com/en-us/power-virtual-agents/
Part B: Record an Online Presentation demonstrating your chatbot (5-7 minutes)
You will record a 5 to 7-minute video presentation using PowerPoint slides and a chosen
recording device to summarise and explain the chatbot you have built.
You are required to evaluate the business context for chatbots, technologies used to build
chatbots, and chatbot benefits and limitations. Using this evaluation, you will reflect on your
chatbot and recommend overcoming identified limitations.
The target audience of your presentation is analytics professionals. Thus, technical details
should be avoided, with a preference for relevancy and concision.
Include 6-10 slides (excluding the Appendix) in your PowerPoint presentation, structured as
follows:
a) Title:
- Include course ID and name, student ID, email and name, facilitator name and date
of submission.
b) Demonstration of chatbot:
- Define the business purpose of your chatbot.
- Present a dialogue flow diagram that documents possible chatbot interactions using
a drawing tool such as Microsoft Visio or Word. Consider the elements that will be
included in conversations between your chatbot and users, such as greeting, asking,
informing and checking. When documenting this conversation scenario, consider
users and their journey, along with the business context of the chatbot.
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- Demonstrate key design features and development steps of the chatbot, such as
examples of entities, intents, and utterances.
- Justify how your chatbot performs as an Artificial Intelligence application (e.g., the
Turing test).
c) Application of Artificial Intelligence:
- Evaluate the usefulness of Artificial Intelligence technologies in relation to chatbots
and future opportunities for businesses and governments to explore.
▪ In your response, consider the application of machine learning, natural
language processing, and other specific features like large language models
to chatbots.
- Identify limitations and ethical considerations associated with chatbots. Link them to
the chatbot you developed and recommend mitigation strategies.
d) Conclusion
- Summarise your findings. Do not include new information.
e) References
- List references used in APA 7th style guidelines.
f) Appendix:
- Include visual evidence documenting the chatbot you have built and how it functions.
Specifically, you must show video evidence and screenshots of you demonstrating
the chatbot that you have built. In the appendix, include evidence of the training
process by showing how unrecognised intents and/or misclassified entities were
resolved.
In your presentations, you should consider the following points:
• Introduce yourself.
• Ensure that your face and the computer screen are visible in the recording.
• Present your slides in a clear and logical sequence.
• Make sure your slides are professionally developed and referenced using APA style
guidelines where appropriate.
• Use visualisations or diagrams as appropriate.
• Engage with the camera.
• Talk clearly and fluently.
• Use in-text citations on slides where necessary.
Referencing
It is essential that you use current APA style for citing and referencing the sources that you use.
Please see more information on citing and referencing guidelines on the Academic Skills webpage.
Submission Instructions
Submit this task via the Assessment link in the main navigation menu BANASD604: Artificial
Intelligence and its Responsible Use in Business. Your submission will consist of three files:
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1. The pre-recorded presentation in a low-resolution video format in a compressed file under
100Mb.
2. A copy of the PowerPoint presentation slides in PDF format.
3. To verify the work you have completed on your bot, it is important that you submit a Zip file
that incorporates the solution. For instructions on exporting a bot to another environment,
review the information and video resource on the Microsoft website.
Please note during the submission process: If you would like to include a second file in your
submission, once your first item has been uploaded, click ‘Browse Your Computer’ to attach your
extra documents as an appendix. Then click Final Submit button. Unless you follow this last step,
your submission will not upload.
The Learning Facilitator will provide feedback via the Grade Centre in the LMS portal. Feedback can
be viewed in My Grades.
Academic Integrity
All students are responsible for ensuring that all work submitted is their own, is academically written
and appropriately referenced following the Academic Writing Guide. Students also need to have
read and be aware of Torrens University Australia Academic integrity policy and procedures and
subsequent penalties for academic misconduct. These are available online.
Students must also keep a copy of all submitted material and any assessment drafts.
Special Consideration
To apply for special consideration for a modification to an assessment task or exam due to
unexpected or extenuating circumstances, please consult the Assessment Policy for Higher
Education Coursework and ELICOS and, if applicable to your circumstance, submit a completed
Application for Assessment Special Consideration Form to your Learning Facilitator.
BANASD604_Assessment_2_Brief_Presentation_Module Due4.2 Page 5 of 9
Assessment Rubric
Assessment Criteria
Fail
(Yet to achieve
minimum standard)
0-49%
Pass
(Functional)
50-64%
Credit
(Proficient)
65-74%
Distinction
(Advanced)
75-84%
High Distinction
(Exceptional)
85-100%
Part A: Develop a Chatbot
Part A: Chatbot
purpose and dialogue
flow
Total Percentage for
this Assessment
Attribute = 25%
10% - Chatbot Purpose
Limited or no detail
provided about the
chatbot’s purpose and
how the intended
audience will use it.
Provides some basic details
about the chatbot’s purpose.
Limited information on the
intended audience who will
use the chatbot is provided.
Provides adequate details
about the chatbot’s
purpose, including
information about the
duties it will perform. Some
information on the
intended audience who will
use the chatbot is provided.
Provides well-developed
details about the chatbot’s
purpose, including
information about the
duties it will perform and its
skills. The intended
audience who will use the
chatbot is identified and
their interests are mostly
explained.
Provides clear and highly-
developed details about
the chatbot’s purpose,
including the duties it will
perform, its skills, and
persona. Accurately
identifies the business
context for using the
chatbot, the audience who
will use it, and their
interests.
15% - Chatbot Dialogue flow
Little or no detail is
provided in the dialogue
flow diagram.
Diagram provides a basic
overview of the conversation
scenarios. Some
conversational flows are
missing.
Diagram provides an
adequate overview of the
conversation scenarios and
outlines how some
elements will be included in
the functionality. A
conversation scenario is
provided but no evidence
on how it is used to test the
chatbot is provided.
Diagram provides a well-
developed overview of the
conversation scenarios, and
clearly specifies how most
elements will be included in
the functionality. At least
two conversation scenarios
are provided and used to
test the chatbot.
Diagram provides a highly-
developed overview of the
conversation scenarios and
expertly addresses how
elements will be included in
the functionality. At least
three conversation
scenarios are provided and
used to test the chatbot.
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Part A: Chatbot
development and
testing
Total Percentage for
this Assessment
Attribute = 30%
20% - Chatbot Development
Little or no discussion of
the development steps
taken to build the
chatbot.
A basic discussion of the
development steps taken to
build the chatbot, but some
entities, intents and
utterances created may be
missing or lacking detail. The
application of other user and
context variables critical to
the successful performance
of the chatbot lacks details or
research.
Adequate discussion of the
development steps taken to
build the chatbot is
provided, including the
entities, intents and
utterances created. The
application of other user
and context variables
critical to the successful
performance of the chatbot
needs more details.
Well-developed discussion
of the development steps
taken to build the chatbot,
including most entities,
intents and utterances
created. The application of
other user and context
variables critical to the
successful performance of
the chatbot needs more
details.
Highly-developed
discussion of the
development steps taken
to build the chatbot,
including the entities,
intents and utterances
created. Clearly and
adequately explains the
application of other user
and context variables
critical to the successful
performance of the
chatbot.
10% - Chatbot Testing
Poor synthesis and
analysis of chatbot
performance. No clear
testing framework used to
test the chatbot.
Some analysis and
synthesis of chatbot
performance provided and
somewhat aligned to a
testing framework. No
evidence of issues that were
resolved during testing is
provided.
Adequate analysis of
chatbot performance,
which is appropriately
aligned to a testing
framework. Provides
evidence of at least one
unrecognised intent or
misclassified entity that was
resolved during testing.
Well-developed and
creative analysis and
synthesis of the chatbot
functionality and
performance. A formal
approach to applying
testing to chatbot
development is used. An
explanation of the testing
approach is provided but is
unclear. Provides evidence
of one unrecognised intent
and one misclassified entity
that was resolved during
testing.
Highly-developed and
creative analysis and
synthesis of the chatbot
functionality and
performance.
Strong application of
testing with a detailed
explanation of the testing
approach provided. Visual
evidence of the testing is
included in the appendix,
outlining the chatbot
interactions during the
testing phase. Provides
evidence of at least two
unrecognised intents and at
least two misclassified
entities that were resolved
during testing.
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Part B: Recorded Presentation demonstrating the chatbot
Part B: Analysis of
Artificial Intelligence
technology and
Application
Total Percentage for
this Assessment
Attribute = 30%
15% - Analysis of Technology
Limited or no feasible
ways that chatbots can
solve business problems
are identified. No
discussion of future
opportunities in relation
to chatbots is provided.
At least two feasible ways
that chatbots can solve
business problems are
identified. Limited discussion
of future opportunities in
relation to chatbots is
provided.
At least two feasible ways
chatbots can solve business
problems are identified,
with some identification of
best practice design
principles. An adequate
discussion of future
opportunities is provided
without specifically
referencing AI technologies.
At least three feasible ways
that chatbots can solve
business problems are
identified, with best
practice design principles
clearly identified. A well-
developed discussion of
future opportunities is
provided with reference to
general AI technologies like
machine learning and
natural language
processing.
At least four feasible ways
that chatbots can solve
business problems are
identified, with best
practice design principles
clearly identified. A highly-
developed solution that
chatbots can solve for
businesses is outlined with
a clear focus on specific
emerging technologies such
as Large Language models
and generative AI.
15% - Limitations and Ethical Considerations
Chatbot limitations and
ethical considerations are
not identified, with no
recommendations based
upon analysis.
Chatbots and their limitations
are identified, but no ethical
considerations discussed. No
recommendations for
improvement provided.
Adequately explains
chatbot limitations and
provides a brief discussion
of ethical considerations
relating to them.
Recommendations for
mitigating limitations and
risks are provided but not
linked to developed
chatbot.
Well-developed explanation
of chatbot limitations
including a detailed
discussion of ethical
considerations relating to
chatbots.
Recommendations for
mitigating limitations and
risks are provided and
linked to developed
chatbot.
Provides a highly-
developed discussion of
limitations and ethical
considerations relating to
chatbots based on a
comprehensive analysis
and synthesis of literature.
Recommendations for
mitigating limitations and
risks are provided and
linked to developed
chatbot. A responsible
artificial intelligence
framework is used to frame
the risk mitigation
discussion.
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Part B: Effective
Communication (Oral)
Total Percentage for
this Assessment
Attribute = 15%
5% - Use of Slides
No slides are used, or
slides are only
occasionally appropriate
and related to the spoken
message. Slides require
significant improvement
in design, colour choice,
layout and/or neatness.
Only the minimum number of
slides support the
presentation. They mostly
clarify and reinforce the
spoken message. Some slides
require improvement in
design, colour choice, layout
and/or neatness. Some slides
show key information
supported by evidence and
citations.
The minimum number of
slides support the
presentation effectively.
They clarify and reinforce
the spoken message. Slides
have an acceptable level of
design, colour choice,
layout and neatness that
support the flow of
information. Most slides
show key information
supported by evidence and
citations.
More than the minimum
number of slides are
carefully prepared and
support the presentation
effectively. They clarify and
reinforce the spoken
message. Slides add interest
to the presentation through
effective design, colour
choice, layout and neatness
and support the flow of
information. All slides show
key information supported
by evidence and citations.
More than the minimum
number of slides are
carefully prepared and
support the presentation
effectively. They clarify and
reinforce the spoken
message. Slides add impact
and interest through a
professional level of design,
colour choice, layout and
neatness and support the
flow of information. All
slides show key information
supported by substantial
evidence and citations.
10% - Oral Communication
Presentation delivery tone
is too casual, and the
student only reads from
the slide.
Student’s face and voice is
not clearly presented; the
recording of the
presentation has poor
audio or video quality; the
presentation is <2 minutes
or > 6 minutes.
Presentation delivery style is
professional. Student
demonstrates familiarity with
the content of their
presentation.
Occasionally the presentation
may be incoherent or
illogical. Sometimes,
student’s face and voice are
not clearly presented, and
the recording of the
presentation has some
quality issues.
Presentation delivery style
is professional. Student
demonstrates familiarity
with the content of their
presentation, and the
content is coherent and
logical.
Occasionally student’s face
and voice are not clearly
presented, and the
recording of the
presentation is well-
prepared.
Presentation delivery style
is professional. Student
demonstrates familiarity
with the content of their
presentation, and the
content is coherent and
logical.
Student’s face and voice are
clearly presented, and the
recording of the
presentation is well-
prepared.
Presentation delivery tone
is professional. The student
demonstrates familiarity
with the content of the
presentation, and the
content is coherent and
logical.
Student’s face and voice
are clearly presented, and
the recording of the
presentation is well-
prepared. The presentation
meets the time
requirement.
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The following Subject Learning Outcomes are addressed in this assessment
SLO a) Evaluate and develop Artificial Intelligence technologies and applications in organisations.
SLO c) Apply Artificial Intelligence to improve business performance and address social challenges