EVT802 Risk Management for Events
OVERVIEW & INTRODUCTION
2024 Term 2: WEEK 1
Ruth Friedmann, Lecturer, Events – Post Graduate
Tuesday 21 May 2024; 1215-1515 hrs
CCS_001 and ONLINE DELIVERY
ICMS acknowledges Aboriginal and Torres
Strait Islander Peoples as the Traditional
Custodians of the Land, River and Sea.
We acknowledge and pay our respects to
Elders; past, present and emerging of all
Nations.
Today:
Part 1: Your Learning Experience:
Welcome and Support for Students – how you can succeed
Part 2: Subject Overview and Assessments
Subject Outline, Assessment Briefs and Due Dates
Part 3: Introduction to Risk Management for Events
Context, Industry Standard, Legislation, Key definitions and Concepts
Part 4: Assessment Preparation
Today’s Outcome for you...
1. Housekeeping and expectations
2. Clarity on Subject Outline and Assessment requirements
3. Clarity on types of support available
4. Theory and Key Concepts
1. Introducing Risk Management and Events – context, key definitions
and concepts
Content
• Risk: possible problems ( and opportunities)
• The course, the books, the assessment
• The Legislation, Standard and Process
• The old model, passing risk on.
• : now duty of care
• Introduction to the decision criteria at the core of risk
management
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• You are my job!
• ‘High’ Expectations?! Masters level = Academic Integrity.
• Communication
• Use moodle!
• Email only for personal matters
• Your feedback matters
• Each week - 3 Parts:
1. Theory
2. Application
3. Assessment Preparation
- Presentation and all related topic material provided on moodle
What to expect…?
1. Discuss your best/ fav event experience
2. Using Microsoft co-pilot, combine your
shared vision and create an image of
your ‘dream event’
3. Upload to padlet
Activity! IN GROUPS
https://icms.padlet.org/rfriedmann/evt802-event-experience-you-have-ever-encountered-svmjxcsqgwi3mv6z
PART 1:
YOUR LEARNING
EXPERIENCE
Your wellbeing is important
• Academic Support and English Assistance
• Disability Support
• Library
• Wellness and Support
• Careers Hub
• Studiocity
• Student Success Centre
Student Success Centre
• Actively participate
• Attend the lecture sessions
• Prepare for activities
• Communicate - check announcements and your emails regularly,
ask for help!
• Read the Subject Outline
• Read the Assessment Outlines
• Make note of deadlines and requirements
• Keep up-to-date with readings
How you can succeed…
• Students attend all classes – Tuesdays; 1215 – 1515 hrs
• Students should email lecturer if going to be absent before class
• Doctor’s certificates are required if you miss assessments
• Students are expected to catch up with any missed classes and check on
assessments missed
• Students include a coversheet on all assessments
Course expectations
Subject Questions: Moodle Q & A Discussion Forum – Subject Questions
• Please ask any subject related questions (such as subject material, assessments) by posting them to
this Discussion Forum and I will respond within 72 hours.
• This way all students benefit from sharing the responses to common questions.
• Please read the forum questions before posting your own, as your question may have already been
posted by another student and answered by the lecturer.
• Peer to peer networks best form of support.
• When all else fails, read the Subject Outline!
Lecturer: Ruth Friedmann rfriedmann@icms.edu.au
• I am available for consultation by appointment only, confirmed by email.
• Please use email only to make appointments or where the matter is a personal or health issue.
• Please include your student number in your email.
Communication

PART 2:
SUBJECT OVERVIEW &
ASSESSMENTS
About: Subject Outline
• Risk management is a universal and invariant process applied to all areas
of event management.
• The formal risk process is essential to control and direct the complexity of
events and minimise the uncertainty of the management and its outcomes.
• The subject applies the ISO 31000 description of risk, developed from the
original ANZ risk management standard, to the event environment. It is
combined with the International Competency Standard to endure its
application to all types of events including local and international events.
About: Subject Outline
• Under the broad umbrella of risk management are the areas of finance,
safety, security, reputation, legal, ethics and compliance.
• The operational risk, such as crowd management and security are high as
the consequence can be catastrophic. However, the project risk, the risks
leading up to the event must be stressed as they too often result in
operational risk.
• The risk management process is embedded in every area of event
management over all project phases.
• Nowadays formal risk management is mandatory for all Government
contracts and other event stakeholders, such as sponsors, who demand a
risk management plan for any events. The course enables students to
produce this plan and implement it.
Learning Outcomes
Assessments
ASSESSMENTS TASK WEIGHTING DUE
1 Online Discussion 25% Weeks 3 to 8
FINAL DUE DATE: BY Week 8
11:59PM Sunday 14 July
2 Risk Management Plan 50% Week 9
11:59PM Sunday 21 July
3 Group presentation:
Disaster Scenario Analysis
25% Week 11; IN CLASS
12.15PM Tuesday 30 July
(presentation)
Turnitin upload of report and
presentation by 11.59pm Tuesday
30 July
All submissions via Moodle
Take 5!
• Please make note of assessment diaries in your calendar/
planning tools
• Start thinking about type of event you wish to work for your
assessments.
NOTE:
✓ You will need to take part in active online forum discussion in moodle,
with a minimum of 6 posts, and interaction with others’ posts.
✓ You will need to work in groups for your final assessment – you will have
an option to self select in the third week, otherwise your lecturer will
place you in allocated groups.
Assessment Submission
• Sydney Moodle: https://lms.icms.edu.au/course/view.php?id=4645
• Deadlines: Submission of assessments by the due date is one of your student responsibilities.
• Assessment Policy: https://policies.icms.edu.au/assessment-policy/
• Assessment, Submission, Extension and Feedback Procedures https://policies.icms.edu.au/assessment-submission-
extension-and-feedback-procedures/
• Assessments must be submitted by the due date and through the submission type outlined in the Assessment Brief. Each
assessment submission needs to display a Student Declaration Form, completed by the student(s) submitting the
assessment task.
• Informal requests for extensions three days or less can be through discussion between the student and the lecturer. In
discussions with the lecturer, students must clearly identify the circumstances which have led to the informal extension
request and how these circumstances adversely affected their ability to meet the assessment due date.
• Formal applications for assessment extension must be made electronically through a ‘Assessment Extension Request
Form’ available on Moodle, no later than two business days before the due date.
• Assessments submitted after the due date and without formal extension approval are subject to grading penalties
• We understand that unforeseen situations arise, however, any changes to your assessment schedule need to be
discussed with, and approved by, your lecturer before the due date.
Late Assessment Penalties
PART 3:
Introduction to Risk
Management for Events
What
could
possibly
go
wrong?
Redbull Flugtag 2010 @ Fleet Steps, Royal Botanic Garden and Domain Sydney © Ruth Friedmann
`
Redbull Flugtag
How
would you
categorise
this risk?
City to Surf (2010)
Bass Coast electronic music festival
in British Columbia, Canada,
Is this a
risk?
http://www.theguardian.com/fashion/2014/jul/30/why-the-fashion-headdress-must-be-stopped
Cultural
Risk
(category)
http://www.theguardian.com/fashion/2014/jul/30/why-the-fashion-headdress-must-be-stopped
Vale Jessica Michalik 2001
‘ The band’s volatile performance style was found
not to be a factor in Michalik’s death by the
coroner's report in 2002, although NSW deputy
coroner Jacqueline Milledge said Limp Bizkit
frontman Fred Durst should have stopped the
show and ‘‘acted more responsibly’’.
Milledge said the BDO promoters knew the
band’s volatile style and the major issue was the
crowd density had been allowed to build to
dangerous levels.’
http://www.smh.com.au/entertainment/music/guilt-over-australian-fans-
death-felt-like-murder-limp-bizkit-20131003-2uukt.html#ixzz398Fz3F6C
What is Risk Management?
Risk Management is the term applied to a logical and
systematic method of establishing the context,
identifying, analyzing, evaluating, treating, monitoring
and communicating risks associated with any activity,
function or process in a way that will enable
organizations to minimize losses and maximize
opportunities. Risk Management is as much about
identifying opportunities as avoiding or mitigating
losses.
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Let’s talk Legislation
Glastonbury Music Festival 2012
Key Legislation and Industry
Standard (NSW)
• ISO 31000-2018 Risk Standard: https://www.iso.org/iso-31000-risk-
management.html
• Work Health and Safety Act 2011 No 10:
https://www.legislation.nsw.gov.au/view/html/inforce/current/act-2011-010
• Work, Health & Safety Regulation 2011:
Https://www.legislation.gov.au/Details/F2011L02664
• Other:
─ Buidling Code of Australia
─ Food Safety Act
─ Liquor Act
─ Major Events Act
─ EPA
─ …….and the list goes on !
Definition of risk management
According to AS/NZS 31000:2018
• The systematic application of management policies, procedures
and practices to the identification, assessment and treatment
of risks
• Coordinated activities to direct and control an organisation with
regard to risk.
The importance of implementing risk
management according to AS/NZS
31000:2018
• Demonstrates Duty of Care – under the WHS Act 2011
(compliance)
• Meets professional standard –ISO 31000:2018 Risk
Management
• Essential aspect of planning any event, and managing any
business.
• Identifies all the potential risks that may arise from holding
an event and then lists the steps event organisers will take to
reduce or mitigate identified risks.
• Details who is responsible for coordinating the safety of
every person should something that is out of the control of the
event organiser occur.
Risk
• A risk can mean many things. For events the main risks to consider
are anything that could:
─ cause harm to another person
─ cause damage to equipment, infrastructure or the event site,
or
─ harm the future of the event organising committee and event
itself.
• Many risks are out of the event organiser's control. In this case it is
important that the risk management plan details who is responsible
for coordinating the safety of every person should something that
is out of the control of the event organiser occur
ISO 31000-2018 Risk Standard
• International Standard based on the 1996 Australian and New
Zealand Standard
• Used in all industries: mining, engineering, transport,
hospitality,…. around the world.
• Transferable ( can be used anywhere) and scalable ( can be
used in small or large undertakings) process.
• Easy to understand once you know the terminology.
PREVIEW:
https://www.iso.org/files/live/sites/isoorg/files/store/en/PUB10046
4_preview.pdf
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ISO 31000-2018- Process Diagram
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ISO 31000-2018: Process
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Example of Risk management
requirements for events
Duty of Care
Duty of Care (WHS2010)
• Need to do what is reasonably practicable
• A PCBU must ensure the health and safety of:
• Workers engaged by the PCBU
• Workers whose activities are influenced or directed by PCBU
• Other persons
• More information @NSW Consolidated Acts:
http://www.austlii.edu.au/au/legis/nsw/consol_act/whasa2011218/s
19.html
Event Manager
Client
company, councilSponsors
Other
interested
parties
Contractors:
AV, Stalls
Caterers…
Staff,
volunteers
Venue
Participants: attendees, staff, volunteers,
competitors, exhibitors, spectators…
DUTY
Duty of Care
Duty of Care- explained
Holmes V Spence (1992) Justice Harper :
• The Act requires employers to take such steps as are practicable to
provide and maintain a safe working environment....The courts will look at
the facts of each case as practicable people would look at them: not with
the benefit of hindsight, not with the wisdom of Solomon but nevertheless
remembering that one of the chief responsibilities of all employers is the
safety of all those who work for them...human frailty is an ever- present
reality”
More definitions
• PCBU - person conducting a business or undertaking with management or
control of a workplace
• Upstream parties (design, manufacture, import, supply, install/construct)
• Officers of corporations and unincorporated associations
• Workers
• Other persons
• Workplace - any place where work takes place
• Worker - anyone that carries out work, paid or unpaid volunteer, contractor,
subcontractor or trainee
• Work Health and Safety - Protecting the health and safety of all stakeholders in
the workplace from exposure to hazards and risks resulting from work activities.
(ConsultAustralia)
• Hazard - Something that has the potential to cause harm to people, property or the
environment
• Risk - The chance of an occurrence that will have an impact upon objectives or
your event. It arises from uncertainty and is measured in terms of consequences
and likelihood.
Consultation – what does it mean?
“Consultation involves providing employees with relevant information and
giving them the opportunity to express their views .
These views are to be valued and taken into account by the employer”
Summary of the OHS Regulation 2001.
Event Manager
Stakeholders
RTA, council..
OHS
Coroners
Court
Laws
Insurance Co
Risk
Management
Plan
Professional System:
Risk and Event Management
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Proactive risk
management
What can go wrong?
What are the
consequences?
How likely are these
consequences?
What are the likely causes?
Event Management
System
to deliver the event:
Project management
Stakeholder management
Design
Administration processes
Training
Event Operations
Onsite
Logistics
Staging…
Incide
nt
occurs
Reactive Analysis
What went wrong?
What was the consequence?
What were the causes?
What changes to the management system
are needed?
Recommendations
Adapted from Root Cause Analysis Handbook (2008)
ABS Consulting, Rothstein Associates Inc., Publisher
Core of proactive risk
management: decision analysis
• ISO31000:2018
• The risk management plan, matix and register
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Political Contractual
Timing/Schedule Environmental
Scope definition Financial
Related projects Industrial relations
Resources Suppliers
Communications Organisational
Technical Cultural – reputation
Commercial Safety
Risk Assessment Categories
Likelihood: Rating
Level Descriptor Description
Almost
certain
Incident is expected to occur in most
circumstances
Likely Incident will probably occur in most
circumstances
Possible Incident should occur at some time
Unlikely Incident could occur at some time
Rare Incident may occur only in exceptional
circumstances
Consequence
Level Descriptor Description
Insignificant Consequences would be dealt with by routine operations, e.g. no
injuries, no financial loss
Minor Consequence would not threaten the efficiency or effectiveness of
some aspect of the event, but would be dealt with internally e.g.
medium financial loss, first aid treatment, on-site release
immediately contained
Moderate The consequences would not threaten the event, but would mean
that the event would be subject to manageable changes e.g. high
financial loss, medical treatment required
Major The consequences would threaten the continued effective
functioning of the event organisation and there fore the event e.g.
major financial loss, important external resources required
Catastrophic The consequence would threaten the event and the event
organisation e.g. death, huge financial loss
Insurances
• Public Liability
• Workers Compensation
• Professional Indemnity
• Weather
• Other?
PART 4:
Assessment Preparation
REMINDER! Complete the Student Academic Integrity module, as
Moodle Assessment Sections are restricted
Academic Integrity Module
• Make sure you have access
• You can begin today
• Interactive
• Read through the brief and come prepared for Q & A next week
Assessment 1: Online
Discussion Forum
Assessment 1: Put on Forum by
next week
Suggested Discussion Topics: Risk Management for Events
• Key definitions and terms
• Relevance and importance
• Case study examples and application to event management
• Relevant Legislation
• Industry standard and how to apply
• Types of Insurance for events
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Textbooks
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Main Textbook
Supporting textbooksRecent information
Other resources for the course
• Web: can be biased towards selling their product
• Government documents including UN and local
councils: excellent resource
• Academic journals - very little written – rapid
development is hard to keep up for a journal
• New reports: excellent information on what
appeared to happen. Immediate.
• Government audits - excellent
• Coronial reports – excellent
• Other risk information: project, engineering,
financial, mathematics(stats and probability)
decision science
Next session:
TOPICS:
• Legal Environment and Framework (Liability and Insurance)
ASSESSMENT PREPARATION
• Unpack Assessment 1 – Online Discussion(25%)
─ read brief
─ Begin research
─ Post at least 1 discussion- remember you need to interact!
Questions?
Ruth Friedmann
Lecturer, Events – Post Graduate
rfriedmann@icms.edu.au
Thank you