INF 1230: Management of Information Organizations
Instructor: Joel Alleyne
READINGS – Draft THIS LIST MAY BE UPDATED
The course textbook is:
025.1 S933L8
Barbara B. Moran and Claudia J. Morner. Library and Information Center Man-
agement. 9th ed. Santa Barbara, CA: Libraries Unlimited, 2017.
[Earlier editions can be used]
I. Historical Development of Management Thought.
025.1 S933L8
Moran, Stueart, Morner. Chapter 2 (Evolution of Management Thought). In Library
and Information Center Management, 8th ed., Libraries Unlimited, 2012.
II. Motivation.
025.1 .E92N (2 hour loan); 025.1 .E92N2 (2007 edition)
Evans, G. Edward, Patricia Layzell Ward, and Bendik Rugaas. Chapter 12. In
Management Basics for Information Professionals. Revision of 2d ed., 325–358.
New York: Neal-Schuman, 2000.
Harvard Business Review 81, no. 1 (January 2003). Special issue on Motivating
People. Overview article and papers by Frederick Herzberg (job satisfaction),
Harry Levinson (MBO), etc.
Brewer, Gene. (2011). A Symposium on Public Service Motivation: Expanding the
Frontiers of Theory and Empirical Research. Review of Public Personnel Admin-
istration, vol. 31, no. 1: 3-9.
Moran, Stueart, Morner. Chapter 13 (Motivation). In Library and Information Cen-
ter Management, 8th ed., Libraries Unlimited, 2012.
III. Leadership.
BF637 .L4 B37; 158.4 B472PA (2 hour loan, 2004 edition)
Bennis, W. (1994). On Becoming A Leader. New York: Perseus Books. (Introduction;
Understanding the Basics; Knowing Yourself; Knowing the World.)

Morgeson, Frederick, D. DeRue, Elizabeth Karam. (2010). Leadership in Teams: A
Functional Approach to Understanding Leadership Structures and Processes. Jour-
nal Of Management, vol. 36, no. 1: 5-39.
302.35 H236U 1993 or HD31 .H3127 ROBA
Handy, Charles. Understanding Organizations. 4th ed., Chapter 5 (On Power and
Influence), New York: Oxford University Press, 1993.
025.1 S933L8
Moran, Stueart, Morner. Chapter 14 (Leadership). In Library and Information Cen-
ter Management, 8th ed., Libraries Unlimited, 2012.
IV. Teamwork.
302.35 H236U 1993 or HD31 .H3127 ROBA
Handy, Charles. Understanding Organizations. 4th ed., Chapter 6 (On the Working
of Groups), New York: Oxford University Press, 1993.
Kozlowski, S.W.J., & Ilgen, D.R. (2006). Enhancing the Effectiveness of Work
Groups and Teams. Psychological Science in the Public Interest, 7(3): 77-124.
025.1 S933L8
Moran, Stueart, Morner. Chapter 17 (Use of Teams in Libraries). In Library and In-
formation Center Management, 8th ed., Libraries Unlimited, 2012.
V. Managing Conflict.
Brahnam, Sheryl, D; Margavio, Thomas, M; Hignite, Michael, A.; Barrier, Tonya,
B.; Chin, Jerry, M. (2005). A gender-based categorization for conflict
resolution. Journal of Management Development, vol. 24, no. 3: 197-208.
Hinds, P.J., & Bailey, D.E. (2004). Out of Sight, Out of Sync: Understanding Con-
flict in Distributed Teams. Organization Science, 14 no. 6: 615-632.
Thomas, K.W. (2006). Making Conflict Management a Strategic Advantage (White
Paper). Mountain View, CA: Consulting Psychologists Press: available
athttp://www.cpp.com/content/conflict_whitepaper.pdf [cache]
VI. Organizational Structure and Design.
James, Constance. R. (2003). Designing Learning Organizations. Organizational
Dynamics, vol. 32, no. 1: 46-61
Leavitt, Harold J. (2003). Why Hierarchies Thrive. Harvard Business Review 81,
no. 3: 96-102.
025.1 S933L8
Moran, Stueart, Morner. Chapter 8, 9 (Structuring the Organization). In Library
and Information Center Management, 8th ed., Libraries Unlimited, 2012.
VII. Supervision and Delegation.
HV40.54 .D38 ROBA
Davys, Allyson and Liz Beddoe. (2010). Best Practice in Professional Supervision.
London: Jessica Kingsley Publishers. (Chapter 2)
Erkkila, John and Pamela MacKay. (1990). Practical Supervision: The First Line of
Management. Journal of Library Administration 12, no. 1: 103–115.
302.35 H236U 1993 or HD31 .H3127 ROBA
Handy, Charles. Understanding Organizations. 4th ed., p. 279-290, New York: Ox-
ford University Press, 1993. (Also available as a Penguin paperback.)
VIII. Communication.
Argyris, C. (1994). Good Communication That Blocks Learning. Harvard Business
Review, 71(4), 77-88.
R 020 A615A v.26 (Reference)
Grosser, K. (1991). Human Networks in Organizational Information Processing. In
M.E. Williams (Ed.), Annual Review of Information Science and Technology (Vol.
26, pp. 349-402). Medford, NJ: Learned Information, Inc.
025.1 S933L8
Moran, Stueart, Morner. Chapter 16 (Communication). In Library and Information
Center Management, 8th ed., Libraries Unlimited, 2012.
IX. Financial Management.
Guest speaker. Readings to be posted.
X. Labour Relations.
331.0971 U58U5
Gunderson, Morley and Daphne Taras, eds. Canadian Labour and Employment
Relations. 6th ed. Toronto: Pearson Addison Wesley, 2009. Read selectively:
o Chapter 8: "Collective Bargaining Legislation in Canada."
o Chapter 9: "The Individual Employment Contract and Employment Legisla-
tion in Canada."
o Chapter 11: "The Collective Agreement."
o Chapter 15: "Public-Sector Collective Bargaining."
XI. Planning, Goals and Objectives.
025.1 S933L8
Moran, Stueart, Morner. Chapter 4 (Strategic Planning). In Library and Information
Center Management, 8th ed., Libraries Unlimited, 2012.
Bryson, John M. (1999). Strategic Planning in Smaller Nonprofit Organiza-
tions. [PDF] (See also: Bryson 1995. Strategic Planning for Pubic and Nonprofit Or-
ganizations. San Francisco: Jossey-Bass; Bryson 1988. A Strategic Planning Process
for Public and Nonprofit Organizations. Long Range Planning 21(1), p.73-81)