MGT602 LEADERSHIP IN ORGANIZATIONS SESSION 04: CLASSICAL LEADERSHIP THEORIES II Prof. Kelly Xing Chen kellychen@ln.edu.hk SEK102/4 RECAP • What is trait? Trait Approach of Leadership • What are the important traits that studies have shown to predict leadership effectiveness? • Major leadership traits (intelligence, self-confidence, determination, integrity, and sociability) • OCEAN • Need for achievement, self-confidence, need for affiliation • Appealing concept • Research-driven • Focused heavily on the leader him/herself • Help set some benchmark • Identify and select individuals for training programs Strengths of the Trait Approach Skills of Effective Leaders Mumford’s Skill-Based Model (2000) 6 • Leader-centered model Strengths of the Skill Approach • Intuitively appealing • Expansive view of leadership considering many relationships and possibilities • Provides a clear structure that facilitates leadership education programs and training (Values of skills across different management level) (Any one with the right skills can be a leader) (Includes multiple components, and their relationships) (Tr ining can target specific skill d emed important to leadersh p effectiveness) BEHAVIORAL APPROACH • Understand leader task behaviors & relationship behaviors • What are task behaviors and relationship behaviors? • How can a leader use these behaviors to be more effective? Learning objectives • How can the managerial (leadership) grid help us understand leadership styles? • What do you think of the Integrated Model of Leadership Behavior (IMoLB)? CASE STUDY 1. Do you agree with Betty or Marianne? Whose leadership behaviors are more effective? 2. What advice will you give to Betty and/or Marianne in terms of their leadership behaviors? A short history of leadership research < 1940 (from 1890s) Leader Traits and Descriptions of Behaviors 1950s – 1970s Production/Job-oriented vs. People/Employee-oriented Initiating Structure vs. Consideration Theory X & Theory Y The Managerial Grid Model 1980s Leader-Member Exchange Transformational, Visionary & Charismatic Leadership 1990s Empowering, Participative Leadership, Ethical Leadership, Servant Leadership, Shared Leadership, Abusive Supervision • Concerned with efficient and reliable task accomplishment Task Behaviors (Production-oriented or Initiating Structure) • Planning work activities (define objectives and priorities, scheduling, detailed action steps, contingency planning, resource allocations) • Clarifying roles and objectives (define responsibilities, set goals, and assign tasks) • Monitoring operations and performance (progress, subordinate performance, project quality) • Concerned with developing people, maintaining goodwill for cooperation, and promoting job satisfaction and organizational commitment Relationship Behaviors (Employee-oriented or Consideration) • Supporting (show consideration, acceptance, and concern) • Developing people (mentoring, coaching, and providing development opportunities) • Providing praise and recognition (giving praise and showing appreciation) Task vs. Relationship Behaviors: Do we need both? Planning work activities Clarifying roles and objectives Monitoring operations and performance Supportive leadership Developing subordinates Providing praise and recognition What would happen if … • Monitor without support and recognition: • Support without clarification & monitor: • Develop people without planning, clarifying and monitoring: Task vs. Relationship Behaviors: Use both cautiously From Holtz & Harold (2013) co u n te rp ro d u ct iv e w o rk p la ce b e h av io r Managerial Grid Model (Blake & Mouton, 1960s) Theory Y Employees are self-motivated, enjoy challenge and learning, and can be trusted. Holding high expectations and providing support without taking responsibility away brings out the best. Theory X Employees are lazy, dislike work, and avoid it when possible. Direction, controls, and punishment is needed to ensure results. Paternalism/Maternalism • Refers to a leader who uses both 1,9 and 9,1 styles but does not integrate the two. • Paternalistic/maternalistic leaders are often described as “fatherly” or “motherly” toward their followers, regard the organization as a “family,” make most of the key decisions, and reward loyalty and obedience while punishing noncompliance. Opportunism • Refers to a leader who uses any combination of the basic five styles for the purpose of personal advancement. • Some phrases used to describe this leadership behavior include ruthless, cunning, and self-motivated, while some could argue that these types of leaders are adaptable and strategic. Integrated Model of Leadership Behavior (IMoLB) (Behrendt, Matz, & Göritz, 2017) The IMoLB relates task-oriented behavior to organizational change demands through envisioning change, innovation, and encouraging learning. Relations-oriented behavior relates to influencing followers to meet the external demands of networking, monitoring the environment, and mobilizing resources to respond to them. • Provides a framework for assessing leadership in a broad way, as behavior with a task and relationship dimension How Does the Behavioral Approach Work? • Reminds leaders that their actions toward others occur on a task level and a relationship level • Different models to showcase how leaders adopt different approaches according to the situation • Shifts focus away from traits like the skills approach Strengths of the Behavioral Approach • Validated and credible • Core leadership process • Heuristic nature • Not much mention about the link to performance outcomes Criticisms of the Behavioral Approach • Leadership behavior questionnaire typically completed by followers, therefore based on perceptions and not actual • No conclusive result of universal behaviors that are associated with effective leadership (may be affected by situation or leadership characteristics or followers) • Based on the U.S.-centric perspective, reflecting the norms and values of U.S. culture • Self-assessment or professionally assessed Applying the behavioral Approach • Allows for a structure in leadership training and development programs • Check out Grid International We cannot count the number of times that managers have told us that they handled a particular problem the ‘only way’ it could be done. Such statements betray a failure of both imagination and courage… Managers are imprisoned only to the degree that their palette of ideas is impoverished. Lee Bolman and Terrence Deal Nugget of knowledge SITUATIONAL APPROACH Learning objectives • How leaders adapt their styles to the demands of different situation • Applying the Situational Leadership II (SLII) Model Situational Leadership II Model (SLII) Situational Leadership II Model (SLII) Remember? • Supportive: Listening, providing feedback, providing recognition, giving encouragement, asking for inputs • Directive: Setting goals, focusing on what and how to achieve objectives/targets Situational Leadership II Model (SLII) Using the SLII • Determine where are followers’ development levels • Adapt leadership styles accordingly • For example, a D1/D2 follower would be better matched with a S1/S2 leadership style • Useful for corporate training Strengths of the Situational Approach • Straightforward and easy to understand • Prescriptive value • Emphasizes on leader flexibility • Understand that every employee’s needs and goal can be different • Assumptions and propositions should still undergo more testing and validation Criticisms of the Situational Approach • Insufficient justifications on the model of followers’ development levels: How commitment and competence combine to determine/form four distinct levels of development • The perspective on commitment is based on feeling, and not backed with evidence: Is there chances that people might not follow this order? • No clear consideration of demographic characteristics: Does age and gender affect how people view supportive and directive leadership style? Criticisms of the Situational Approach • Practically, is the SLII only applicable in a one-to-one approach or can it be expanded to account for groups and team level? • Is there any other further leadership styles beyond directing, coaching, supporting, and delegating? • Good guide for leaders to practice when applicable Applying the Situational Approach • Applies at any stage of a project and on different employees • Covers almost any type of organization, corporate levels, and goals Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish. —Sam Walton Nugget of knowledge PATH-GOAL THEORY Learning objectives • What does path-goal theory rely on and what does it mean for leaders? • What are the specific leader behaviors, follower characteristics, and task characteristics that we focus on? Basic Idea Behind Path-Goal Theory The stated goal of this theory is to enhance follower performance and follower satisfaction by focusing on follower motivation and the nature of the work tasks. Under this theory, leaders should design and facilitate a healthy and productive work environment to propel followers toward success. Major components of Path-Goal Theory (Evans,1970; House,1971) Psychological Mechanisms: Path-Goal Theory (Evans, 1970; House, 1971) MOTIVATIONS Expectancy: probability of an outcome Valence: desirability of an outcome Directive Supportive Participative Achievement- Oriented Leader Behaviors • Directive leadership • Task-oriented leadership (initiating structure) • Clarifying behaviors that provide psychological structure • Clarify performance goals • Clarify means to reach those goals • The standards against which performance will be judged • Supportive leadership • People-oriented leadership (consideration) • Psychological support, attend to well-being and human needs of followers • Treat followers as equals and respect their status • When the task is unstructured and complex, subordinates are inexperienced, and there is little formalization of roles and procedures Psychological Mechanisms: Path-Goal Theory (Evans, 1970; House, 1971) • When the task is stressful, boring, tedious, or dangerous… Psychological Mechanisms: Path-Goal Theory (Evans, 1970; House, 1971) Leader Behaviors • Participative leadership • Encourage/facilitate employee involvement • Consult employee and ask for suggestions • Reflect on employees’ views before deciding • Achievement-Oriented leadership • Encourage peak performance through challenging goal setting • Establishes a high standard of excellence • Continuously seek improvement in performance • Show a high degree of confidence in employees Follower Characteristics Need for affiliation Preference for structure Desires for control Self-perceived level of task ability • • • • Directive leadership Supportive leadership Participative leadership Achievement-oriented leadership • • • • Task Characteristics Design of followers’ tasks • Unclear and ambiguous vs. Highly repetitive Formal authority system • Clear directory of who to approach and under what situations Primary work group of followers • Strong bonds and supportive between team members vs. weak and nonsupportive PUTTING EVERYTHING TOGETHER… • Expanded theoretical framework with more varieties of leadership Strengths of the Path-Goal Theory • Integrates motivational theory • Practical value • Too complex and incorporates too many things to be used easily at once Criticisms of the Path-Goal Theory • Directive and supportive leadership have been given more attention to the rest, resulting in less research support for the whole theory • Questions remain about the different leadership styles on demographic differences, e.g., age, gender, ethnicity, etc. • Integration of expectancy theory of motivation into path-goal theory is still not perfect Criticisms of the Path-Goal Theory • Not recommendation on how leaders can effectively use path- goal theory • “Leader-centric” approach without much inputs from the followers and how followers may determine the leadership style they receive • General set of recommendations, a map that provides guidelines on how to lead Applying the Path-Goal Theory • Useful across all levels in the organization and for all types of tasks, but leaders should assess followers and tasks carefully/accurately before attempting appropriate leadership style "A leader takes people where they want to go. A great leader takes people where they don't necessarily want to go, but ought to be.” - Rosalynn Carter Nugget of knowledge
学霸联盟