1Teaching Staff 2025T3
Name Contact Details
Dr Steven Lui
Lecturer-in-Charge
School of Management &
Governance
Room556, UNSW Business
School Building
Email:
steven.lui@unsw.edu.au
Dr. Graeme Taylor School of Management &
Governance
5/F, West Wing, UNSW
Business School Building
Email:
graeme.taylor@unsw.edu.
au
Dr. Lakshmi Bose School of Management &
Governance
5/F West Wing, UNSW
Business School Building
Email:
l.bose@unsw.edu.au
Tutorials
Steven:
Thur 5-7pm, Mat 232
Graeme:
Wed 7-9pm ElecEng G04
Friday 9-11am MorvB G6
Lakshmi:
Friday 11am-1pm MorvB G3
Friday 1-3pm MorvB G3
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2Who is this guy?
•Dr. Steven Lui
•Associate Professor
• School of Management
• UNSW Business School
• Room 556, West Wing, Business School Building
• steven.lui@unsw.edu.au
•Consultation hour
•By appointment
The Devil Wears Prada Blue
sweater scene (youtube.com)
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3A Small World...
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4Class survey W1.1
1. Which term are you studying at
UNSW?
2. Which major do you study?
3. Are you excited about this
course?
4. Which grade do you expect for
this course?
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51. Develop greater awareness of the changing global environment
and understanding of the implications for international business
and management;
2. Provide conceptual frameworks for systematically
understanding the cross-cultural contexts of international
business, and theoretical concepts relating to culture, cultural
synergies and differences;
3. Enable students to develop the knowledge, skills and
capabilities required to work and manage across cultures;
4. Enhance students’ understanding of workforce diversity and
develop competence in intercultural communication and cross-
cultural interactions;
5. Provide opportunities to apply the knowledge and
understanding gained through experiential and problem-based
learning;
6. Encourage students to reflect on their own cultural competence
and areas for improved performance in the workplace;
7. Link with other areas of study and courses that comprise the
International Business specialisation and beyond, to encourage
interdisciplinary learning relevant to International Business.
Course Aims
Course aims (the real ones!)
A cross-cultural mediator
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6(2016)
1. Sarah sends e-mails to several Indian IT engineers only to
understand later that she has offended and isolated their boss by
not going through him
2. Sabine doesn’t realize her job is in jeopardy after her
performance review, as her American boss couches the message
in a positivity rarely used in France.
3. Ulrich’s Russian staff perceive him as weak and incompetent as he
employs the egalitarian leadership techniques so popular in his native
Denmark.
4. Bo Chen – who has something urgent to say – waits patiently to be
called on while his American colleagues jump in one after the
other. His opportunity never comes.
Steers, Osland, Szkudlarek (2024). Management across
Cultures ebook: $70.00. printcopy: $81.00
Moodle resources
• lecture handouts; tutorial cases; lecture quizzes;
Turnitin assignment submission; grade
International Journal of Cross Cultural Management:
Sage Journals
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7Our Approach (Steers et al., 2024 p. 30)
Stage 1. Foundational skills: Understand the global business
environment and the challenges facing global managers
(Chapter 1-2)
Stage 2. Contextual skills: Understand the cultural,
organizational, and managerial contexts in which global
managers operate (Chapters 3-5)
Stage 3. Relationship building skills: Develop multicultural
competence and global management skills (Chapers 6-12)
Weekly Topics
Wk Topic Chapter Notes
1. The Global Manager’s Operating Environment 1
2. Cultural Values and Comparative Cultural Models 1 3 Unannounced lecture
quiz starts
3. Cultural Values and Comparative Cultural Models 2 3
4. Managing Cultural Conflicts 2 Weekly tutorial case
presentation starts
5. Communicating Across Cultures 7
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8Wk Topic Chapter Notes
6. Flexibility Week: No class
7. Leading and Motivating in Global Organisations 5 and 6
Comparative report
due Week 7 Friday.
8. Negotiating across cultures 9
9. Resolving Ethical Conflicts in Global Contexts 8
10. Coordinating Global Teams and Diversity 10 Unannounced lecture quiz
ends
11 - - Capstone case due
Week 11 Friday.
Weekly Topics
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Assignment Preparation
Group
presentation
(25%)
Comparative
report (25%)
Capstone case
(25%)
Lecture and
Tutorial
participation
(25%)
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Assignments
Capstone case
(25%) Comparative
report (25%)
Participation (15%) and
lecture quizzes (10%)
Group presentation
(20%) + individual
presentation skill (5%)
80 vs. 20
The use of AI in
assignment is
allowed for the
comparative report
only – check the
Course Assessment
Guide
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Email tutor for a short
extension for 2 days before
assignment due date.
Quiz #trial
• Take a screenshot if you experience any technical problems. Speak to
me in-person immediately after class. To ensure fairness to everyone,
technical problems will only be considered if you provide
(1) a screenshot showing the issue and
(2) a correct answer to an additional question that I will provide to you.
• Anyone who cannot access moodle, tell me now and move to front
• One minute to answer one question
• Now: Log onto Moodle, lecture quiz, Quiz #trial
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2024 Term 3 Course Report: MGMT5602 Cross-Cultural Mngt
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学霸联盟