Week 2 GSOE9820 Engineering Project Management Term 2 2021 Edward G. Obbard Project Charter Objectives Strategic goals Project Charter Vocabulary ‘Company strategy is to innovate and improve our services faster than our competitors.’ ‘The objective of this project is to design and implement a new customer feedback system.’ Describe the direction of change of the organization Specific achievements resulting from the project work, that can be measured. The tangible results of doing project work, that can be verified. Deliverables New menu structure, plan for customer journey, graphics design brief… Requirements Scope (scope statement) ‘Customers must be able to provide feedback and comments to us at any point in their customer journey.’ ‘The project includes an app to enter information; it does not include a database’ What the project deliverables or other outcomes must do for the stakeholders A written description of the project boundaries in and major deliverables. The (positive) effects that occur when stakeholders interact with the deliverables. Project Charter Vocabulary Scope (Work Breakdown Structure) Benefits ‘The new customer feedback system will show our marketing team how our services are performing straight away’ ‘The new customer feedback system includes a mobile app to enter information; it does not include a database to store historical data.’ A systematic, hierarchical decomposition of all the deliverables into constituent parts The project charter… PMBOK Guide (6th Ed), Part 2, Sec. 2 • Formally authorizes the existence of the project • Gives the project manager authority to apply resources to project activities • Provides a direct link between the project and the strategic objectives of the organisation • Shows organisation commitment to the project • Creates a formal record of the existence of the project PMBOK Guide (6th Ed), Part 1, Sec. 1.2.6 Charter and PMP In the project lifecycle What goes in your project Charter? Presentation assignment brief & rubrics Outline the components of your project charter including details of how this project delivers organisational strategy Systematic demonstration of how the project has been selected and/or designed to support stakeholder and business needs. Charter provides a well-developed outline of the project. WBS provides confidence that the team has formulated a practical solution to deliver the project. PMBOK 6th Ed. Part 1, Sec 4.1.3.1: charter item Project purpose Objectives and success criteria Requirements Assumptions, constraints Description and project boundaries High level risks Summary milestone schedule Summary budget Stakeholder list Approval requirements Definition of success PM nomination Sponsor nomination Setting SMART objectives Objectives SMART(A) Objectives An MM cell … Specific A robot cell… for research into incremental forging technology Measurable A robot cell for research into incremental forging technology… that will be used by PhD students and student project teams Action-oriented Design and Build… an MM cell for research into incremental forging technology that will be used by PhD students and student project teams Realistic (All areas) Timely Design and Build an MM cell for research into incremental forging technology that will be used by PhD students and student project teams… within six months of delivery of major components. (Achievable) (All areas) Stakeholder identification PMBOK Guide (6th Ed), Part 2, Sec. 1.6 PMBOK Guide (6th Ed), Part 1, Sec. 13.1 & 13.1.2 After understanding the business case, the organizational context and needs for the project, the first step in planning is to identify the project stakeholders. Identifying and analysing your stakeholders is the best way to start writing the project charter… Project team and project internal stakeholders 3 6 10 15, 21, 28... 1. Why can't you have too many people in a team? Too many communication channels = Too much complexity. 2. Therefore, we need to introduce some structure around communication channels and team members • Organizational • Communication structures created by the PM Project key stakeholders You! (PM) Your Sponsor Steering Committee Project Team Subject Matter Expert Steering Committee MemberTechnical Team Another Technical Team • PM has a central coordinating role for the project team. • PM needs a strong 2-way line of communication to the Project Sponsor. • Sponsor chairs steering committee, uses it to make timely decisions. • Subject Matter Experts have leading role in their technical teams (may be a PM themselves) • Technical Teams can be internal to project executing organization or could be contractors/ suppliers • There can be many technical teams (only 1 project team and 1 steering committee) • Subject matter experts move between their technical team and the project team The project manager is the person assigned by the performing organization to lead the team that is responsible for achieving the project objectives. Stakeholder register - how do we find stakeholders? • Identify stakeholders: Brainstorming, expert judgement, surveys, questionnaires, meetings • Analyse stakeholders • Classify stakeholders Stakeholders in ‘100% digital delivery and assessment in GSOE9820 T2 20’ • Students • Convener • Guest lecturers • Experienced demonstrators • New demonstrators • MME school management team • Engineering faculty school management team Tip: Identify stakeholders as people, not organizations or other inanimate entities. Benefits only make sense when they are related to stakeholders Example: Some benefits of building a new online university course… Benefits Stakeholders • Students • Convener • Guest lecturers • Demonstrators • Program authority • OH&S officer • Study from abroad • Use new technology • Work at home • Use last year’s resources • Large cohort • Comply with social distancing rules Methods for stakeholder analysis (part of PMBOK ‘Identify Stakeholder 13.1.2.4’) le ve l o f au th or ity (p ow er ) Concern about outcomes (Interest) Power interest grid le ve l o f au th or ity (p ow er ) Ability to change outcomes (influence) Power influence grid Students Convener Demons -trators Program authority OH&S officer OH&S officer Program authority Convener Students Demons trators Stakeholders in a new online university course Engagement level of stakeholders Name Unaware Resistant Neutral Supportive Leading OH&S officer C D Program authority CD Convener C D Demonstrators C D Students C D C=Current position D=Desired position Outcomes of stakeholder classification le ve l o f au th or ity (p ow er ) Concern about outcomes (Interest) Power interest grid Students Convener Demons trators Program authority OH&S officer Frequent communication in MS Teams Final Metrics and/or grade report This would be one way to inform the project Communications Plan…. Many other PM Plans require input from the Stakeholder Register*: Project charter, Benefits realization, Risk management, Change management, Human resources… PMBOK Guide (6th Ed), Part 1, Sec. 13.1.3.1 More videos on project stakeholders Kasimtseva, N. “Identify Project Stakeholders” video in course Managing Project Stakeholders, accessed 16/02/2021, LinkedIn Learning accessed through UNSW Biafore, B. “Identify Project Stakeholders” video in course Project Management Foundations accessed 16/02/2021, LinkedIn Learning accessed through UNSW Biafore, B. “Analyze project Stakeholders” video in course Project Management Foundations accessed 16/02/2021, LinkedIn Learning accessed through UNSW



























































































































































































































































































































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