1 of 8 MIS201 – Business Requirements Analysis, Trimester 2, 2021 Assignment 3 (Individual) Business Report and Modelling DUE DATE AND TIME: Friday 8 October 2021 (8:00 PM) PERCENTAGE OF FINAL GRADE: 40% DETAILS OF STUDENT OUTPUT: Report (Business) consists of modelling diagrams, tables, charts + 1000 written words + video presentation. HURDLE REQUIREMENTS Achieve at least 50% of the mark available for Assignment 3 to pass the unit. Learning Outcome Details This task allows you to demonstrate achievement towards the unit learning outcomes. The ULOs are aligned with specific graduate learning outcomes – that is, the skills and knowledge graduates are expected to have upon completion of their studies – and this assessment task is an important tool in determining achievement of those outcomes. If you do not demonstrate achievement of the unit learning outcomes, you will not be successful in this unit. It is good practice to familiarise yourself with the ULOs and GLOs as they provide guidance on the knowledge, understanding and skills you’re expected to demonstrate upon completion of the unit. In this way they can be used to guide your study. Unit Learning Outcome (ULO) Graduate Learning Outcome (GLO) ULO1: Analyse a business context, its processes and structures to propose viable solutions. GLO1 GLO5 ULO2: Understand and analyse stakeholder needs and their requirements to develop appropriate business solutions. GLO1 GLO5 ULO3: Present and justify recommendations to a business audience using written, visual and oral communication GLO1 GLO2 2 of 8 Introduction As part of Assignment 3 you are required to undertake a requirements analysis and business process modelling tasks for a business information systems project of E-Scooter Hire company (the same case study in your assignment 2). You are also asked to create a video presentation for your report in which you will pitch your recommendations to the organisation. Internationally, we are also seeing public E-scooter hire/share schemes expand and become viable in their local contexts such as in Washington DC and New York. A survey conducted in 2019 by RACV shows that Melbournians and visitors to Melbourne would like to use E- scooter to travel in a more environmentally friendly way to reach public transport and work, and to have more freedom and fun. The survey respondents reported that using an E-scooter to get around had many benefits including lower costs and more reliable form of transport that is better for the environment. To support the use of environmentally friendly public transport and the demand of E-scooter use, a new scheme for E-scooters is on trial in several local councils around the Metropolitan area. Case study Melbourne’s public electric Scooter (E-scooter) scheme is a new and carbon footprint friendly way to explore the city, with the first 15 minutes being free of charge. There are over 120 docking stations and 1000 E-scooters available for hire. Following on from the initial 15 minutes free of charge, pricing starts at $2 AUD for the next 1 hour. After the first 1 hour and 15 minutes, it costs an extra $2 AUD for each additional 15 minutes. E-scooters can be hired using a bank card at the docking station, or using the official E-scooter-Hire app. E-scooter- Hire app is widely used in the US and other developed countries and it has been seen as one of the most effective business solutions for managing E-scooters Hire process. They are available for hire 24/7, every day of the year. The scheme aims at supporting users to travel around the city quickly and easily. See an example of E-scooters Hire app here. E-scooters are available for hire at the docking-station terminal with a bank card, contactless payment card or using the official E-scooter-Hire app – just touch the screen and follow the instructions to begin. Getting started for the user is easy: simply hire an E-scooter, ride it, and then return it to any of docking stations across the city once the user is finished using it, so that no additional charges apply. E-scooters can be hired as many times as the user wants it within the E-scooter access period the user has purchased. Charges are as follows: - Hire-an-E-scooter access fees: $2 AUD for 1 hour, $80 AUD annually (only available to registered Melbourne E-scooter members) - Hire-an-E-scooter additional fees: $2 AUD for every additional 15 minutes (or partial ¼ hour) after the first hour and 15 minutes. - Other charges: A user may be charged up to $300 AUD if the E-scooter is not returned or is returned late or damaged. The app, available on iPhones and on Android, is the only app to send E-scooter-release codes straight to user’s phone. The user downloads the app and registers for pay-as-you-go. 3 of 8 Use the app to ‘hire now’ from a nearby docking station and get the release code. The user then taps the code into the docking point and can then enjoy the ride. E-scooter user wanted to the app enable them to: - see up-to-the-minute information about which docking stations have E-scooters and spaces available. - plan a journey for them with an easy-to-follow map. - receive notifications summarising the cost at the end of their journey. - see their recent journeys and charges. Use the information from the above case study E-scooter Hire Project to make appropriate assumptions as needed about additional details. Document your assumptions. Assignment Tasks In this assignment, you are required to undertake the following tasks: 1. Identify and describe TWO techniques to gather and elicit business requirements that you find most useful for requirements elicitation for the E-Scooter-Hire app development. For each technique, explain and justify your selection and apply them to gather and elicit users’ requirements for the system E-Scooter-Hire app project. 2. Develop a Business Process Modelling that illustrates the E-Scooter-Hire Process. 3. Make assumptions to support your Business Process Model. 4. Create a 3-minute video presentation for your report in which you will pitch your business solution that is recommendations to developing and implementing the E- Scooter-Hire app. In your presentation summarise the benefits and potential issues of developing and implementing e-Scooter-Hire in Melbourne. Please note that your target audience is Victorian government. Report Guidelines 1. The assignment report should use the provided Assignment 3 report submission template. 2. The assignment report should be written in Microsoft Word (font size 12). 3. Submit your report and the video recording to the Assignment 3 Dropbox on CloudDeakin. 4. Appropriately reference relevant websites, journals, or conference papers cited in your research using the Harvard style (if needed). Video Guidelines: What to include in the Video Recording? The video will be a slideshow of text and graphics and voice‐over explaining each slide where you will pitch your recommendations. The graphics can be graphs or images (not videos). GLO2 Communication will be assessed on how convincing your argument is, and how well you use your voice (e.g., tone, modulation, speed). You are not required to include your body or face in the video, but you are free to do so if you feel it will improve GLO2 Communication. You will cover the techniques and skills you need through the Oral Communication Toolbox that will become available to you. Please use Flipgrid to create and submit your video presentation. How to use Flipgrid resources are found in Assignment 3 resource folder in CloudDeakin. 4 of 8 Submission - Submit your assignment report to Assignment 3 Dropbox on MIS201 unit site. - Record and submit your video presentation to Flipgrid on the unit site under ‘Assessment Resources/ Assignment 3 (Individual)’ by the due date. When uploading your assignment, name your document using the following syntax:
surname_your first name_your Deakin student ID number_[unitcode]_assignment
number.doc (or ‘.docx’). For example, ‘Jones_Barry_123456789_MIS201_A3.doc’.
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Marking and feedback
The marking rubric for this task is below and is also available on the MIS201 CloudDeakin
unit site, in the Assessment folder (under Assessment Resources).
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unit’s learning outcomes ensuring they align with appropriate graduate attribute/s.
Identifying the level of standard you aim to achieve is also a useful strategy for success
and to that end, familiarising yourself with the descriptor for that standard is highly
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Extensions
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As this is the final assessment task, please do not contact the unit team regarding any
extension for this task. If you feel there are circumstances beyond your control that have
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Consideration via the faculty portal within 3 university working days after the due date of
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Referencing
Any material used in this assignment that is not your original work must be acknowledged as
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Rubric
The following rubric will be used to assess your work. For more details about each
model/technique, you may refer to workshop rubric for each model.
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Performance
Levels/Criteria N (0-29) N (30-49) P (50-59) C (60-69) D (70-79) HD (80-100)
Requirements elicitation
for the E-scooter-Hire
app development.
ULO2 and GLO1, GLO5
(15 marks)
Techniques not described
and decisions not
explained.
Identification of
techniques do not
demonstrate a
reasonable level of
understanding on how
these techniques are
used to gather and elicit
business requirements
for an analysis in this
business context.
Identifies two techniques
and demonstrates a
reasonable level of
understanding how these
techniques are used to
gather and elicit business
requirements for an
analysis in this business
context.
Identifies two relevant
techniques and
demonstrates an
understanding how these
techniques are used to
gather and elicit business
requirements for a
somewhat detailed analysis
in this business context.
Identifies two most
relevant techniques and
demonstrates a clear
understanding how these
techniques are used to
gather and elicit business
requirements for a
thorough analysis in this
business context.
Explicitly identifies two most
relevant techniques and
demonstrates a clear
understanding how these
techniques are used to
gather and elicit business
requirements for a well-
defined and thorough
analysis in this business
context.
Develop a Business
Process Model based on
findings and assumptions
ULO1 and GLO1, GLO5
(15 marks)
Not/poorly attempted
or/and makes little sense.
Creates a limited BPMN
diagram with major
errors/omissions.
Numerous
errors/missions in terms
of the
layout/architecture/proc
ess structure/notation or
naming.
Key messages between
pools or lanes are
illogical.
Indicates the
collaboration between
the participants with
numerous errors.
Separate pools and/or
lanes are named and
defined with numerous
errors.
Creates an inconsistent
BPMN diagram with key
relevant pools/lanes,
separate participants and
their processes. The
diagram has some
inconsistencies/errors/
omissions in terms of the
layout/architecture/proces
s structure/notation or
naming.
Some messages between
pools or lanes are illogical.
Indicates the collaboration
between the participants
with some errors.
Separate pools and/or
lanes are named and
defined with some errors.
Creates a logical BPMN
diagram with key relevant
pools/lanes, separate
participants and their
processes. The diagram has
minimal
inconsistencies/errors/
omissions in terms of the
layout/architecture/proces
s structure/notation or
naming.
Key messages between
pools or lanes are logical.
Indicates the collaboration
between the participants
with minimal errors.
Separate pools and/or
lanes are named and
defined with minimal
errors.
Creates a complete and
logical BPMN diagram and
includes most all relevant
pools/lanes, separate
participants and their
processes. The diagram has
minor
inconsistencies/errors/
omissions in terms of the
layout/architecture/proces
s structure/notation or
naming.
Most all messages between
pools or lanes are clear and
logical.
Indicates the collaboration
between the participants
with minor errors.
Creates a correct, clear,
complete, consistent (in
terms of the layout,
architecture, process
structure, notation and
naming) and logical BPMN
diagram with all relevant
pools/lanes, separate
participants and their
processes.
All messages between pools
or lanes are clear and logical.
Clearly and correctly
indicates the collaboration
between the participants.
Separate pools and/or lanes
are clearly and correctly
named and defined.
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Major areas of the
diagram are annotated
with numerous errors.
The model is unreadable.
Major areas of the diagram
are annotated with
explanations, but some
errors are evident and does
not exceed 3 pages.
Some attempt to
acknowledges and discuss
assumptions, limitations,
and their implications.
Major areas of the diagram
are annotated with
explanations, but minimal
errors are evident and does
not exceed 3 pages.
Acknowledges and
discusses all
relevant assumptions,
limitations, and their
implications.
Separate pools and/or
lanes are named and
defined with minor errors.
Major areas of the diagram
are correctly and clearly
annotated with
explanations and does not
exceed 3 pages.
Clearly acknowledges and
discusses in-detail all
relevant assumptions,
limitations, and their
implications.
All areas of the diagram are
correctly and clearly
annotated with explanations
and does not exceed 3
pages.
Explicitly acknowledges and
discusses in-detail all
relevant assumptions,
limitations, and their
implications.
Present and justify
recommendations
ULO1, ULO3 and GLO1,
GLO2, GLO5
(10 marks)
Inadequate insights of
the business solution
proposed.
Delivers a video
presentation that is
incoherent.
Minimal use of
appropriate language and
tone used. Visuals do not
add to the context.
Inadequate insights of
the solution proposed.
Delivers a video
presentation that is
incoherent.
Minimal use of
appropriate language and
tone used. Visuals do not
add to the context.
Recommendations are
not clearly presented
Proposed solutions, based
on inquiry findings, are
relevant and practical.
Delivers a video
presentation with a
somewhat coherent and
audience appropriate
structure, and with
information presented
within the required time
limit.
Some use of fluent
language and appropriate
tone, clear visuals
throughout most of
presentation to convey and
justify recommendations.
Proposed solutions, based
on inquiry findings, are
relevant and practical.
Delivers a concise video
presentation with coherent
and audience appropriate
structure, and with all key
information presented
within the required time
limit.
Fluent use of language,
using appropriate tone,
carefully timed and smooth
verbal transitions and
meaningful visuals
throughout most of
presentation to clearly
convey and justify
recommendations.
Proposed solutions, based
on inquiry findings, are
highly consistent with the
results of the analysis
and aligns with the need to
develop meaningful and
viable business solutions
for the client.
Mostly delivers a
compelling and concise
video presentation with
coherent and audience
appropriate structure, and
with all key information
presented within the
required time limit.
Fluent use of language,
using appropriate tone,
carefully timed and smooth
verbal transitions and
Proposed solutions, based on
inquiry findings, are creative
and are highly consistent
with the results of the
analysis and aligns with the
need to develop
meaningful and
viable business solutions for
the client.
Delivers a compelling,
concise and insightful video
presentation with a coherent
and audience appropriate
structure, and with all key
information presented
within the required time
limit.
Fluent use of language, using
appropriate tone, carefully
timed and smooth verbal
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meaningful visuals
throughout most of
presentation to
persuasively convey and
justify recommendations.
transitions and meaningful
visuals throughout the whole
presentation to persuasively
convey and justify
recommendations.