MGTS7619
Chapter 4
1. I am the lead barista at a local coffee shop managing four staff. I love to chat with
them regularly, work with them on schedules that fit their needs, and work to develop
camaraderie amongst all. I do assign tasks and hold them accountable for the work,
but that is my secondary concern. My behavior would plot on the Blake & Mouton
Leadership Grid at what point?
a. Moderately high task; moderately low relationship
b. Very low task; very high relationship
c. Very high task; very high relationship
d. Moderately low task; moderately high relationship
e. Moderately low task; moderately low relationship

2. I am the lead barista at a local coffee shop managing four staff. I assign tasks each
work shift and check back regularly to see that work has been done. I do not spend
much time talking with my staff about things other than getting the job done. My
behavior would plot on the Blake & Mouton Leadership Grid at what point?
a. Moderately high task; moderately low relationship
b. Very low task; very high relationship
c. Very high task; very high relationship
d. Moderately low task; moderately high relationship
e. Very high task; very low relationship

3. A leader who places high emphasis on job requirements and low emphasis on people is
displaying
a. Country club behaviors
b. Authority compliance behaviors
c. Middle-of-the-road behaviors
d. Team behaviors
e. Impoverished behaviors

4. A leader who makes priorities clear, stimulates participation, is open minded and
enjoys working is displaying
a. Country club behaviors
b. Authority compliance behaviors
c. Middle-of-the-road behaviors
d. Team behaviors
e. Impoverished behaviors

5. Which point on the Leadership Grid is proven to consistently be the best form of
leadership?
a. Authority compliance
b. Country club
c. There is no best style
d. Middle-of-the-road
e. Team behaviors

6. Which of the following is not a task-focused leader behavior?
a. Initiating structure
b. Production orientation
c. Consideration
d. Facilitating goal accomplishment

7. The behavioral approach works by
a. Telling leaders how to behave
b. Finding the 9, 9 style is the best style
c. Describing major components of leader behaviors
d. Emphasis on task behaviors

8. Your boss listens to employees’ personal problems and tries to create a positive work
environment by being agreeable, eager to help, comforting, and uncontroversial. This
is an example of
a. Authority compliance leadership
b. Team leadership
c. Country club leadership
d. Middle of the road leadership
e. Impoverished leadership

9. Paternalism/maternalism refers to a leader who
a. Is a benevolent dictator
b. Is focused on selfish needs
c. Is noncommittal
d. Integrates task and relationship behaviors

10. Which of the following behaviors is not associated with the opportunistic leadership
style?
a. The leader shifts his or her style to gain personal advantage.
b. The leader may be perceived as ruthless and cunning.
c. The leader may be perceived as adaptable and strategic.
d. The leader puts self-interest ahead of other-interest.
e. The leader stresses the importance of social needs.

11. You are required to report directly to your supervisor every morning. Upon arrival he
gives you a large list of tasks to be completed by the end of the day; he states he will
be checking in after lunch to see your progress. This is an example of
a. Authority compliance management
b. Team management
c. Country-club management
d. Middle-of-the-road-management
e. Impoverished management

12. The director of your department attends one weekly meeting. The director is seldom
at the office outside of the meeting and rarely responds to e-mails when you send
questions pertaining to the organization. This is an example of
a. Authority compliance management
b. Team management
c. Country-club management
d. Middle-of-the-road management
e. Impoverished management

13. Each day of the week you meet with your direct supervisor and your coworkers for a
morning meeting. The meeting is open-forum and issues, goals, topics, and ideas are
all discussed at the meeting, during which the supervisor responds when able and asks
for feedback often. This is an example of
a. Authority compliance management
b. Team management
c. Country club management
d. Middle-of-the-road management
e. Impoverished management

14. Daily meetings, open communication, face-to-face interaction, and accessibility are
all behaviors of which type of leader?
a. Task
b. Relationship
c. Opportunistic
d. Paternalistic/maternalistic
e. Production orientation

15. The behavioral approach reminds leaders that
a. Personality is the essence of effective leadership.
b. Who they are is more important than what they do.
c. Task behaviors are more important than relationship behaviors.
d. They should continually engage in both task and relationship behaviors.
e. The high-high style is the best style of leadership.
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