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程序代写案例-COMM1100
时间：2022-07-01
COMM1100 Business Decision Making
Employee and Supplier Relations Decisions
Dr Jimi Kim
Ms Aleksandra (Sasha) Balyanova
General housekeeping:
• Please switch your microphone to Mute to avoid disruption to the class
• If you need subtitles, turn on live captioning via the More Actions section in Teams
• Use Slido to ask questions or make a comment. If you have poor internet, turn off your video
• Wait for your lecturer to start
Join at slido.com
#129863
ⓘ Start presenting to display the joining instructions on this slide.
10
Decision
Making in
Markets
The Goals of
Business
Decisions
Customer
Relations
Decisions
Employee &
Supplier
Relations
Decisions
Flexibility
Week
Decision
Interactions
with
Government
and Societal
Goals
Stakeholder
Decisions
Regarding
Managers
Complexity in
Business
Decision
Making
11
Introduction
to Business
Decision
Making
11
AS
SE
SS
M
EN
TS
COMM1100 Business Decision Making
Quiz 1:
10%
Case study
analysis: 20%
Final
exam 50%
Quiz 2:
10%
2 4 8
Decisions Related to Stakeholders
10
Decision Making Processes
5
Foundations of Business Decisions
Competitor
Relations
Decisions
6 7 931
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
• Last week we examined business decisions in
relationship to customers
• We learned about:
• Price Discrimination
• Intellectual Property Law
• Customers as Stakeholders
• We integrated these sources of knowledge in the
context of AIDS in Africa
What you have learned last week
Join at slido.com
#129863
ⓘ Start presenting to display the joining instructions on this slide.
What is an employee?
ⓘ Start presenting to display the poll results on this slide.
Defining an Employee and Supplier
Employee
&
Supplier
A seller of goods or services
Employee Supplier
Two distinct
contractual relationships
Employee Supplier
Two groups of stakeholders with
(sometimes) overlapping interests
Microeconomics Law Corporate Responsibility
Case study:
UberEats
• In December 2020, Uber settled with a former Uber Eats delivery driver
in advance of a high-stakes court ruling that would decide whether the
driver was an “employee” or “independent contractor” ("delivery partner")
Uber Eats Case
This Photo by Unknown Author is licensed under CC BY
If you were the
management of Uber, what
would you label them as?
If you were the management of Uber, what
would you label them as?
ⓘ Start presenting to display the poll results on this slide.
The Gig Economy
Gig economy – individuals being hired for a specific
task, rather than being employed longer term (with the
associated benefits) for exactly the same task
• Workers are exposed to economic risk and uncertainty
• Workers lack social welfare structures associated with
employment, e.g. pensions, holiday entitlements and
healthcare
Management of human ‘resources’:
an ethical problem between rights and duties
• The term ‘human resource management’ and its implications
have been a subject of intense debate in business ethics
• Humans treated as important and costly resource
• Consequently, employees are subject to a strict managerial
rationale of minimising costs and maximising the efficiency of
the ‘resource’
Rhetoric and reality
Based on Legge (1998)
Rhetoric Reality
‘New working patterns’ Part-time instead of full-time jobs
‘Flexibility’ Management can do what it wants
‘Empowerment’ Making someone else take the risk and responsibility
‘Training and development’ Manipulation
‘Recognizing the contribution of the
individual’
Undermining the trade union and
collective bargaining
‘Teamworking’ Reducing the individual’s discretion
Employee Rights and Employee Duties
• Central ethical issues in HRM revolve around rights and
duties.
• Employee rights:
• Entitlements of workers with respect to their employer, based on a
general understanding of human rights and often codified in
employment law.
• Employee duties:
• Obligations of workers towards their employer, based on individual
contracts and wider employment laws.
Ethical Considerations
Deontological Approach:
-Rules of behavior: are we treating
the drivers the way we should be
treating them?
Utilitarian Approach:
- Calculate benefit vs. harm to firm,
drivers, restaurants, customers
One relevant economic consideration
in this case is Uber’s market power
with its suppliers.
Market power and Uber Eats
• If delivery driver labour market is
perfectly competitive, then Uber is a
price-taker: can hire however many
drivers it wants at the market wage
• If instead Uber is a monopsonist, it
is the only employer of delivery
drivers: it chooses how many work
and at what wage
Market power
1. Is Uber Eats a monopsony?
If Uber eats were to class its riders as
employees rather than contractors…
2a. Would its riders benefit or be harmed?
2b. Would the restaurants it works with benefit
or be harmed?
2c. Would its consumers benefit or be
harmed?
Market power and Uber Eats
Audience Q&A Session
ⓘ Start presenting to display the audience questions on this slide.
• Flex Week! No classes
• In Week 7 lecture, we will cover competitor relations
decisions (and introduce game theory)
Next week
References
• https://www.afr.com/life-and-luxury/food-and-wine/restaurant-anger-directed-at-uber-
eats-20200319-p54bxz
• https://www.theguardian.com/technology/2020/dec/30/uber-eats-avoids-landmark-
ruling-on-workers-status-by-settling-case-with-delivery-rider
• https://www.theguardian.com/business/2021/may/18/deliveroo-loses-dismissal-case-
after-rider-fired-for-being-too-slow-is-ruled-an-employee
• https://www.theguardian.com/australia-news/2021/may/17/menulog-pushes-ahead-with-
plans-for-drivers-to-become-employees-under-new-award
• Interview of Adam Smith with David Card:
https://www.youtube.com/watch?v=SF62xDPRK90
• Interview of Adam Smith with Guido Imbens:
https://www.youtube.com/watch?v=IpCg1J-b8Vk
Thank you
If you have any questions about the
course, please contact the Course
Coordinator at
comm1100@unsw.edu.au
The lecture recording will be made
available in your Moodle course site.
© The New Yorker
Course Coordinator: Andreas Ortmann,
comm1100@unsw.edu.au
Course site:
https://moodle.telt.unsw.edu.au/course/view.php?id=60102
Employee and Supplier Relations Decisions
Dr Jimi Kim
Ms Aleksandra (Sasha) Balyanova
General housekeeping:
• Please switch your microphone to Mute to avoid disruption to the class
• If you need subtitles, turn on live captioning via the More Actions section in Teams
• Use Slido to ask questions or make a comment. If you have poor internet, turn off your video
• Wait for your lecturer to start
Join at slido.com
#129863
ⓘ Start presenting to display the joining instructions on this slide.
10
Decision
Making in
Markets
The Goals of
Business
Decisions
Customer
Relations
Decisions
Employee &
Supplier
Relations
Decisions
Flexibility
Week
Decision
Interactions
with
Government
and Societal
Goals
Stakeholder
Decisions
Regarding
Managers
Complexity in
Business
Decision
Making
11
Introduction
to Business
Decision
Making
11
AS
SE
SS
M
EN
TS
COMM1100 Business Decision Making
Quiz 1:
10%
Case study
analysis: 20%
Final
exam 50%
Quiz 2:
10%
2 4 8
Decisions Related to Stakeholders
10
Decision Making Processes
5
Foundations of Business Decisions
Competitor
Relations
Decisions
6 7 931
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
• Last week we examined business decisions in
relationship to customers
• We learned about:
• Price Discrimination
• Intellectual Property Law
• Customers as Stakeholders
• We integrated these sources of knowledge in the
context of AIDS in Africa
What you have learned last week
Join at slido.com
#129863
ⓘ Start presenting to display the joining instructions on this slide.
What is an employee?
ⓘ Start presenting to display the poll results on this slide.
Defining an Employee and Supplier
Employee
&
Supplier
A seller of goods or services
Employee Supplier
Two distinct
contractual relationships
Employee Supplier
Two groups of stakeholders with
(sometimes) overlapping interests
Microeconomics Law Corporate Responsibility
Case study:
UberEats
• In December 2020, Uber settled with a former Uber Eats delivery driver
in advance of a high-stakes court ruling that would decide whether the
driver was an “employee” or “independent contractor” ("delivery partner")
Uber Eats Case
This Photo by Unknown Author is licensed under CC BY
If you were the
management of Uber, what
would you label them as?
If you were the management of Uber, what
would you label them as?
ⓘ Start presenting to display the poll results on this slide.
The Gig Economy
Gig economy – individuals being hired for a specific
task, rather than being employed longer term (with the
associated benefits) for exactly the same task
• Workers are exposed to economic risk and uncertainty
• Workers lack social welfare structures associated with
employment, e.g. pensions, holiday entitlements and
healthcare
Management of human ‘resources’:
an ethical problem between rights and duties
• The term ‘human resource management’ and its implications
have been a subject of intense debate in business ethics
• Humans treated as important and costly resource
• Consequently, employees are subject to a strict managerial
rationale of minimising costs and maximising the efficiency of
the ‘resource’
Rhetoric and reality
Based on Legge (1998)
Rhetoric Reality
‘New working patterns’ Part-time instead of full-time jobs
‘Flexibility’ Management can do what it wants
‘Empowerment’ Making someone else take the risk and responsibility
‘Training and development’ Manipulation
‘Recognizing the contribution of the
individual’
Undermining the trade union and
collective bargaining
‘Teamworking’ Reducing the individual’s discretion
Employee Rights and Employee Duties
• Central ethical issues in HRM revolve around rights and
duties.
• Employee rights:
• Entitlements of workers with respect to their employer, based on a
general understanding of human rights and often codified in
employment law.
• Employee duties:
• Obligations of workers towards their employer, based on individual
contracts and wider employment laws.
Ethical Considerations
Deontological Approach:
-Rules of behavior: are we treating
the drivers the way we should be
treating them?
Utilitarian Approach:
- Calculate benefit vs. harm to firm,
drivers, restaurants, customers
One relevant economic consideration
in this case is Uber’s market power
with its suppliers.
Market power and Uber Eats
• If delivery driver labour market is
perfectly competitive, then Uber is a
price-taker: can hire however many
drivers it wants at the market wage
• If instead Uber is a monopsonist, it
is the only employer of delivery
drivers: it chooses how many work
and at what wage
Market power
1. Is Uber Eats a monopsony?
If Uber eats were to class its riders as
employees rather than contractors…
2a. Would its riders benefit or be harmed?
2b. Would the restaurants it works with benefit
or be harmed?
2c. Would its consumers benefit or be
harmed?
Market power and Uber Eats
Audience Q&A Session
ⓘ Start presenting to display the audience questions on this slide.
• Flex Week! No classes
• In Week 7 lecture, we will cover competitor relations
decisions (and introduce game theory)
Next week
References
• https://www.afr.com/life-and-luxury/food-and-wine/restaurant-anger-directed-at-uber-
eats-20200319-p54bxz
• https://www.theguardian.com/technology/2020/dec/30/uber-eats-avoids-landmark-
ruling-on-workers-status-by-settling-case-with-delivery-rider
• https://www.theguardian.com/business/2021/may/18/deliveroo-loses-dismissal-case-
after-rider-fired-for-being-too-slow-is-ruled-an-employee
• https://www.theguardian.com/australia-news/2021/may/17/menulog-pushes-ahead-with-
plans-for-drivers-to-become-employees-under-new-award
• Interview of Adam Smith with David Card:
https://www.youtube.com/watch?v=SF62xDPRK90
• Interview of Adam Smith with Guido Imbens:
https://www.youtube.com/watch?v=IpCg1J-b8Vk
Thank you
If you have any questions about the
course, please contact the Course
Coordinator at
comm1100@unsw.edu.au
The lecture recording will be made
available in your Moodle course site.
© The New Yorker
Course Coordinator: Andreas Ortmann,
comm1100@unsw.edu.au
Course site:
https://moodle.telt.unsw.edu.au/course/view.php?id=60102
