Management
MCD1020: Introduction to Management
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Block 1 - Learning Objectives
• Learning Objective 1: What is management?
• Learning Objective 2: Describe efficiency and
effectiveness and the relationship between
them.
• Learning Objective 3: Explain the four functions
managers apply.
• Learning Objective 4: Explain the three skills
managers apply.
• Learning Objective 5: Conduct a case analysis
to apply the theory learnt in this topic to an
example.
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Class 1 – Lets get to know each other
• Your teacher
[Introduce yourself] – [insert your name and email here]
• Unit leader
Chathuri Gajaweera
Email: chathuri.gajaweeraarachchige@monashcollege.edu.au
• Your teacher should be your first point of contact. You can use their email address or the class forum
to contact them.
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Class 1 – Introduction to unit
• Unit introduction
• Blocks- topics covered
• Assessments
• Textbook – relevant chapters
https://au.cengage.com/c/isbn/9780170459587/
Use Code WOW10 to receive 10% discount.
• Expectations.
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Class 1 - Introduction
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Class 1 - Automation
What do you think?
• Is this a good or a bad thing?
• What jobs do you think are easy for robots to replace humans?
• What jobs do you think are hard for robots to replace humans?
• What can you do to prepare for a future where you will have to compete with robots for jobs?
• Why is studying Management a good idea for the future?
• Discuss the answers to these questions in groups allocated by your teacher.
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Class 2 – Learning Objective 1
• What is Management?
• Getting work done through others
• Concerns include:
• Efficiency: Getting work done with minimum effort, expense, or waste
• Effectiveness: Accomplishing tasks that help fulfill organizational
objectives
• Key to an organization’s success
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Class 2 – Learning Objective 1
What does this mean?
• “Getting work done through others and having them do it willingly”
• “Management is the coordination and administration of tasks to achieve a goal.”
• “Management is a process of planning, decision making, organizing, leading,
motivation and controlling the human resources, financial, physical, and information
resources of an organization to reach its goals efficiently and effectively.”
• “Management is a multipurpose organ that manage a business and manages
Managers and manages Workers and work.”
All there are many definitions of management they are all similar. These definitions will
be elaborated on during the semester.
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Class 2 – Learning Objective 1
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Think of an example using this diagram
Effectiveness
Efficiency
Getting work
done through
others
Class 3 – Learning objective 2
• Describe efficiency and effectiveness and the relationship between them.
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Class 3 – Learning objective 2
Describe efficiency and effectiveness and the relationship between them.
• Managers must try to achieve both efficiency and effectiveness
• Efficiency is getting work done with a minimum of effort, expense, or waste.
• Effectiveness is accomplishing tasks that help fulfill organisational objectives, such as
customer service and satisfaction.
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Class 3 – Learning Objective 2
A goal at Nucor, a large steel manufacturer in the United States, is to achieve an increase in
production of 5% every 6 months. To achieve this they must improve production output and work
processes.
• How can a business produce more output with the same inputs?
• What is output? What is input?
• How could a steel company improve their output and the way they make steel?
• When they improve their output, is this an example of efficiency or effectiveness?
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Efficiency and Effectiveness Examples
Class 3 – Learning Objective 2
Give examples of how YOU can use the concept of:
• efficiency
• effectiveness
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Efficiency and Effectiveness Examples
Class 4 – Objective 3 and 4
• Explain the four functions managers apply
• Explain the three skills managers apply
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Class 4 – Objective 3 and 4
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Leading Controlling
Planning Organising
Management functions
Class 4 – Objective 3 and 4
• What are goals?
• Do you have any goals for your life?
• How will you achieve these goals?
• What goals might a business like McDonalds have?
• How could McDonalds achieve these goals?
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Determining organisational goals and a
means for achieving them.
Planning
Class 4 – Objective 3 and 4
• What is a decision?
• Give an example of a decision you have made this year.
• What decisions do businesses make?
• Give an example of a decision a business such as QANTAS
Airways would make.
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Where will decisions be made?
Who will do what jobs and tasks?
Who will work for whom?
Organising
Class 4 – Objective 3 and 4
For Tim Cook, CEO of Apple, the key to successful leadership is
communicating with the company’s most important constituents:
employees and customers.
• What does it mean to inspire someone?
• What inspires you?
• How could a manager inspire a worker?
• How did Steve Jobs inspire workers at Apple?
• What does it mean to motivate someone?
• What motivates you?
• How could a manager motivate a worker?
• What could managers at Apple do to motivate their workers?
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Inspiring and motivating employees to
work hard to achieve organisational
goals.
Leading
Class 4 – Objective 3 and 4
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Leading
Roselinde Torres: What it takes to be a great leader:
https://www.youtube.com/watch?v=aUYSDEYdmzw
Class 4 – Objective 3 and 4
• What goal would your teacher want you to achieve
through studying MCD1020?
• Your teachers will be monitoring your progress, how
will they know if you are making good progress
learning Management?
• What would tell your teacher that a student is not
making good progress?
• What corrective action could they take?
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Monitoring progress toward goal
achievement and taking
corrective action when needed.
Controlling
Class 4 – Objective 3 and 4
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Set
standards
to
achieve
goals
Compare
actual
performance
to
standards
Make
changes
to return
performance
to
standards
The control process
Class 4 – Objective 3 and 4
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Conceptual
skills
Technical
skills
Human
skills
Management skills
Management skills
• Technical skills: Specialized procedures, techniques, and knowledge required to get the job
done
• Essential for team leaders and lower-level managers
• Human skills: Ability to work well with others
• Essential at all levels of management
• Conceptual skills
• Seeing the organization as a whole
• Understanding how the different parts affect each other
• Recognizing how the company fits into or is affected by its external environment