School of Computing Technologies
ISYS 1106 /1108 SE Project Management
A2: Individual work (on-demand interview) – Scenario
The extract from Product Backlog at the end of Sprint 0 is presented below. The team, Product
Owner and Scrum Master agreed to the following Definition of Done:
• Unit testing completed (code coverage 80%)
• Code peer reviewed
• Functional testing based on ACs passed
• Regression testing passed
• Approved by the Product Owner
PBI ID User Story Owner Priority Efforts Status DoD
PBI_1 As a customer, I want to view a general
menu, so that I can choose the items I’d
like to order
Product
Owner
High 5 To-Do DoD1
PBI_10 As a customer I want to decrease the
quantity of an item in my cart, so that I can
adjust my selection
Product
Owner
High 1 To-Do DoD1
PBI_11 As a staff member, I want to see a list of
current requests, so that I can select my
next order to work on
Product
Owner
High 5 To-Do DoD2
PBI_12 As a staff member, I want to see details of
a request, so that I know what exactly I
need to prepare
Product
Owner
High 3 To-Do DoD2
PBI_13 As a barista, I want to label an order as
ready, so that it is visually different from
to-do orders in the list
Product
Owner
High 2 To-Do DoD2
PBI_14 As a customer I want to get notification on
completed order, so that I know that my
order is ready to pick-up
Product
Owner
High 2 To-Do DoD1
PBI_15 As a barista I want to close an order, so
that it’s visually different from ready-to-
pick-up orders
Product
Owner
High 2 To-Do DoD2
PBI_16 As a staff manager, I want to create staff
member accounts, so that new staff
members have access to our system
Product
Owner
High 5 In
Progress
DoD3
PBI_17 As a staff manager, I want to manage
accounts of staff members, so that
information there is up-to-date
Product
Owner
Medium 5 In
Progress
DoD3
PBI_18 As a staff manager I want to login, so that I
can use functionality of the system
Product
Owner
Medium 1 In
Progress
DoD3
PBI_19 As a customer, I want to register in the
system, so that I can login
Product
Owner
Medium 2 To-Do DoD1
Dr Maria Spichkova
School of Computing Technologies
Page 2 of 5
PBI_2 As a customer I want to add a menu item
to my cart, so that I can by it
Product
Owner
High 5 To-Do DoD1
PBI_20 As a customer, I want to see history of my
orders, so that I can quickly re-order them
Product
Owner
High 1 To-Do DoD1
PBI_21 As a customer I want to login so that I can
use history and re-ordering functionalities
Product
Owner
High 5 To-Do DoD1
PBI_22 As a customer, I want to re-order my
previous order, so that I can save time on
ordering
Product
Owner
Low 8 To-Do DoD1
PBI_23 As a customer, I want to login using Google
/ Facebook, so that I don’t need to register
Product
Owner
Low 8 To-Do DoD1
PBI_24 As a customer, I want to post to my
Instagram page on my recent order, so
that I share this information with my
friends
Product
Owner
Low 3 To-Do DoD1
PBI_25 As a customer, I want to post to my Twitter
page on my recent order, so that I share
this information with my friends
Product
Owner
Low 3 To-Do DoD1
PBI_26 As a customer, I want to post to my
Facebook page on my recent order, so that
I share this information with my friends
Product
Owner
Low 3 To-Do DoD1
PBI_27 As a customer I want to get a confirmation
on submitted order, so that I know for sure
that my order was successfully submitted
Product
Owner
High 1 To-Do DoD1
PBI_28 As a customer, I want to view cup sizes in
the menu, so that I can choose the size of
my drink
Product
Owner
High 3 To-Do DoD1
PBI_3 As a customer, I want to pay for my order
with Paypal
Product
Owner
High 3 To-Do DoD1
PBI_4 As a customer, I want to pay for my order
with a credit card
Product
Owner
High 3 To-Do DoD1
PBI_5 As a customer I want to change the size of
a drink item in my cart, so that I can adjust
my selection
Product
Owner
High 1 To-Do DoD1
PBI_6 As a customer I want to select the sort of
my tea, so that I have my favourite drink
Product
Owner
High 1 To-Do DoD1
PBI_7 As a customer I want to change the sort of
my tea, so that I can adjust my selection
Product
Owner
High 1 To-Do DoD1
PBI_8 As a customer I want to remove an item
from my cart, so that I can adjust my
selection
Product
Owner
High 1 To-Do DoD1
PBI_9 As a customer I want to increase the
quantity of an item in my cart, so that I can
adjust my selection
Product
Owner
High 1 To-Do DoD1
Dr Maria Spichkova
School of Computing Technologies
Page 3 of 5
Team Performance:
The team is working on a Scrum project in fortnightly sprints, the project is planned for 4 sprints.
The Sprint 1 was planned to start on 1 May (fortnightly sprint with a sprint planning meeting on 1
May). In your analysis, please take into account that 25 April and 12 June are public holidays.
At the sprint planning meeting for sprint 2, the Product Owner requested to add to the Product
Backlog two low priority items: PBI 29 and PBI 30. The team and Scrum Master agreed to this
change, the team estimated the efforts for them as 5 story points each.
At the review meeting for Sprint 2, the Product Owner decided to remove PBI 25 and 26 from the
Product Backlog (the team and Scrum Master agreed to this change as well).
The team had the following progress over Sprint 1 and Sprint 2:
Monday Tuesday Wednesday Thursday Friday
Sprint
1,
Week
1
Design and
Implementation
tasks for PBI 1
Public holiday All QA tasks for PBI
1 (all tasks for PBI
1 now fully
completed), Design
tasks and
implementation
tasks for PBI 28
Design and
Implementation
tasks for PBI 28
All QA tasks for PBI
28 (all tasks for PBI
28 now fully
completed)
Sprint
1,
Week
2
Design and
Implementation
tasks for PBI 2.
Regression testing
revealed issues in
PBI 1
PBI 1 fixed and re-
tested as per DoD
PBI 2 fully
implemented
and tested as
per DoD,
PBI 8 and 9 fully
implemented and
tested as per DoD
Sprint
2,
Week
1
PBI 10 fully
implemented
and tested as
per DoD.
PBI 5 and 6 fully
implemented and
tested as per DoD
PBI 7 fully
implemented and
tested as per DoD.
PBI 4 fully
implemented
and tested as
per DoD.
PBI 3 fully
implemented and
tested as per DoD.
Sprint
2,
Week
2
PBI 27 fully
implemented
and tested as
per DoD
Design tasks for
PBI 11 and 12.
PBI 11 fully
implemented and
tested as per DoD
PBI 12 fully
implemented.
Regression
testing revealed
issues in PBI 11.
PBI 11 fixed and
re-tested as per
DoD
Interview tasks for the video on burn-down chart:
You need to record video on how you created corresponding classical burndown chart. Please
make sure that you
1. demonstrate and explain how you created the ideal burndown and how the ideal
burndown was evolving over Sprints 1 and 2,
2. demonstrate how your real burndown was evolving day by day over the duration of Sprint
1 and Sprint 2,
3. analyse the chances of the team to complete the project successfully, if they continue
with the same real velocity and capacity.
Please note that the video should contain both, screen capture and camera capture of you.
Dr Maria Spichkova
School of Computing Technologies
Page 4 of 5
Quality Assurance:
The team decided to have general sprint task approach to save time on specification of
development tasks, as all team members agreed to have relatively small user stories.
The below screenshot of a part of a Trello card, presenting sprint tasks they specified.
When preparing to the Sprint 1 planning meeting, the team also created Acceptance Criteria (ACs)
for a number of PBIs. The ACs for
PBI 21. As a customer, I want to see history of my orders, so that I can quickly re-order them.
have been specified as follows:
AC22.1
Given the customer is on the main page of the app,
When the customer clicks the “History“ button,
Then the customer is redirected to the History-page presenting a table containing the information
on the orders made in the last 90 days.
Note: this information should include the date and time of the order, as well as list of ordered
items
Interview tasks for the video on QA analysis:
1. You need to analyse the sprint tasks, explain what issues you identified and how you will
fix them.
2. You need to analyse the specified Acceptance criteria, explain what issues you identified
and how you will fix them.
Please note that the video should contain both, screen capture and camera capture of you.
Dr Maria Spichkova
School of Computing Technologies
Page 5 of 5
Product backlog analysis.
Interview tasks for the video on QA analysis:
You need to analyse the provided product backlog with respect to the below notes (please note
that they might differ from provided for Assignment 1). Explain what issues you identified and
how exactly you will fix them.
Please note that the video should contain both, screen capture and camera capture of you.
Notes made during the initial requirements elicitation interviews:
Coffee4U coffee shop would like to automate the ordering process and to have a cashless
payment only (will accept PayPal and credit card payments). Implementation - from scratch, no
connection to any other system is needed on this stage: responsive web-application for staff (to
manage orders and staff) and for customers. No preferences for implementation languages and
technologies.
Options for drinks (we don’t expect any no changes in these options): cappuccino, long black, hot
chocolate, latte, espresso, and tee. Tee options: Earl Grey, Assam, Green, and Mint. They serve
drinks in small, medium, and large cups. Espresso and double espresso can be served only as a
small cup. Latte can be served only in a large cup. Cappuccino, long black, hot chocolate and tee
can be served as medium and large cups. The coffee shop also serves cakes and sandwiches, the
range of them changes periodically – the staff will update the list.
Typical scenario:
1. A customer submits their order.
2. The order is visible to the staff as a new request. The system should be able to display to the
baristas the list of all current requests – with most recent on the bottom of the list.
3. When the order is ready, the barista is indicating this in the system (ticking a box or clicking a
button, whatever will look better in the design) – the ready-to-pickup orders should be
visually different in the system from the to-be-served orders;
4. The customer’s application presents on its screen the corresponding message with the order
number, prompting the customer to pick-up;
5. The customer comes to the counter and demonstrates to a barista the message (the order
number should be displayed in a large font, as barista needs to check quickly);
6. Barista provides the order and indicates in the system that the order is closed – then the
order disappears from the list of the current requests, and appears in the list of fully
completed requests.
Nice to have, if all other functionalities already implemented: Connection to Twitter, Instagram
and Facebook with pre-filled messages on just made orders. Important, but can be implemented
towards the end of the project: Customers need to know how many orders are already in the
queue and how long (approx.) they might wait if they order.
Login functionality required only for staff users (baristas and staff manager). Staff should be able
to use the system only after login. The login functionality should be implemented towards the end
of the project, Coffe4U would like to see other important functionalities first. New staff accounts
can be crated only by staff manager, no self-registration is possible. The manager should be able
to add new staff members to the system and revoke access if a staff member is no longer working
at the coffee shop.
Customers should be able to submit their requests without login. Login functionality for
customers is nice to have, only if time allows also to implement functionalities on saving the order
history and re-ordering resent orders. New customer accounts should be then created by
customers (use email address as login). If time allows, would be good to have login using Google
and Facebook authentication.